hcfearing's Shop Policies
I am a student selling some of my personal work from college ceramics classes and home sewing projects. All items are handmade, meaning each one is unique. I strive to keep prices as low as possible. Prices are typically based on the quality of the piece, the amount of time that went into making it, and the amount of materials used. These are some of my policies, but they are flexible, so send me a message by clicking "contact" on my profile page if you have any problems or questions.
I can accept personal checks or be paid through PayPal. Checks should be made out to Hannah Fearing. The payment must be received within 1 month of purchasing the item on Etsy or the item will be re-listed.
Ceramics and plushies will be shipped through USPS to get the lowest price. Items will be shipped within 3 business days of receiving payment. If you are buying multiple items, want your item faster, or have other questions, send me a message.
Refunds and Exchanges
If your piece arrives broken please let me know, and I will issue you a full refund. I may request that you send the broken piece back to me, but I will add the money to ship it back to your refund if that is the case.
If you decide you don't like or don't need any item you purchase, you can exchange it for an item of the same price or return it for a full refund. You must pay any extra shipping costs, and any ceramics must be sufficiently wrapped and packaged so they do not break in the mail. If the piece breaks on its way back, I cannot refund your money or exchange your item.
Unfortunately, since each of my items is one-of-a-kind, I cannot replace anything that is lost in the mail. If an item is lost you can replace it with another item of the same price or ask for a refund.
Additional Policies and FAQs
Ceramics will be heavily padded and sometimes double-boxed to prevent breakage in the mail. I may use recycled newspapers, boxes, and grocery bags to package items.
I may or may not be able to accept commissions. If you are interested in commissioning work, please send me a message.
Last Updated August 2, 2012