HavenAndHound

Handmade, Hand Painted, and Made To Order

Wilmington, North Carolina | 794 Sales

HavenAndHound

Handmade, Hand Painted, and Made To Order

Wilmington, North Carolina 794 Sales On Etsy since 2016

5 out of 5 stars
(173)

Announcement   CURRENT PRODUCTION TIME & SHIPPING INFORMATION:

**I am out of town November 15th-25th! I will check still in on messages and orders can be placed, but there will be NO production and no items shipped out during that period! Normal processing time will resume on Monday the 26th. Have a great Thanksgiving!**

Orders are currently taking 10-12 business days, PLUS shipping time.
Rush orders are available for a fee but MUST be cleared with me first to make sure I can accommodate your time frame! I ship items out on Tuesdays and Thursdays, with exceptions for rush orders and holidays. The order ship date provided in your confirmation is an estimate that does not account for non-business weekends or holidays, so please do not be alarmed if your item has not shipped on that date.

I check messages fairly regularly during weekdays, but please do not expect a quick response on the weekends... I'm usually in the shop covered in paint and stain. Any messages received on Sunday or on holidays will be answered the following business day. If you have not heard from me within 2 business days, please message me again! Sometimes messages get marked as read or lost in the shuffle.

If your item is a gift, let me know in the "notes to seller" at checkout! I will gladly include a personalized note with your order at no extra charge.
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COMMON QUESTIONS:

Sizing information is available in the item description of every listing. If you are on a mobile device, you will need to click "item details" to see this information. Most items can be customized, there may be a small fee depending on the requested changes. I have a variety of stain, framing, and paint options, so please contact me prior to ordering to see what options are available.

Yes, I do custom work! Message me with your idea, the dimensions you would like, and the style you are after and I will gladly get you a quote. Include your zip code for a shipping quote. If you have something saved from the shop that is no longer showing as an available listing, send a quick description of what it was... 99% of the time I can relist the item for you.

Local to Wilmington, North Carolina, or the surrounding area? If you would like to pick up your item instead of paying shipping fees, use code LOCALPICKUP at checkout! I will contact you when your piece is finished to arrange pickup.

Purchasing multiple items that need shipped? In some cases I can reduce the shipping cost for you by creating a single listing or giving you a promo code. This does not apply to large or heavy items, as they are often subject to oversize charges that are beyond my control. If you purchase multiple items without contacting me, I will package all items I am able to together and refund you any shipping overages to the nearest dollar.

Yes, I offer wholesale orders. Please message me with the piece(s) you are interested in and the quantities for discounted rates, along with a zip code for a shipping estimate. Production time for wholesale orders may take longer than what is currently posted, I will let you know before ordering what to expect.

All promotional codes and gifts with purchase are limited to one per order. You cannot combine promotional codes with any other offers and they are not valid on custom orders OR Facebook special sales.

If an item is damaged during shipping, please message me immediately and provide pictures of the damage. I will start processing a new piece right away for you.

Announcement

Last updated on Dec 5, 2018

CURRENT PRODUCTION TIME & SHIPPING INFORMATION:

**I am out of town November 15th-25th! I will check still in on messages and orders can be placed, but there will be NO production and no items shipped out during that period! Normal processing time will resume on Monday the 26th. Have a great Thanksgiving!**

Orders are currently taking 10-12 business days, PLUS shipping time.
Rush orders are available for a fee but MUST be cleared with me first to make sure I can accommodate your time frame! I ship items out on Tuesdays and Thursdays, with exceptions for rush orders and holidays. The order ship date provided in your confirmation is an estimate that does not account for non-business weekends or holidays, so please do not be alarmed if your item has not shipped on that date.

I check messages fairly regularly during weekdays, but please do not expect a quick response on the weekends... I'm usually in the shop covered in paint and stain. Any messages received on Sunday or on holidays will be answered the following business day. If you have not heard from me within 2 business days, please message me again! Sometimes messages get marked as read or lost in the shuffle.

If your item is a gift, let me know in the "notes to seller" at checkout! I will gladly include a personalized note with your order at no extra charge.
*****************************************************************************************

COMMON QUESTIONS:

Sizing information is available in the item description of every listing. If you are on a mobile device, you will need to click "item details" to see this information. Most items can be customized, there may be a small fee depending on the requested changes. I have a variety of stain, framing, and paint options, so please contact me prior to ordering to see what options are available.

Yes, I do custom work! Message me with your idea, the dimensions you would like, and the style you are after and I will gladly get you a quote. Include your zip code for a shipping quote. If you have something saved from the shop that is no longer showing as an available listing, send a quick description of what it was... 99% of the time I can relist the item for you.

Local to Wilmington, North Carolina, or the surrounding area? If you would like to pick up your item instead of paying shipping fees, use code LOCALPICKUP at checkout! I will contact you when your piece is finished to arrange pickup.

Purchasing multiple items that need shipped? In some cases I can reduce the shipping cost for you by creating a single listing or giving you a promo code. This does not apply to large or heavy items, as they are often subject to oversize charges that are beyond my control. If you purchase multiple items without contacting me, I will package all items I am able to together and refund you any shipping overages to the nearest dollar.

Yes, I offer wholesale orders. Please message me with the piece(s) you are interested in and the quantities for discounted rates, along with a zip code for a shipping estimate. Production time for wholesale orders may take longer than what is currently posted, I will let you know before ordering what to expect.

All promotional codes and gifts with purchase are limited to one per order. You cannot combine promotional codes with any other offers and they are not valid on custom orders OR Facebook special sales.

If an item is damaged during shipping, please message me immediately and provide pictures of the damage. I will start processing a new piece right away for you.

Randi Bernard

Contact shop owner

Randi Bernard

View all 94 items

Reviews

Average item review
5 out of 5 stars
(173)
See reviews that mention:
quality 18 shipping 21 customer service 20
View all 173 reviews

About

All of our signs and furniture are handmade and all lettering is done freehand, so there is a lot of time and thought put into each piece.

Because each item is hand lettered and in some cases distressed, there will be variations from piece to piece.

Each piece of wood has it's own unique grain and knotting and stain colors will vary slightly because of this.

Shop members

  • Randi

    Owner

    Hello! My name is Randi and I run this shop out of my home. When I'm not building, painting, and staining, I'm chasing around my daughter, Haven, and two dogs, Brady and Knox. Our house is busy and loud.. I wouldn't have it any other way!

Shop policies