HeartandHandsStore

Handmade, self-care creations.

Australind, Australia · 4131 Sales

HeartandHandsStore

Handmade, self-care creations.

Australind, Australia 4131 Sales On Etsy since 2015

5 out of 5 stars
(794)

Announcement   ✨💜🌈PLEASE READ: HOLIDAYS 🌈💜✨
I've extended shipping times temporarily, as I'm heading to Melbourne for a week! ALL ORDERS FROM TODAY WILL START SHIPPING FROM THE 3rd OF AUGUST. Keep in touch on Insta @janellesilver or at Janelle-silver.com 💖 p.s take care of yourself!

✨💖 Hello, amazing human! How are you? I'm so happy you're here! I have new things ready to list soon as well as more projects waiting to be finished, I can't wait to show you more. If you're struggling, please know you're not alone - we're all in this together and it's going to be ok. Take care of your amazing self, okay?! If you want to stay in touch, come and hang out with me on Instagram, I would love that @janellesilver. You're so loved 💖✨

Announcement

Last updated on Jul 22, 2017

✨💜🌈PLEASE READ: HOLIDAYS 🌈💜✨
I've extended shipping times temporarily, as I'm heading to Melbourne for a week! ALL ORDERS FROM TODAY WILL START SHIPPING FROM THE 3rd OF AUGUST. Keep in touch on Insta @janellesilver or at Janelle-silver.com 💖 p.s take care of yourself!

✨💖 Hello, amazing human! How are you? I'm so happy you're here! I have new things ready to list soon as well as more projects waiting to be finished, I can't wait to show you more. If you're struggling, please know you're not alone - we're all in this together and it's going to be ok. Take care of your amazing self, okay?! If you want to stay in touch, come and hang out with me on Instagram, I would love that @janellesilver. You're so loved 💖✨

Janelle Silver

Contact shop owner

Janelle Silver

Zine: On the inside - Volume 1
Zine: On the inside - Volume 1
$6.56

Reviews

Average item review
5 out of 5 stars
(794)
Mady Tindall

Mady Tindall on Jun 21, 2017

5 out of 5 stars

I absolutely adore everything I got ❤ It was the sweetest, cutest, most thoughtful package. It is perfect!

View all 794 reviews

Updates

These cuties are now back in my store sparkling_heart
Guess what? I've FINALLY updated my store grintadatadatadatadatada here are one of the new items, a positive notepad sparkling_heart
New cover colour added to the mix! I'm going away tomorrow until Friday, so any orders received today will go out in the morning and then the rest won't go out until Monday next week. Thank you so much for your support purple_heart

Tagged in this photo

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About

Creating from the heart with my hands.

Hello and welcome to Heart and Hands Store, I'm so happy you're here!

My name is Janelle and I'm a creative human living in Australind, Western Australia.

To me, life has always been about the journey. Even as a kid I remember just wanting to learn as much as I could about myself, others and the world from every experience I encountered along the way. As I think about how Heart and Hands came to be, I can't help but reflect on what an intense, long, colourful, challenging, incredible, roller coaster of a journey it's been so far and how far I've come along the way.

In December 2014 I found myself sitting on the couch, depressed, unable to find work, struggling with anxiety, about to turn 31 and begin a brand new year. I was thinking about what I wanted to achieve in 2015 and began writing a list; the first thing being - to write and publish a zine. I'd purchased my first ever zine a few months before and fell in love with them instantly, I started realising that while I was waiting for things to be "perfect" or for my mental health to improve, or to earn a qualification or for my butt to shrink (I always had so many excuses!), life was passing me by. I decided to make 2015 the year where I did what I wanted, no matter how depressed, anxious or scared I felt; I was going to feel those feelings but do whatever I wanted anyway.

In January 2015 I opened my store and listed 18 handmade copies of my first zine - Interactive Intro to Self-Care.

A few weeks later I hit the lowest, scariest point in my life and found myself severely depressed and suicidal. I was having to take life second by second at times but managed to keep slowly moving forward (most of the time) with the love and support of my friends and loved ones as well as relying on my own awareness/understanding of myself and my illnesses (I'm one year off finishing a double major in Psychology and Counselling which has come in handy). I eventually sold out of zines and got busy making more, finding peace and healing in the creative process and knowing I was helping others.

After spending most of my life not really knowing what I wanted to do when I "grew up", it finally started becoming very clear. I just wanted to create and put as much love, care, colour and positivity out into the world as I could! That became my focus and I've been putting my heart, soul, time and energy into doing just that ever since, with Etsy providing such a beautiful platform for me to do so. I'm now so happily self-employed, working full time and loving every single moment the journey is bringing, especially meeting people like you.

