hazelnutcottage
Honolulu, Hawaii |
hazelnutcottage is taking a short break
Reviews
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Anonymous on Mar 17, 2013
5 out of 5 starsBeautiful:)
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Anonymous on Mar 17, 2013
5 out of 5 starsLovely necklace!
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Anonymous on Jul 27, 2012
5 out of 5 starsAbsolutely beautiful! My friend loved it. Will definitely shop here again. Loved the box it came in and the emails from seller. Thank you!!!
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Anonymous on May 4, 2012
5 out of 5 starsJan, you are amazing! I love the beautiful Reflections charm necklace you made, its gorgeous! I like it so much I think I will keep it for myself! I love your work!!! Mahalo nui loa. Sincerely, Rhonda
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Anonymous on Jun 15, 2012
5 out of 5 stars
Shop policies
Bottom line: You want to be happy with your purchase! I want to make you happy and also have good feedback! So convo me at any time and let’s work it out together...
{RETURNS & EXCHANGES}
Custom Orders
***Custom orders are all sales final and are non-refundable. However, custom orders will be apologetically and quickly replaced if your item arrives with an error on our part.***
Sale Items
***All sales final.***
{DAMAGED/LOST ITEMS}
Please pay for postal insurance! We cannot be responsible for lost or damaged items.
Accepted payment methods
Returns and exchanges
Do you feel your purchase is markedly different from you see in the photos? Is there an error on our part that we can help fix? You have 14 days from the shipment date to convo us via etsy with a KINDLY worded message. Remember, we are people with feelings!
When you contact us, we will give you the proper mailing address for returns. You will receive a full refund (minus your shipping/handling costs) or replacement, once your return arrives safely in our hands.
• ***Custom orders are all sales final and are non-refundable. However, custom orders will be apologetically and quickly replaced if your item arrives with an error on our part.***
• Sale Items ***All sales final.***
• Shipping and handling charges are non-refundable.
Please be sure to:
• Contact us first!
• Make sure the the item is returned is unworn and in excellent condition (but, you already knew that now, didn't you?)
• Ship the return back to us in the same box it came in.
• Place the box in a bubble wrap mailer.
• Include the invoice or email related to this return.
Payment
You can purchase items from my shop even without a paypal account. All you need is a valid credit card. Convo me if you have any questions and I’ll try to help! :)
Shipping
{SHIPPING/HANDLING, United States (domestic)}
All items ship via the United States Postal Service, first-class mail w/delivery confirmation. Expedited 2 Day Air shipping is available at a total shipping/handling cost of $17.50 + $2.00 handling (total $19.50). For insurance, add on an additional $4.
{SHIPPING/HANDLING, International}
PLEASE CHOOSE TO PURCHASE INSURANCE! All items ship via the United States Postal Service, first-class mail. Shipping insurance costs approximately $4 in addition to regular shipping fees. **Please pay for postal insurance! We cannot be responsible for lost or damaged items.**