HavenVintage's Shop Policies
} WELCOME TO HAVEN VINTAGE
we fill our shop daily with one of a kind industrial and rustic chic vintage treasures for the home and garden. the hunt for unique finds is our passion.
} CREDIT CARDS
we accept credit cards directly through Etsy
PayPal accepts all major credit or debit cards.
} SALES TAX
please note all Michigan residents will be charged a 6% sales tax.
items ship with USPS or FedEx within 2-3 business days of cleared
payment (excluding weekends and holidays). You will receive an email with tracking information when your item has been shipped.
} EXPEDITED SHIPPING
If you need your package quicker please let us know before purchasing and we would be happy to provide shipping costs for a faster shipping method.
} COMBINED SHIPPING RATES
we would be happy to combine items to lower shipping rates. please contact us with the items that you would like combined and a zip code to your destination.
} RATE EXCEPTIONS
If you live outside of the 48 contiguous states, Alaska and Hawaii or have a P.O. box please contact us with your address for a shipping quote.
} INTERNATIONAL SHIPPING
All non-US orders, including Canada, are shipped via USPS Priority or First Class Mail International. There is no way to track international first class mail packages once they are shipped. Delivery times for international packages vary; the average, being between 1 - 4 weeks.
} CUSTOMS FEES
You as the buyer are responsible for any import duties & tax fees associated with your purchase. Please visit your country's customs agency website for more information regarding importation taxes/duties that may be applicable to your online order. Shipping delays due to packages held by customs are beyond our control.
Refunds and Exchanges
} ALL SALES ARE FINAL
we do our best to describe and photograph items as accurately as possible but please keep in mind our vintage items are old and therefore have some wear and tear. please feel free to contact us with any questions before purchasing.
above all else we want you to be pleased with your purchase. If for some reason you are not satisfied please contact us and we will work with you to make any corrections necessary.
Last Updated January 17, 2015