heatherjeany's Shop Policies
Thank you so much for checking out my shop! All of my Antimacassar Scarflettes are one of a kind are made with great care.
Paypal and credit card payments are required at checkout, if you choose to pay via paypal eCheck, personal check or money order your order will ship after payment is received and cleared.
I ship via USPS first class mail to the address you have on file with ETSY, if you'd like me to ship to any other address other than the one you have on file with Etsy please let me know in the comments section at checkout. I usually ship within 2 or 3 days of purchase.
I understand that sometimes things get lost in the mail, if this happens, through no fault of our own, I will happily send you a replacement item or refund your money. If the address you have listed on Etsy is incorrect and the package is returned to me you will have the option to pay the shipping costs again and I will ship it back out to you. All requests for refunds or replacements must be placed within 4 weeks of the date you ordered the item.
If your order totals more than $4.75 in shipping you will automatically be upgraded to Priority mail. Overseas shipping rates can be tricky, if it seems high please contact me, otherwise any substantial shipping overages that occur with purchase will be refunded accordingly when I print your shipping label.
Refunds and Exchanges
I pride myself in the quality of my work, but if for some reason you are less than thrilled, or if your item is lost or damaged please convo me and we will figure out a way to rectify the problem.
Additional Policies and FAQs
Please contact me for information on wholesale or consignment orders!
Last Updated May 16, 2014