headofheather

Barrie, Canada

headofheather

From the Head of Heather

Barrie, Canada | On Etsy since 2008

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headofheather

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shipping 7 customer service 8

Shop policies

Last updated on February 4, 2011
I strive to make quirky, fun crafts that you will enjoy to show off or give as gifts. Each item is made with care, and is unique.

Accepted payment methods

Paypal
Returns and exchanges
If you have any problems with the item, please be in touch as soon as possible and I will work to make things better! As all items are handmade, I cannot guarantee that exchange items will be identical to the one purchased.
Payment
Paypal is preferred, but I will accept money orders as well. I do not ship until payment has cleared.
Shipping
I ship regular, surface mail through Canada Post. I will post all items within 48 hours of payment (special orders excepted). Within Canada, you can expect about 2-7 days for delivery. Times vary greatly outside of Canada, but generally you should allow for 5-10 business days.

If you would like expresspost for faster service, please send me a message for rate details. Please bear in mind that the rates will be significantly higher.
Additional policies and FAQs
Custom orders are always welcomed. Please allow 2-3 additional days before shipping so that I have time to make the perfect item just for you.

If you would like additional, similar pieces to those listed, I would be happy to make more for you. However, as all items are handmade without the use of molds or designs, each item I make is unique. Expect small variations even in similar pieces. Again, please allow for an addition 2-3 days before shipping.