HeartBoundHome

Homewares and Accessories handmade in Australia

Sydney, Australia 175 Sales On Etsy since 2016

5 out of 5 stars (35)

HeartBoundHome

Homewares and Accessories handmade in Australia

Sydney, Australia | 175 Sales

Stephanie James

Contact shop owner

Stephanie James

Announcement    Decor, homewares and accessories hand-made in Australia. Contemporary designs honouring simplicity and natural materials. Welcome to HeartBoundHome.

Announcement

Last updated on Jan 9, 2019

Decor, homewares and accessories hand-made in Australia. Contemporary designs honouring simplicity and natural materials. Welcome to HeartBoundHome.

Reviews

Average item review
5 out of 5 stars
(35)
See reviews that mention:
quality 7 shipping 3 customer service 2

About

My Creative Microbusiness

Welcome to the Heart Bound Home shop! All my products are woven, braided, knotted, bound, stitched or otherwise handmade by me, Stephanie, in Sydney, Australia.
My products are all original creations with a focus on simple, uncomplicated and contemporary design. With an emphasis on natural materials, each item is made one by one, the slow way.
This site offers a small and deliberate selection of homewares and accessories at affordable prices that are all unique pieces exclusive to the Heart Bound Home shop.

Shop members

  • Stephanie James

    Owner

    Hi, I'm Stephanie, creator of Heart Bound Home. All pieces are hand-made by me in Sydney, Australia. This shop has naturally grown out of a love for making things with my hands and my appreciation for unique, beautiful and uncomplicated design.

Shop policies

More information

Last updated on Jan 23, 2018
Frequently asked questions
Australian Orders

Orders within Australia are shipped with Australia Post. For most items, tracking is provided for domestic orders at no extra charge. Once your order is dispatched, you will receive tracking information.

Express shipping is available to domestic buyers for most items. There is a small extra charge for express postage. Note: This upgrade is not available to international buyers.

Australian buyers can expect to receive their order within 2-4 business days after dispatch for metropolitan destinations and up to 4-6 business days or more after dispatch for regional destinations. If you purchase an express postage upgrade, delivery times are 1-2 business days after dispatch. Delays may cause shipping to take longer than these estimates.

International Orders

For international orders, standard Economy Airmail Post is used in order to minimize shipping costs. This is a basic service that does not include tracking. However, for many items, you are able upgrade to Tracked Post which is somewhat faster.

Shipping internationally may take around 8 - 20 business days depending on your destination. Additionally, shipping may be delayed due to customs or during busy times of the year. I will inform you of expected shipping times for your destination once your order is dispatched.

International buyers are responsible for any customs charges, taxes or any other fees that apply to their destination country.

Returns and Refunds

If you receive an item that is damaged, please send me a message with a photo attached of the damaged item. I will issue a refund of the purchase price and shipping cost and you will not be responsible for return postage.

If you have not received your item in the expected time-frame, please contact me. Most of the time, items are just delayed and will eventually arrive. If your parcel does not arrive after double the expected shipping time, I will issue you a refund of the purchase price and shipping cost.

If you change your mind about your purchase and wish to return it, you may do so by contacting me. You will be responsible for return postage costs. Once I receive the returned item, I will issue you a refund of the purchase price.

Custom and personalized orders

If you would like to request a custom order, please contact me and I will work with you to create a one-of-a-kind item that is tailored to your taste.