There is so much more to the story and maybe one day I'll share a little more, until then I'm getting back to work; you're amazing and I'm determined to make sure you never forget it

♥ Love,
Janelle

P.S You can find my work featured on Frankie.com, Buzzfeed, Huffington Post, The Mighty and Mental Health America.

P.P.S If you would like to talk about wholesale orders, features, commission work, collaborations or just say hi, feel free to email me at janellewsilver [!at] gmail.com

Around the web

Shop members

  • Janelle Silver

    Owner, Creator

    Hello! I'm an artist/creator currently living in Australind, Western Australia. I think you're amazing and I'm working to create positive, love filled pieces to make sure you never forget it! ♥

  • Justin

    Chief Tattoo Cutter!

    Justin is my best friend in the whole world and also my husband! He is the support and encouragement behind all my work and has now come on board by taking over the majority of tattoo cutting.

Shop policies

Last updated on January 6, 2017
Welcome to Heart & Hands Store, I'm so happy you're here!
I truly believe with all of my being that you are amazing and I work to create positive, love-filled pieces to help ensure you never forget it!! This human thing is hard but we can make it easier on ourselves and others! If you're struggling, please know you're so very loved and you're not alone. Love, care, connection and positive energy are all things I value and believe we need for healing and happiness, I try to create a connection with everything I make so you can feel the genuine love, care, compassion, understanding, support and positive energy I put into it for you, all those wonderful things that you deserve to be shown and deserve to show yourself. I am extremely passionate about self-care and ending the stigma attached to mental illness, I share my struggles on Instagram @janellesilver and it is a big driving force between Heart & Hands. Hang in there, sweet soul - we're all in this together ♥

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
If you need to cancel an order please contact me as soon as possible. I will be happy to cancel your order and issue a full refund as long as you contact me within 48 hours from ordering.
Shipping
I post all my orders using Australia Post and will have your item shipped on or before its scheduled shipping date. In the off chance this isn't possible I will do my best to contact you at the earliest opportunity and have your item shipped to you A.S.A.P

*******PLEASE CHECK THE ADDRESS YOU PROVIDE AT CHECKOUT*******
I copy the addresses straight from your order invoice (how you entered it) and put it into a word document to print shipping labels (or handwrite them out). If you notice this address is incorrect, please let me know A.S.A.P so I can make a private note on your order to ship to the correct address. If for some reason the order is returned to me because the address given on Etsy was incorrect, postage will need to be paid again before we re-post the order. If the address provided is incorrect (or an old one) we cannot be responsible if the order goes missing. In the highly unlikely event that your order doesn't arrive at all, we may offer a full refund less postage or a replacement.

AUSTRALIAN ORDERS | Delivery within Australia usually takes 2-7 days from the date of postage.

INTERNATIONAL ORDERS |
International orders are sent via standard AIR MAIL and take approximately 7-20 business days to arrive, as I'm posting from a rural area. Australia Post state that this estimate may be longer depending on your location and customs. Standard airmail is an UNTRACKED service, as tracked international postage is expensive and starts at $15AUD.

Orders will be sent using the best postage available for the postage paid.

For example, a larger order over 50g and under 250g with postage paid of $17 or over will be sent via Registered Post International Prepaid envelope.

An order over 250g with postage paid of $23 or over will be sent via Pack and Track international.

Buyers are responsible for any taxes or custom fees that may be incurred. For packages containing items other than paper/printed matter, I am required to attach a green customs form, stating the contents and value of the items.

Some international orders have taken two months to arrive. If your order hasn't arrived within 6 weeks of business days (not including weekends/public holidays) I will consider it lost in the mail and can issue a refund or replacement.
Refunds and Exchanges
If you need to cancel an order please contact me as soon as possible. I will be happy to cancel your order and issue a full refund as long as you contact me within 48 hours from ordering.

If your item arrives damaged or doesn't work as intended then please contact me to arrange a refund or replacement.
Additional policies and FAQs
Frequently Asked Questions

# My order hasn't arrived yet, can you please provide me with the tracking number?
I post using standard shipping via airmail through Australia Post which is an untracked service. It is expensive to post via registered post internationally but I have done so when people have requested and paid for this option.

# Because it is 'Made to order' can you please customise some tattoos for me?
Unfortunately, I'm not able to offer custom tattoo orders at this time. It's a time-consuming process and I don't have the resources to offer this just yet. I can offer custom sets where you choose the tattoos you would like in your pack from all the designs I have on offer :)

# Can I place a wholesale order?
Yes, you can :) I would love that and offer a number of ways for tattoos to be wholesaled. Please send me a message and we can go from there.