HeartfeltByDonna

Handmade Wood Signs Created With You in Mind ❤️

Washington, D.C. | 2118 Sales

HeartfeltByDonna

Handmade Wood Signs Created With You in Mind ❤️

Washington, D.C. 2118 Sales On Etsy since 2015

5 out of 5 stars (490)
Donna Preston

Contact shop owner

Donna Preston

Announcement    IMPORTANT INFO: We will be away from the shop until June 24th. It is necessary to extend processing time to 3 weeks. Thank you for understanding.

Personalized rustic farmhouse wood signs made just for you!

Welcome to Heartfelt By Donna. I offer unique decor for your home, gifts for family and friends, and those "just because" moments in your life. I'm so grateful that you've taken the time to look at my shop.

I love to make custom items. Please send me an Etsy convo if I can make something special just for you!

-Donna

Announcement

Last updated on Jun 13, 2019

IMPORTANT INFO: We will be away from the shop until June 24th. It is necessary to extend processing time to 3 weeks. Thank you for understanding.

Personalized rustic farmhouse wood signs made just for you!

Welcome to Heartfelt By Donna. I offer unique decor for your home, gifts for family and friends, and those "just because" moments in your life. I'm so grateful that you've taken the time to look at my shop.

I love to make custom items. Please send me an Etsy convo if I can make something special just for you!

-Donna

Updates

The simplicity of the black and white paint, with the added greenery, makes this sign one of my faves!
Anyone else have a family like this? I think most of us have a bit of loud and crazy, but most important a whole lot of love yellow_heart
I love the vision and creativity of my clients. My simple Nativity set looks stunning on this beautiful display piece heart
View all 35 updates

About

It Started With an Accident

I'm a wife, mother and Nanny to nine beautiful grandchildren. I started crafting while I was a stay at home mom over forty years ago.

After my boys grew up and I went back into the business field, I left my crafting days behind me. Fast forward over twenty five years and my retirement from the business world, I was once again a stay at home wife with grown children and grandchildren. I became busy volunteering at the local hospital, woman's club and a shop where gently used second hand items are purchased by those in need.

May 2014 changed my life in many ways. I had recently had hand surgery and was able to drive again when I was broadsided, my car totaled and my clavicle broken and needing surgery. Two surgeries later and after nine months of physical therapy, I became quite sad not being able to do what I enjoyed, volunteering. That's when I discovered internet crafting groups. I saw beautiful items that others made and it reminded me of the days when I painted and crafted. I did more research and decided to pick up a paint brush again and throw myself into what once was a passion.

I don't paint the same type things as I once did, but I found a love of making signs and gift items for family and friends. Friends urged me to open an Etsy shop, which I did in February 2015, and I am again experiencing the love of painting and crafting. And, once again I'm back to volunteering!

Thank you for stopping by and looking at my shop, please let me know if there's anything I can ever create for you.

Shop members

  • Donna P

    Owner

    Wood cutter, sander, painter, shipper and creator. I just love making special signs for your most memorable events and just because moments <3

Shop policies

More information

Last updated on Jun 28, 2018
Frequently asked questions
Refunds and Exchanges

Our ultimate goal is for you to be completely satisfied with your purchase. If for some reason you are not satisfied, please contact me within three days of receiving your item. We will be happy to come up with a solution that fits your needs.

Refunds on regular items will be handled on a case by case basis. We are NOT able to give refunds on Custom Orders.

If a refund is agreed upon, it is the customers responsibility to pay for all shipping costs. The item must be returned within 14 days in its original condition.

What are your shipping methods?

Depending on the size and weight of the package I offer USPS First Class or Priority shipping for all U.S. orders. Occasionally, it is necessary to use Parcel Select Ground for shipping, this can take anywhere from 2 - 10 days to receive depending on the U.S. postal zone being shipped to. I will make every effort to insure the package.

Are there any additional shipping policies?

Please ensure that your address is correct in BOTH Etsy and PayPal. If a package is returned to me because an address was wrong, you will be responsible for return shipping and refunds will not be provided.

Once the package shows "Delivered" I have no recourse. I am not responsible for stolen packages off of steps, porches, etc. I am not responsible for the items after I have mailed them with USPS or other carrier.

What if my package arrives damaged?

Please contact me if your package arrives damaged. It is the buyers responsibility to take the damaged package to the Post Office and collect on the insurance, not the sellers.

Will my item look exactly like the listing?

Small discrepancies may occur between the product shown in the listing and the product delivered. I have made every effort to make the tile, vinyl, wood, paint, and/or ribbon colors accurate. However, your monitor settings may change how you see these colors. I also attempt to take several pictures of each listing to show any color variations in different lighting. I stand behind my work and carefully inspect each item after completion and prior to shipment.

What type of wood do you use for your wood signs?

I use pine for my signs. Most signs are made with premium or select pine. Please keep in mind that my wood items are distressed and made of real wood (unless otherwise stated in the listing) and will have natural defects such as knots, lines, small cracks or grain patterns. I don't attempt to hide these as I feel they give the wood character. Because they are made of natural wood one sign may not look exactly as the one pictured in the listing. All measurements are within 1" - 2".

How long does the creative process take before my item is shipped?

Unless a listing is stated as "Ready to Ship" it normally takes up to 2 weeks before your item is ready to ship. If you need to receive it prior to this time, please contact me through an Etsy convo to discuss your needs. You may need to purchase a "Please Rush My Order" if needed. Please contact me prior to ordering the "Please Rush My Order" listing to make sure that it can be fit into our shop schedule.

Custom and personalized orders

For any custom or personalized order, I will send a proof for your review, through an Etsy conversation. Please be sure to look for the convo as I won't be able to start on your order until I receive your approval. I cannot accept returns on customized or personalized items.

Gift wrapping and packaging

We now offer gift wrapping. Please see the listing for the selections. During holiday time we will be offering holiday themed gift wrap and ribbon. Should your purchase be for a gift and shipped to the gift recipient, we are happy to include a special note from you with the package. Please include your message to be sent to the recipient in the "Notes to Seller" during checkout.

Is there anything else I should know about your shop?

All of our products are created in a smoke free, pet free home. It is very important to us that we share this information with our customers.

Should you have any additional questions about an item, our process or your order, please feel free to send a convo at any time and we will be happy to speak with you. As a reminder, our shop is on Eastern Standard Time.