HelenaRibeiro

Acrylic Modern Minimalist Hypoallergenic Jewelry

Coimbra, Portugal

HelenaRibeiro is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

HelenaRibeiro is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on June 13, 2014
Hi. Thanks for enter in my Shop policies. Either you are interested in some article or interesting on help how to make your Shop policies. In both cases welcome.
I will gladly talk with you about custom orders. Please send me a email for that or any other question.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Right of withdrawal

By the new laws in EU costumer can cancel the purchase in 14 days, cancellation period will start the moment a customer receives a product, rather than at the time he or she purchases it, but is responsible for returning the item.

You can fill this form, https://etsy1.app.box.com/s/gaow2mrx67khgbqlqk9p or just communicate, concerning your exercise of the right of withdrawal before the withdrawal period has expired,and let me now by letter, to the address on your receipt, or mail. also in receipt.

The shipping cost related to returning good is responsibility of the costumer.
I do not pay returning goods shipping costs.

All payments received from you, will be reimburse, including the costs of delivery (except exceeding shipping costs you asked) not later then 14 days starting on the day I receive your communication concerning your exercise of the right of withdrawal, using the same means of payment as you used for the initial transaction.

I may withhold reimbursement until I received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. This must be in 14 days after you communicate your withdrawal intention.

The deadline is met if you send back the goods before the period of 14 days has expired.

The return goods shipping costs are your responsibility. I do not pay returning shipping costs.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

This cancelation and returning policie does not apply to custom orders.

Buyers are responsible by countries custom fees or taxes, and there will be no return of this costs.
Payment
I accept Pay pall, and only paypall.
The payment is to be made in 4 days(tops) after the purchase.
If the item has not been paid for or no communication has been made within 10 days after purchase, the dispute will be terminated.
Shipping
The items are shipped from Portugal, using National Post. All the mail will be registered and it will be sent 1 -5 days after payment is received and cleared.
If you want some delivery insurance you can contact me to arrange other options.
The mail will be sent to Etsy address. If you want it to another address you have to convo me.
Additional policies and FAQs
I´ll try to put all feedback from the process as quickly as possible.