Anonymous on Oct 16, 2012
Great seller, very honest, great convo! Item mailed quickly! nThanks so much!! What a charming necklace! Love it!!
Anonymous on Sep 2, 2012
What a fun piece!
Heathercicle Designs strives to make unique, hand-crafted art that is inspired by life, past, present, or future.
10% of Heathercicle Designs' proceeds will be donated to the Paws and Stripes Non-Profit organization for "wounded veterans of our United States military that works to provide service dogs for Post Traumatic Stress Disorder and Traumatic Brain Injury". (http://www.pawsandstripes.org)
Accepted payment methods
- Accepts Etsy gift cards
Unfortunately, New Mexico residents are charged 8.8675% tax.
Payment is due at the time of purchase. No exceptions. Purchases left unpaid at the end of 24 hours will be canceled.
Packages are shipped using USPS First-Class mail for domestic orders (unless it is over 13oz). If first-class is not available, parcel post will be used and can take 2-8 days. If you would like a different shipping method, let me know before purchasing and I will create a custom listing for you. These estimates are given by the post office and can change without notice.
Ready made items are shipped on Tuesdays, Thursdays, and Fridays after receiving payment (excluding weekends and holidays) unless otherwise stated on item listing. Made to Order items will never fall into this category so please ask for a shipping time on Made to Order items.
Shipping insurance is available for USPS and will be an additional cost within the US. Please convo me for a custom listing.
For international Orders: Flat rate shipping will be used for all International orders but buyer is responsible for any customs fees. I cannot offer delivery confirmation or shipping insurance to international buyers at this time. I am looking into these options for the future.
Packages are shipped to PayPal addresses if your Etsy and PayPal addresses do not match. If you pay with a credit card, I will ship to the mailing address given by Etsy.
Holidays may affect shipping times. This is not limited to the postal service but also myself. If your package is delayed because of me, I will notify you. If the postal service delays delivery, I am sorry but there is no way for me to know that and therefore, cannot notify you.
Refunds and Exchanges
Exchanges and refunds are not available on custom items. Please contact me if you have questions or problems with a custom listing within 24 hours so that I can fix any issues before the item is created. If there is a problem with the custom item you ordered, please contact me immediately so that I can help. See additional information about custom orders in the "Additional Info" section.
PLEASE NOTE: If you did not request a more secure form of mail such as UPS or Fedex, I cannot be held responsible for missing packages. If you purchased insurance, then I will fill out all the necessary paperwork for getting a refund but this could take weeks. We can help you track missing packages, but cannot offer refunds or free items if the postal service loses or delivers your package to the wrong address.
Additional policies and FAQs
-Please contact me with any questions or concerns before purchasing as I would like to help make all transactions as smooth as possible! I strive to make ALL of my customers happy!
-Please contact me if you have a problem with your purchase before leaving negative feedback. I always want to make a situation right in anyway that I can!
Thanks again for shopping with Heathercicle Designs!
Buyer Profile: http://www.etsy.com/people/heathercicle