heirloomen

Heirloomen | Vintage Boutique

Richmond, Virginia On Etsy since 2010

1,352 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

heirloomen

Heirloomen | Vintage Boutique

Richmond, Virginia | 1,352 Sales

5 out of 5 stars

Shop owner

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Announcement    ▸ ▸ ▸ Beautiful vintage garments. Free US Shipping.

Announcement

Last updated on Sep 24, 2020

▸ ▸ ▸ Beautiful vintage garments. Free US Shipping.

Items

Contact shop owner
1352 Sales
4579 Admirers
 
Courtney

Contact shop owner

Courtney

Reviews

Average item review
5 out of 5 stars
(509)
See reviews that mention:
quality 54 shipping 111 customer service 78

About heirloomen

Sales 1,352
On Etsy since 2010
  •  

Heirloomen

Since 2010, I have been bringing one-of-a-kind vintage garments to the availability of fashion lovers all over the world. We hand select our inventory to ensure each piece is not just top quality but also wearable and style relevant. Heirloomen provides a unique and aesthetic alternative to the mass-produced, cheap clothing that has become the norm.

Shop members

  • Courtney

    Owner, Curator

    Hello there! My passion is to share my love for vintage clothing with the world. I graduated in 2011 with a BFA in illustration and a concentration in history. I live Richmond, VA with my little pomeranian, Titan.

Shop policies

Last updated on September 24, 2020
Welcome to Heirloomen Vintage. Please contact us with any questions or concerns regarding our items, or your order. We are here to make sure you have a pleasant vintage shopping experience, and we will assist you in any way possible.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Heirloomen accepts returns if notified within 10 days of delivery. Items must be unworn, and in the same condition they left. Please note, vintage items are delicate and rare - shipping, trying on, and returning can damage these garments. Please be careful.

A 5% restocking fee with a $5 minimum will be taken out of refund to pay for shipping charges, and cleaning.

Customer is responsible for return shipping, but feel free to use most economical service. Customer MUST provide a tracking #, in case of lost or delayed delivery. Refunds will not be granted for lost returns that have no tracking number.

Refunds will be approved once item has arrived back to Heirloomen.
Payment
We accept Etsy Direct Checkout and PayPal are accepted.

Since we are not in the credit business, we can not offer layaway. Fortunately, we now accept all types of credit cards. We will also hold items for up to 2 days.

Payments are expected within 24 hours of purchase or cancellation will occur.

International buyers, please note that you are responsible for all VAT, import fees and taxes imposed by your country. The value of your item affects the tax you pay.
Shipping
Items within the U.S. are shipped twice a week via FedEx Home Delivery, USPS Priority Mail or First Class with delivery confirmation. Allow 1-4 days for FedEx Home Delivery. Allow 2-5 business days USPS for delivery.

International packages are shipped via First Class. Allow 2-6 weeks for delivery. Heirloomen is responsible for all international documentation and cannot falsify the value of an item. Buyers are always responsible for duty/taxes from your country.

If you would like to add insurance or faster delivery services to an order, please request prior to payment. Costs will be adjusted accordingly and must be paid before item is shipped.

I ship to the address listed on Etsy at time of purchase, unless otherwise indicted prior to or at purchase. I am not responsible for errors related to the address associated with address you entered on Etsy. If there is an error, please notify me and we can work to get it resolved.
Additional policies and FAQs
Keep in mind that all vintage has been loved before. It is standard to have some wear. Heirloomen Vintage only sells clean pieces of vintage clothing. Condition wise, no item will ever be sold if any flaws are overly noticeable. If I won't wear it myself, I won't sell it to you.

Condition assessment rating is as follows:

Perfect - New, and or in pristine condition. No flaws or wear.
Excellent - Near perfect condition. Some previous wear. No notable flaws.
Great - Minimal flaws, noted. Some previous wear.
Good - Minor flaws, noted. Noticeable wear.
Fair - Several or more major flaws, noted. Noticeable wear.

All measurements are taken flat, lying down and then doubled. Any stretching or other specifications will be noted next to individual measurement to ensure the most accurate fit.

Please remember to go by actual measurements over "tag size" and "fits like size" to get the most accurate fit. This is especially important with shoes.

Items can be held upon request for a maximum of 2 days.