HauteTart

Custom Sugar Art

West Allis, Wisconsin

HauteTart is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

HauteTart is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 4, 2014
Hello & thank you for visiting my shop! Due to high volume inquiries, I will respond to convos as soon as possible within 48 hours.
All pieces in my shop are hand made and created by me :)
Please do not feel limited by my designs. Everything is customizable by color & even design.

Accepted payment methods

Paypal
Returns and exchanges
All orders made in the expected time frame or via customer/seller agreement are final.
Refunds and cancellations are only given in the following situations:
- order placed before contact w/me & I am unable to accommodate the order.
- family emergency, cancelled party to due serious circumstances by customer (notice needed 20 days prior to event date) Honesty much appreciated.
- extensive damaged order due to mishandling by USPS deeming product unusable (pictures must be sent to merits in 24 hours of receiving your order).
-delivery past event date due to USPS delays. Details must show as such on USPS Tracking & order must be returned to seller.
Payment
It is never too early to order, however All orders must be placed a full month (4 full weeks) prior to the even date. I am sometimes able to complete an order in lesser time frame but you must contact me via Etsy Convo first to assure availability.

PayPal, credit card, and debit cards with major logos are accepted.
Shipping
All orders are shipped via USPS Priority mail which delivers within 2-3 business days.
Orders are made fresh one weekrior to the event date, dry for the needed time (usually 2 days) and then packaged & shipped for EXPECTED delivery 2-3 days prior to your event date.
EVENT DATES must be left in NOTE TO SELLER. If one is not left, you will automatically be marked down for an event weekend 1 full month after your purchase date.
You will receive a tracking notification email from PayPal and/or USPS when your order ships. Once the package is out of my hands and in those of USPS, I have no control.
Should you experience any shipping delays on tracking please Convo me & I will surely help in contacting USPS.
Additional policies and FAQs
I am more then happy to help with any questions, concerns, special requests, etc. please do not hesitate to contact me via Etsy Convo.
Due to the increase of daily inquiries, I respond to all convos in the order they are received. You can expect a reply within 48 hours. Please understand I am not at the computer at all times as I do custom create all of the pieces in my shop, manage a local shop and am a mommy of 4.
Your patience is much appreciated.