hcwoodcraft

Eco-Friendly Handcrafted Wooden Toys

Austin, Texas · 14276 Sales

hcwoodcraft

Eco-Friendly Handcrafted Wooden Toys

Austin, Texas 14276 Sales On Etsy since 2011

5 out of 5 stars
(3103)

Announcement   Hello and welcome to Hill Country Woodcraft! We sell wooden toys, push toys, cars, wooden teething toys, wooden baby rattles, handmade hobby horses, party favors, personalized toys, bowling sets, stacking toys, and many more handmade wooden toys! Our toys also make wonderful baby shower, birthday, Christmas, and Easter gifts.

We're convo friendly :) Please convo us if you would like more information about our shop or just to say "hello".

The Burke's, Hill Country Woodcraft
http://www.hcwoodcraft.etsy.com
512.517.4833 M-F 8-5 CST

Announcement

Last updated on Dec 9, 2017

Hello and welcome to Hill Country Woodcraft! We sell wooden toys, push toys, cars, wooden teething toys, wooden baby rattles, handmade hobby horses, party favors, personalized toys, bowling sets, stacking toys, and many more handmade wooden toys! Our toys also make wonderful baby shower, birthday, Christmas, and Easter gifts.

We're convo friendly :) Please convo us if you would like more information about our shop or just to say "hello".

The Burke's, Hill Country Woodcraft
http://www.hcwoodcraft.etsy.com
512.517.4833 M-F 8-5 CST

hcwoodcraft

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hcwoodcraft

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Reviews

Shop policies

Last updated on December 9, 2017
Customer Service is very important to us! As parents of small children, we wanted to make sure each toy we made was safe and durable for years of use. Each design has been thoroughly tested in our own homes by our own children to ensure the highest quality standards. Please convo us if you would like to drop a line about our toys, we’re here to answer any questions you have.

The Burke's, Hill Country Woodcraft
http://www.hcwoodcraft.etsy.com
512.517.4833 M-F 8-5 CST

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Other Method
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Each toy is made by hand just for you. We start on the order as soon as it's placed, therefore cancellations may be subject to a restocking fee. Custom and personalized orders are not eligible for a return or cancellation. Non personalized toys may be returned within 3 days of receiving your order and are subject to a handling fee. Return shipping charges are the responsibility of the buyer.

Please keep in mind, painted toys are very water resistant- but are not waterproof. Spot clean gently, and please do not soak. We offer all-natural options on all toys.

We take pride in our workmanship. If at anytime you experience an issue with quality or workmanship, please let us know right away. We will repair or replace your toy.
Payment
We accept all major forms of payment- including checks and money orders. Money Orders must be received within 5 business days to avoid cancelling the order. Due to the time involved in handling Custom and/or personalized orders, they can not be cancelled or returned. Please read estimated shipping times before placing an order. Please convo if any questions.
Shipping
Most orders ship either First Class Mail or Priority Mail- depending on size and weight of the toy. Shipping time on U.S. First Class and Priority Mail is about 2-5 days. Please take into account shipping time when planning your order. INTL orders can take 5 days to 2 months to deliver- depending on Customs.

If you need your order to arrive by a certain date, We also offer Express Mail Please convo us prior to placing your order for a quote on Express Mail.

Unfortunately, we are not responsible for lost, stolen, or delayed packages after an order has shipped. If you purchased insurance or an upgraded service, please convo me and I will help you file a claim. Shipping charges do not include Customs or import fees on INTL orders. Non-delivery, return to sender, or any other unauthorized shipments returned to us will need to be reshipped at the buyer's expense.

We ship to the address on file with ETSY. Please verify that your shipping address is correct to avoid any shipping delays :)
Additional policies and FAQs
[Sales Tax]
We are required to charge and collect 8.25% sales tax on all orders shipped to Texas residents.