HeatherKateDesigns

Knitting Patterns and Custom Calligraphy

Helena, Alabama · 137 Sales

HeatherKateDesigns

Knitting Patterns and Custom Calligraphy

Helena, Alabama 137 Sales On Etsy since 2013

5 out of 5 stars
(16)

Announcement   Now is the best time to start working on those handmade gifts! Hand knit a stock-pile of monogrammed dishcloths for all the favorite people in your life, and never be caught off-guard at birthday time!

Announcement

Last updated on Apr 21, 2017

Now is the best time to start working on those handmade gifts! Hand knit a stock-pile of monogrammed dishcloths for all the favorite people in your life, and never be caught off-guard at birthday time!

Heather McKelvey

Contact shop owner

Heather McKelvey

Shop policies

Last updated on December 4, 2016
Welcome to Heather Kate Designs on Etsy! I am delighted that you have stopped by my shop. I aim to provide the highest quality products for you while serving you with utmost hospitality. If I can answer any questions you may have about my products, please feel free to convo. May God bless you and yours!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Thank you for paying with PayPal.

DIGITAL ORDERS: Your digital purchase will be available for download once your payment has been confirmed.

CALLIGRAPHY ORDERS: Calligraphy orders will be created after payment has been confirmed
Shipping
We ship items within 3-5 business days via USPS by the delivery option of your choosing. If you would like for us to rush your order to send in 1-2 business days, please contact us before placing your rush order. Rush orders add $10. We do not actually rush the work, we just move it ahead of other orders to send it out sooner.
Refunds and Exchanges
DIGITAL PRODUCTS: Refunds are not available on digital products.

CALLIGRAPHY PRODUCTS:

RETURNS AND REFUNDS
I make every effort to be sure items I ship are high quality. If you receive your item and it has an error that is my fault, I will gladly replace the item exactly as ordered.

No returns or refunds are available on custom items.

Item may be exchanged for identical item solely at my discretion. If requesting an exchange, you must notify me within 3 days of receiving the item and describe the deficiency and reason for exchange, as well as send a photo. If I agree to replace the item, item must be returned in original packaging and received by me without damage. If I receive the item in original condition, I will then send out the replacement.

Should you be completely unsatisfied with your non-custom item and wish to request a refund, please contact me within 3 days of receiving the item. Item must be returned in original packaging and received by me without damage. If I receive the item in original condition, I will refund your purchase price minus shipping/handlling via PayPal.

REPLACEMENTS
In the rare and unfortunate event that your item becomes damaged in shipping, you must send a photo of the item and the package within 24 hours of delivery, and I will replace with identical item only.
Additional policies and FAQs
DIGITAL PRODUCTS: Please remember that downloadable files are for your eyes only and may not be redistributed via print, electronic, or any other methods. You are welcome to make and sell items using our patterns in a home-based business, but I do request no mass-manufacturing or selling of large quantities in stores of any sort.

CALLIGRAPHY PRODUCTS:
All items I produce are handmade, which means there will be imperfections. Many of the watercolor backgrounds and artwork are digital reproductions that I purchased with a commercial license. I handwrite all calligraphy with pointed pen.

WRITTEN AS ORDERED
Custom words and phrases will be written exactly as stated in the NOTES TO SELLER, including case, spelling and punctuation. If I notice an obvious error I may ask for clarification.

CUSTOMIZING SIZE OF ARTWORK
I currently do not have settings in my shop for customizing the artwork in terms of size, color or layout. If you desire custom watercolor artwork, please contact me before ordering.

NO COPIES OR REDISTRIBUTION
The artwork you purchase may not be photocopied or reproduced in any way, and it may not be re-sold.

PRIVACY POLICY

When you purchase from my shop, you will be added to my email mailing list. You are welcome to unsubscribe at any time. I do not share your email address or personal information with any third party.