HazyHappiness is taking a short break
About HazyHappiness
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A bit about me
Hi I'm Hazel, a fat queer disabled artist from Christchurch New Zealand!
I originally made this Etsy store way back as a teen to sell my video game related crafts during a remission of my chronic illnesses. This was very short lived, and over the last handful of years it's been on my mind as something I wanted to get back to.
I love art and crafts or all sorts; I've decided to embrace that and just upload what I happen to have made here in case anyone is of interest. :)
Shop members
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Hazel Camp
Owner, Creator
23, any pronouns, artist. I have severe ME/CFS and Fibromyalgia; moments when I can do something creative is a core pillar of my ability to cope. :) I'm hoping to be able to put things up in my shop again soon, so watch this space. :)
Shop policies
Thank you for very much for looking at my shop, and for taking the time to read my policies!
Accepted payment methods
Returns and exchanges
LOST ORDERS: If you package doesn’t arrive within 3 weeks (Or within a week if sent within New Zealand, 9 days for Australia), please let me know so I can investigate what has happened to it. Enquiries can take up to 10 days to investigate for Domestic (NZ) and up to 60 days for International items as the Overseas Postal Authority is involved in the process.
DAMAGE IN TRANSIT: If your purchase is damaged when it arrives, please photograph the item and contact me within 7 days, so that I can follow up with the postal services involved. This is unlikely to happen though, as your order will leave my house in overly careful packaging.
FAULTS: If there is a fault with my creation, please photograph the item and message me, to give me the opportunity to resolve the issue. I will accept full responsibility, if it is clear that the defect was been caused by me, and not caused by a lack of care on your end. We will discuss whether I fix, refund or replace your item. :)
Payment
* Credit Cards accepted through Etsy are Visa, MasterCard /EuroCard, Discover, and American Express.
If you are ordering within New Zealand, and you would like to pay by direct bank deposit, please message me and I am sure we can sort something out. :) Please note that if you are paying through bank deposit, I will only ship your order after receiving your payment. Payment must be received within 7 days of purchase, unless you have messaged me and we have agreed to something else. :)
Shipping
DELIVERY;
• Within NZ: New Zealand Post has a target delivery of within 3 working days after dispatch. I can send by overnight courier by request.
• Australia: Shipping to Australia has a target delivery of 3-6 working days after dispatch.
• International: I ship by International Air, which has a target delivery of 3-10 working days. But it may take longer, I have had an order (to Canada) take 3 weeks to arrive.
SHIPPING UPGRADE: Please message me if you require the items to be shipped faster or tracked and insured, and I can give you a quote. :)
CUSTOM DUTY /TAXES: If you are placing an order outside of New Zealand, it is possible that you will need to pay import taxes, custom duties or fees imposed by your country, upon delivery of your purchase. It is your responsibility, as the customer, to pay these fees, and it is illegal for me to pay it. To be really clear: I cannot mark an item as a "gift" on the customs form, so please find out what the Customs fees will be (if they apply) prior to purchasing.
ADDRESS FOR SHIPPING: I ship to the address that you provide through Etsy, so please make sure that address is correct upon checkout. I am more than happy to ship packages directly to a friend/family member, so if you'd like that option, simply enter your recipient's address at checkout, or include the correct mailing address in the "message to seller" box.
PACKAGING: All my items are neatly presented: the potions are placed in colourful organza drawstring bags, and my crocheted/knitted items are wrapped in tissue paper, all with some nifty things attached to finish. :) The items are then thoroughly bubble wrapped and packaged to ensure they arrive safely.
Let me know if you are sending the item to someone as a gift, and I can wrap it in proper gift wrapping before popping it into the shipping bag. :)
Additional policies and FAQs
FEEDBACK: Your feedback is welcomed, and I would love to hear from you about ideas for improving or extending my range of geeky, fanciful items.
CARE OF JEWELLERY: Jewellery can be fragile, so it is important to treat it with care and love. Although the glass bottles are reasonably sturdy, I still recommend being gentle with them. The jewellery is not suitable to wear in water, as labels can be damaged, and I recommend removing jewellery when showering, swimming, etc.
CARE OF CROCHETED AND KNITTED ITEMS: Please follow the instructions provided when you receive the item (Which will also be listed in the descriptions). Most items will require hand washing in cold water.