HeirloomsByTLH

Personalized Glass Ornaments

| Watertown, New York
3,528 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

HeirloomsByTLH is taking a short break

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Note from shop owner Thelma is suffering from medical issues at this time and will be unavailable until further notice. We apologize for any inconvenience this may cause and ask for your patience during this troubling time.

Thank you for your understanding,
Thelma L Hamilton Designs.

Note from shop owner

Last updated on Nov 16, 2021

Thelma is suffering from medical issues at this time and will be unavailable until further notice. We apologize for any inconvenience this may cause and ask for your patience during this troubling time.

Thank you for your understanding,
Thelma L Hamilton Designs.

Thelma L Hamilton

Contact shop owner

Thelma L Hamilton

Reviews

Average item review
5 out of 5 stars
(705)
See reviews that mention:
Quality 59 Shipping 132 Customer service 81

About HeirloomsByTLH

Sales 3,528
On Etsy since 2010

Where family memories become heirlooms.

One day I had a vision of a Grandmother with her precious granddaughter, delicately unwrapping an heirloom ornament purchased years before to commemorate her birth. She was telling her granddaughter... this glass ornament was hand painted & personalized just for you. This is the only one in the whole world, it is special, just like you....one of a kind.
With that vision, I started painting glass ornaments. It has been many decades & 1000's of ornaments since that day. I am blessed knowing my legacy of hand painted ornaments has stood the test of time.
On Christmas morning I rise & take a few moments to imagine the rustling of wrapping paper with the boxes being opened. I hear the sounds of joy & feel the excitement in the air. I envision the parents learning that they will be grandparents for the first time. I imagine joyous reactions to special moments; birth, proposals, weddings, graduations, and I am... honored that you have allowed me to be a part of your special moments.
Thelma L Hamilton Designs is ....
Where Memories become Heirlooms!

Shop policies

Last updated on November 24, 2012
Welcome to Thelma L Hamilton Designs where Heirlooms are created. Feel free to peruse the merchandise created here or ask for a special design.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation: before item has shipped
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
I do not give refunds due to the fact that my ornaments are personalized. However, if there is a problem with the personalization, due to an error on my part (I check and double check everything that leaves my studio but mistakes do happen) I will certainly make it right.
Shipping
I usually ship USPS, unless you need it shipped another method. Since my product, Ornaments, are time sensitive, I ship every day. I will do everything in my power to get it there asap.

If you need it by a certain date, please advise me of that date when ordering.
Additional policies and FAQs
I sell wholesale for qualifying orders of 6 or more of the same design, with orders totaling more than $150.
I do custom orders and am happy to discuss your needs or desires.