helenasophia

Thanks for stopping by! - Helena Sophia -

Moline, Illinois · 8 Sales

helenasophia

Thanks for stopping by! - Helena Sophia -

Moline, Illinois 8 Sales On Etsy since 2008

0 out of 5 stars
(7)

Shop owner

Sarah

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Sarah

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Sarah

Reviews

No reviews in the last year

Anonymous on Jan 9, 2010

5 out of 5 stars

very nice, thanks!

Anonymous on Oct 6, 2009

5 out of 5 stars

Thank you!

Anonymous on Feb 4, 2009

5 out of 5 stars

Gorgeous! Thank you!

View all 7 reviews

About

I just keep making stuff.

No exciting story. I'm just a kid who liked to make things who grew up into an adult who still likes to make things. Lots of different things so you never know what will show up on the shop shelves. I'm now a mom to three (awesome) kids and I make things to keep what sanity I have left. With the hope that they learn to appreciate and enjoy making things themselves.

Around the web

Shop members

  • Sarah

    Owner, Maker, Designer

    30. husband. 1 boy. 2 girls. I like to make stuff and grow stuff, and buy stuff that other people made or grew.

Shop policies

Last updated on February 16, 2011
My general process and philosophy is...I make what I like. I try to branch out from my personal tastes and often end up thrilled with the results. I've been 'crafting' since I was...young. Its one of the things that I've kept with me all my life.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
I really prefer PayPal, it just makes things smoother :) But I do accept ***US*** money orders (I had a bad experience with a Canadian money order, if you know of a better way, feel free to pass it along!) and personal checks. And of course...I'm going to wait for checks to clear before shipping your item, but you knew that, right? :)

Payment must be received/sent within 3 days, unless other terms are agreed upon in advance.

You may cancel any purchase IF is has NOT been paid for. If payment has been sent, I will refund your money MINUS any paypal fees.
Shipping
I know shipping rates anymore take the fun out of shopping online, so my rates reflect First Class postage. It is supposedly slower, but I've always had good luck with it, and haven't noticed a dramatic time difference with it.

I typically ship within 24 hours of receiving payment. I will always let you know if that's not possible for some reason. (very rare, but I do live in the midwest and there are times where ice has to be cleared from the roads...)

Additional Services: (insurance, confirmation, etc.) Glad to do it, convo me before you purchase or leave a note to seller and I'll adjust the price to reflect any changes.

International customers: I do ship internationally, but please convo me before purchase so I can adjust shipping.
Refunds and Exchanges
Absolutely! ...though there are some rules :)

Please notify me with any problems right away! The last thing I want is an unhappy customer!

Custom orders - are at my discretion. It depends on the personalization and time/work involved in that item. To be safe, consider any custom orders as 'final'.

Exchanges or Returns - must be brought to my attention within 3 days of your receiving the item(s), must be shipped within 5. Shipping is at your expense, but I will do whatever I can to refund/replace/exchange any item.

This only applies to undamaged, unused items that are in the same condition as they were sent to you. In other words, if you open a box and its not quite what you had envisioned, you're covered :) You may exchange for a similar item, use the purchase price as store credit, or I will gladly refund your purchase price and original shipping cost (not return shipping).

I cannot be responsible for items being damaged, torn, broken, etc during shipping. I package each and every order carefully and ready to stand up to typical shipping conditions. But we all know things happen when shipping. If you're concerned about damage, I highly recommend insurance.

I cannot be responsible if your item is just plain lost. Please make sure your address on file with paypal is current and correct.
Additional policies and FAQs
Any other questions not covered here, feel free to convo me!