HavenVintage

Returns are accepted and refunds will be given upon receipt of the item in its original condition; Please contact me WITHIN FIVE DAYS of receipt if you want to return an item. Shipping costs cannot be reimbursed and buyer is responsible for return shipping charges. Returns must be postmarked WITHIN TEN DAYS of receipt.

I provide insurance on all purchases. If the item you purchased was either lost or damaged in shipment, I will work closely with you to file a claim. Your responsibility is minimal but you may be required to provide photos and a statement/affidavit to the insurance provider.

If your item is damaged in shipping, please send me a photo of the damage via Etsy conversation.

CREDIT CARDS
we accept credit cards directly through Etsy
PAYPAL
PayPal accepts all major credit or debit cards.
SALES TAX
all Michigan residents will be charged a 6% sales tax.

SHIPPING
items ship with USPS or FedEx within 2-3 business days (excluding weekends and holidays). You will receive an email with tracking information when your order has been shipped.
RATE EXCEPTIONS
If you live outside of the 48 contiguous states, Alaska and Hawaii or have a P.O. box please contact us with your address for a shipping quote.
INTERNATIONAL SHIPPING
All non-US orders, including Canada, are shipped via USPS Priority or First Class Mail International. There is no way to track international first class mail packages once they are shipped. Delivery times for international packages vary; the average, being between 1 - 4 weeks.
CUSTOMS FEES
You as the buyer are responsible for any import duties & tax fees associated with your purchase. Please visit your country's customs agency website for more information regarding importation taxes/duties that may be applicable to your online order. Shipping delays due to packages held by customs are beyond our control.