HeavenHemp

Handmade Gifts, Accessories, Homeware & Tree-Free Paper

Uppingham, United Kingdom
| 10,074 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to our shop! Happy you stopped by :) Do message me if you have any questions, I try to respond within 24hrs :)
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We use Royal Mail 2nd class as our standard delivery method and paper is sent folded, if you prefer it rolled in a postal tube please upgrade to postal tube at checkout. International paper orders are posted in a tube as standard.

For International orders we send them with Royal Mail Standard. (This is the most cost effective way, but it is a not guaranteed service) you also have the option to upgrade to tracked delivery. If you are ordering a large order and want your order sent international guaranteed delivery please get in touch for DHL/UPS rates as they vary according to weight, size and country.
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We use biodegradable mailing bags and 75% recycled cardboard posting materials in an effort to stay low impact and environmentally friendly. I also upcycle packaging filler materials. There is no plastic used in our packaging unless it is a) biodegradable plastic or b) upcycled.

Announcement

Last updated on Nov 10, 2022

Welcome to our shop! Happy you stopped by :) Do message me if you have any questions, I try to respond within 24hrs :)
..
We use Royal Mail 2nd class as our standard delivery method and paper is sent folded, if you prefer it rolled in a postal tube please upgrade to postal tube at checkout. International paper orders are posted in a tube as standard.

For International orders we send them with Royal Mail Standard. (This is the most cost effective way, but it is a not guaranteed service) you also have the option to upgrade to tracked delivery. If you are ordering a large order and want your order sent international guaranteed delivery please get in touch for DHL/UPS rates as they vary according to weight, size and country.
...

We use biodegradable mailing bags and 75% recycled cardboard posting materials in an effort to stay low impact and environmentally friendly. I also upcycle packaging filler materials. There is no plastic used in our packaging unless it is a) biodegradable plastic or b) upcycled.

Items

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Grace

Contact shop owner

Grace

Reviews

Average item review
5 out of 5 stars
(1726)
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About HeavenHemp

Sales 10,074
On Etsy since 2018

A Unique and Handmade Selection of Craft Items and Craft Supplies; Showcasing the best of Nepal.

Heaven Hemp because it's heaven sent...
Hello there! Beginning from the bark of the plant to the fiber to the yarn to the finished product is the way we have evolved Heaven Hemp. Using natural fibres like hemp, lokta, giant Himalayan nettle, banana, bamboo, cashmere & recycled silk we have built up a range of beautiful handmade paper, shawls, bags, accessories, and homeware, sustainably and ethically. Help support handicrafter's of Nepal and fight poverty by purchasing from Heaven Hemp, a Nepali & British owned company where we value earth friendly practices and trading fairly.

HANDMADE IN NEPAL

Please be aware the items we sell are perfectly imperfect because of the nature of them being handmade. Some parts of the woven cloth may be slightly thicker than others, there may be slubs in the shirts or stray bits of other yarn. We strongly believe this is part of their charm and authenticity.

SHIPPING

All our products are dispatched with love and attention using biodegradable materials, any cardboard that we use is made from 75% recycled cardboard and we upcycle as much as possible including upcycled bubble wrap from the local bakery.

SOCIAL WORK

Social Work is especially important in Nepal as it is one of the economically poorest countries in the world. A percentage of all profits go to the Lalit Kumari Science Scholarship Fund which was started by Udaya's father and is now managed by Udaya himself. This project ensures outstanding students in Sindhuli district are provided with upkeep and fees for University in Nepal.

& TRAVEL

Alongside work with natural fibers the team at Heaven Hemp also enjoy showing clients 'our' Nepal. We design adventure motorcycle tours at Ride Nepal (www.ridenepal.co.uk) and tailor make trekking holidays, sightseeing tours and yoga-retreats at Bespoke Nepal (www.bespokenepal.co.uk). Much like Heaven Hemp, we are committed to managing the trips sustainably, on a small scale bringing livelihood to local communities and showing off the best places to stay and visit in Nepal.

Shop members

  • Grace

    Designer, Dispatcher, Owner

    Grace is the designer behind Heaven Hemp and dispatcher of all orders. She is your first point of contact for anything regarding your order and is happy to help with your questions.

  • Udaya

    Owner, Maker, Designer

    Udaya is the founder of Heaven Hemp. He runs the workshop in Kathmandu, and also contributes to the design of products. He is a pioneer for the Hemp industry in Nepal and first established his own Hemp Wholesale company 20 years ago.

  • Takeshi

    Photographer, Owner, Designer

    As well as contributing to the design of new upcoming items Takeshi methodically and meticulously photographs, weighs, measures every finished item and is in charge of quality control.

  • Pratima

    Assistant, Maker

    Pratima is highly skilled and has spent many years working with us. Particularly clever with the finishing touches of each product, whether its stitching, sewing, cutting, gluing, adding a bead here or a charm there, she's got it sorted!

  • Rajeev

    Assistant

    A valuable member of Heaven Hemp, Rajeev has worked with us for many years and is always full of enthusiasm and energy.

Production partners

  • A Soap Shop

    Kathmandu, Nepal

    Creates Specialty Soaps

  • A Book House

    Kathmandu, Nepal

    Publishing & Printing

Shop policies

Last updated on May 15, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Dec 2, 2022

Frequently asked questions

My order hasn’t arrived. What do I do?

If you’re concerned about your order and if your purchased special delivery or the tracked and signed option for international orders feel free to request your tracking number via Etsy Messages, this will tell you the stage of your order.

If you didn't opt for tracked or special delivery then for UK orders please wait until 10 working days after the proposed delivery date to contact us. Or for international orders 30 working days after the proposed delivery date.

Custom and personalised orders

We do not offer customisation. Because our workshop is set up in Kathmandu, all of our items are made weeks in advance. Unfortunately, this means we are unable to change the product.

There's a problem with my item, what do I do?

Please send us a message over Etsy with an image and your order number and we will see what we can do!

Sizing details

The measurements of the garment are listed in the item's description box. Please check the item's individual listing for the correct size. If you have any query about sizing please first message us via Etsy before ordering. Thank you.

I need my order by a certain date, do you offer guaranteed delivery?

For all UK orders please upgrade to Special Delivery. For some high value items we only send these special delivery anyway, if you are not sure don't hesitate to message me.

For all international orders please contact me for a quote on your order, the price will vary depending on the size of your order. Royal Mail does not offer guaranteed delivery on international items, so I prefer to use DHL as the delivery provider.

Germany - Verpackungsgesetz (LUCID Packaging Register)

On January 1, 2019, Germany’s Packaging Act (VerpackG) came into effect, imposing requirements on online retailers (including Etsy shops) selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company Bespoke Nepal LTD, Registration number: DE5470230445326 is registered with LUCID, which is the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR).

Producers/distributors pay a license fee to the dual system for the collection, sorting and recycling of the packaging they introduced to the market. My Dual System partner is Activate by Reclay.

Please recycle when you can.

Do you accept International Returns?

Please rest assured we are happy to accept returns and issue a refund for the value of the item only. We cannot refund postage fees or fees already paid at customs as these services have already been used and are non refundable. We also ask the buyer to pay for return postage and for their understanding that we can only refund their order once it has been received back in its original condition. We unable to offer any refund if it has been damaged either by the buyer or in transit. Please also know international returns can only be accepted if you have let us know within 14 days of receiving your order that you want to return it and it has been received within 60 days from the delivery date.

Seller details

HeavenHemp is considered a professional seller (known as a trader) in the EU. What's this?