HeatherBuchanan

Paintings, Pins, and Prints by Heather Buchanan

Calgary, Canada On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

HeatherBuchanan

Paintings, Pins, and Prints by Heather Buchanan

Calgary, Canada | 9,980 Sales

Announcement    COVID-19 Update:

Hi! I hope you're doing well, taking good care of yourself, and managing this stressful time as well as possible.

On sanitation:
I have a rigorous sanitation practice before fulfilling all orders. I have a (very cute) black mask that I'll be wearing while filling orders, which mostly just reminds me to not touch my face. My hands are washed thoroughly, and my work station is cleaned and sanitized. In all decisions, I am erring on the side of being overly cautious.

On shipping:
I'm noticing that the mail is extra slow right now. You can pay to upgrade your shipping, but I'm not sure that'll actually make much of a difference. I cannot guarantee any shipping times right now, which is a bummer. But with a little patience, your order will get there eventually.
I'm also taking some extra precautions for myself, and printing my postage myself so that I can go to the actual post office no more than once per week. This means that certain larger items (Stereogram posters, sweatshirts) might take a few extra days to ship since they don't fit in the mailbox and I've got to bring them to the post office.

If you have any questions, let me know!

Oh, and be kind to yourself. We'll get through this.
xoxo

___

Oh hey! I made this stuff. I'm Heather.

So look. Etsy says that if I write something about myself here, then you'll feel like you know me a little and be more likely to buy my stuff. That sounds exhausting for both of us, but, ok, let's do this.

I sort of have two tandem philosophies when it comes to what I make. I want to express something from deep within my guts, because if I excavate my (emotional) guts (not my real guts, gross), then maybe I can come upon some truth about being human and we can all feel a little better about what we're doing here. At the same time, I'm a goofball with an incessant need to entertain those around me. I like making people laugh, because this is a very hard and scary world to be in and sometimes you need a bad pun and a cheerful drawing of testicles.

So that's the art side. I also like romping around nature, writing stream of consciousness stories, and eating snacks.

So yeah, I'm going to keep making nice things and listing them on Etsy every few weeks, and you're out there somewhere hopefully doing the things that make you happy, too. Awesome. And if you actually read this and feel like buying something, I'd just like to say thanks in advance. That's the best. I'm going to do a little dance when I see the notification, and it's going to involve a lot of shoulders.

Announcement

Last updated on Mar 26, 2020

COVID-19 Update:

Hi! I hope you're doing well, taking good care of yourself, and managing this stressful time as well as possible.

On sanitation:
I have a rigorous sanitation practice before fulfilling all orders. I have a (very cute) black mask that I'll be wearing while filling orders, which mostly just reminds me to not touch my face. My hands are washed thoroughly, and my work station is cleaned and sanitized. In all decisions, I am erring on the side of being overly cautious.

On shipping:
I'm noticing that the mail is extra slow right now. You can pay to upgrade your shipping, but I'm not sure that'll actually make much of a difference. I cannot guarantee any shipping times right now, which is a bummer. But with a little patience, your order will get there eventually.
I'm also taking some extra precautions for myself, and printing my postage myself so that I can go to the actual post office no more than once per week. This means that certain larger items (Stereogram posters, sweatshirts) might take a few extra days to ship since they don't fit in the mailbox and I've got to bring them to the post office.

If you have any questions, let me know!

Oh, and be kind to yourself. We'll get through this.
xoxo

___

Oh hey! I made this stuff. I'm Heather.

So look. Etsy says that if I write something about myself here, then you'll feel like you know me a little and be more likely to buy my stuff. That sounds exhausting for both of us, but, ok, let's do this.

I sort of have two tandem philosophies when it comes to what I make. I want to express something from deep within my guts, because if I excavate my (emotional) guts (not my real guts, gross), then maybe I can come upon some truth about being human and we can all feel a little better about what we're doing here. At the same time, I'm a goofball with an incessant need to entertain those around me. I like making people laugh, because this is a very hard and scary world to be in and sometimes you need a bad pun and a cheerful drawing of testicles.

So that's the art side. I also like romping around nature, writing stream of consciousness stories, and eating snacks.

So yeah, I'm going to keep making nice things and listing them on Etsy every few weeks, and you're out there somewhere hopefully doing the things that make you happy, too. Awesome. And if you actually read this and feel like buying something, I'd just like to say thanks in advance. That's the best. I'm going to do a little dance when I see the notification, and it's going to involve a lot of shoulders.

Items

9980 Sales
 

All Items

Heather Buchanan

Contact shop owner

Heather Buchanan

See reviews that mention:
quality 227 shipping 235 customer service 73

About HeatherBuchanan

Sales 9,980
On Etsy since 2009

Shop members

  • Heather Buchanan

    Owner, Maker

Production partners

  • Primal Screen Printing

    Calgary, AB

    Anthony at Primal Screen is a total boss and prints my shirts and sweatshirts.

Shop policies

Last updated on February 12, 2018
Hi! I'm Heather. Thanks for checking out my shop. Feel free to get in touch if you have any questions about my policies!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Refunds are accepted as long as you get in touch with me within 10 days of you receiving your item.

Return shipping charges remain the buyer's responsibility.

Refund will be given once I have received the item in the same condition I sent it out in.

If you made a mistake on your address, and it is returned to me in the mail, then I can either re-ship if you pay for the shipping, or refund you the cost of the item minus the cost of shipping.
Shipping
I always ship to the address you provide on Etsy. Make sure it's correct!

Prints are kept safe in plastic sleeves, and sent in sturdy bend-free mailers. Same with cards.

Enamel pins are shipped in bubble mailers.

Original paintings are packaged VERY safely with layers of plastic, cardboard, and bubble wrap. Shipping method depends on the size of the painting and your location, and should be described in the listing. Just send me a message with any special requests.


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PROCESSING TIME

Please allow up to a week for your order to be shipped. Most items are shipped in a couple days, but occasionally it does take up to a week. Most weeks I ship on Monday and Thursday.

Posters are usually made to order, and take about a week to be properly printed.

Let me know if you need your purchase by a particular date, so we can work together to make sure that happens!

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SHIPPING TIME

Canada - orders usually arrive within one week of shipment.

USA - most orders take around 5-10 business days. Most items do not come with a tracking number unless you upgrade your shipping. Occasionally packages get held up at US Customs for up to two weeks, which is a total bummer but can't be helped.

Everywhere else - standard shipping takes closer to 10-15 days. Occasionally items arrive super speedily, but it's usually a couple weeks. Most items are not shipped with a tracking number unless you upgrade your shipping.


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And please, please double check your address. If you make a mistake on your address, I can not provide a refund! However, if it is returned to me in the mail, I will provide a refund, minus the cost of shipping.
Additional policies and FAQs
If you need to get in touch urgently, email me:
hb [!at] heatherbuchanan.ca