HeathersHomespun

Hand Knit & Crochet Accessories

Salt Lake, Utah · 256 Sales

HeathersHomespun

Hand Knit & Crochet Accessories

Salt Lake, Utah 256 Sales On Etsy since 2010

5 out of 5 stars
(37)

Announcement   Thank you for visiting!
As of 1/31/17 Heather's Homespun is permanently closed. If you have already purchased from me and have an order pending, it will be completed and shipped as promised! If you have any questions or concerns, please send me a message anytime through my shop's "Contact Shop Owner" button here on my homepage.

Many blessings to you and yours!
-Heather

Announcement

Last updated on Feb 5, 2017

Thank you for visiting!
As of 1/31/17 Heather's Homespun is permanently closed. If you have already purchased from me and have an order pending, it will be completed and shipped as promised! If you have any questions or concerns, please send me a message anytime through my shop's "Contact Shop Owner" button here on my homepage.

Many blessings to you and yours!
-Heather

Heather Webb

Contact shop owner

Heather Webb

Reviews

Average item review
5 out of 5 stars
(37)
jamiehicksjamison

jamiehicksjamison on Feb 16, 2017

2 out of 5 stars

Cute beanie. But it took so long to get here. I ordered the same thing from someone else on here and got it two weeks later.

Heather

Heather responded on Mar 24, 2017

I work very hard to ensure each item I make is of the highest quality and to maintain excellent customer service, so I was saddened by this buyers less than 5 star experience and reached out within 12 hours of her leaving this review to see if there was any way to make her experience better. I received no response. This particular hat was EXTREMELY popular, and due to incredibly high demand, my processing time was 4-6 weeks which was very clearly stated in the listing. Buyer made no contact after ordering to request a rush order or ask for a refund. Had she done so, I would have made every effort to work with her to ensure she had a good experience. Description from actual listing purchased on processing times: "Current processing time for each hat is 4-6 weeks FROM THE DATE OF DECEMBER 27th..."

View all 37 reviews

About

Mom of preemie twin boys, making quality, affordable, hand-crocheted gifts from my heart to your home!

Welcome to Heather's Homespun, where you will find hand knit and crocheted items for every member of your family! I specialize in handmade hats, but you will also find scarves, cowls, shawls, fingerless gloves, and the occasional dishcloth here as well.

I have been an avid crocheter for nearly 20 years, having learned from my husband's amazingly talented grandmother back in 1997. It is an activity I find immensely relaxing and thoroughly enjoyable! I love to spend time in specialty yarn shops, and am absolutely and totally addicted to the endless colors and textures available. I enjoy starting new projects and watching them become finished creations (and sometimes I even keep a few for myself!) Making lovely, hand-crafted accessories out of gorgeous yarn is a passion of mine, and I hope you love each and every item as much as I love creating them!

As a wife, and mother of young twin boys, each and every order from my shop helps our little family and is deeply appreciated!

Thank you so very much for shopping at Heather's Homespun!

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Shop members

  • Heather Webb

    Owner, Maker

    I am a wife, mother, and lover of yarn. I've been crocheting for nearly 20 years and thoroughly enjoy every stitch! Here in my shop you will find my handmade items, meticulously created to last for many, many years. From my heart to your home. Enjoy!

Shop policies

Last updated on December 15, 2016
All items are handmade by me and come from a smoke-free, pet friendly home. Each item is unique, and as such, no two items are exactly the same. Colors may vary on your screen from the original due to your computer monitor's output, though I try to present them in listings as true to actual color as possible. If you have any questions, please contact me and I will help with any concerns you may have.

Washing instructions for each item listed are according to yarn manufacturers' recommendations and should be closely followed to ensure that your handmade item lasts for many years to come. Much of the yarn I use contains wool which can easily shrink/felt if not washed properly. Wool should ALWAYS be washed according to manufacturers instructions, usually in cold water, gently by hand, and never put into the dryer as heat induces shrinking/felting.

I take pride in what I make and hope you enjoy using my items as much as I enjoy creating them.

Thanks for visiting my shop!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Heather's Homespun accepts credit cards (Visa, Mastercard, AmEx & Discover), debit cards, and PayPal.

Payment must be made in full before item(s) will be shipped.
Shipping
All items are shipped USPS Priority or First-Class mail with a tracking/confirmation number. Once an item is shipped, I have no control over postal delays that may occur due to a Holiday or Customs procedures. If your package is taking a longer than expected time to arrive to you, please contact USPS with your tracking number so they can help locate it.

**International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such fees once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Because customs policies vary widely from country to country, you should contact your local customs office for further information. When customs clearance procedures are required, delays can occur beyond original delivery estimates.**

If you need an item shipped over-night, express, or any other expedited method, be aware that additional shipping charges will apply. Please contact me for rates PRIOR to purchase as shipping charges cannot be altered after purchase.
Refunds and Exchanges
I want all of my customers to be 100% satisfied. If for some reason you are not, please send me a message explaining why you are not happy with your item. My goal is to maintain a 100% satisfaction rating for my shop, so if you aren't happy, neither am I. Please give me the opportunity to make sure you are not only totally thrilled with the item(s) you purchase, but that you can't wait to come back for more!

Cancellations must be made/requested within 24 hours of purchase and before an item ships. I cannot cancel a transaction once it has shipped. I can offer a refund if it is marked "Refused" or is reshipped to me, but not until I have received it back. Shipping charges cannot be cancelled/refunded.

To be eligible for a refund or exchange, please contact me within 7 days of receipt of item. If item is damaged due to shipping, please provide a photo of the damaged item and the damaged package it came in. USPS will require photos to open a claim for damage. A refund cannot be issued for items damaged in shipping without photos showing such.

If your item is eligible for a refund or exchange, the price of the item itself will be refunded or given as shop credit. Shipping charges are not eligible for refund.

Custom orders and digital files/instant downloads (patterns) are not eligible for refunds or exchanges.
Additional policies and FAQs
As with any handmade item, colors can vary from piece to piece due to differences in yarn dye lot. Colors may also appear different from actual item based on your computer monitor's output.

Currently I am not taking any custom orders, but check back frequently as I list items as they are completed. Feel free to contact me with any questions you may have, I am here to help!

Many blessings to you and yours, and thank you for shopping!