Announcement HelenSilverSmit makes unique, upcycled story tellers, each with it's own history and story.
HelenSilverSmit makes unique, upcycled story tellers, each with it's own history and story.
Melissa Leitner on Nov 27, 2016
Meg Adams on Oct 22, 2016
I was looking for a special personalized "mommy" necklace with elephants, and I couldn't find anything that was really speaking to me. When I saw the beautiful and intricate designs from this shop, I knew that if Helen was willing to work with me, the end product would be amazing. Helen was wonderful in helping me figure out a design, quickly replying to messages, making the final product, and sending it so it arrived very quickly. As you can see, my necklace is gorgeous and exactly what I wanted. 100% recommend this shop...you won't find better customer service anywhere else.
Lídia Rubies on Sep 23, 2016
Todo perfecto. El colgante personalizado es precioso. Original y bonito. EXCELENTE!! *****
Seeing the beauty in the original and respecting historic craftsmanship, I wish to highlight the value of original design and the beauty of history.
I started creating from a very young age and grew up in a wonderful, "Robertson Crusoe" kind of family.
I originally studied Environmental Management and with my jewellery I can now combine my love for creating, my passion for upcycling and my great interest in culture and history into my unique interpretation of my silverware jewellery.
I live in the beautiful seaside village of Hermanus and am surrounded by natural beauty, mountains and sea - wonderful creative inspiration :) I live with my beautiful man in a happy home and work full time to create and sell my wearable pieces of history.
Through my jewelry, I wish to create pieces which will tell a story of history and beauty to you.
I hope each piece will be a happiness to the wearer - pieces which will always be treasured for their original design and for their refound value and beauty.
Helen du Toit
Owner, Maker, Designer, Curator, Admin, Photography, Shipping, Etc
Hello,I am Helen and I am loving life, enjoying creating and love to see the beauty in everyday, forgotten treasures.I love people, Iove my family, love laughing, love nature, love mountains, love the full moon and love creating my unique jewelry.
The items made are an once-off design, working with the unique quality of the reclaimed material. I will, however, be more than happy to assist with any specific design requests.
The ultimate goal is to reflect the beauty of originality.
Accepted payment methods
All goods remain the property of HelenSilverSmit until full payment is received.
► INTERNATIONAL CUSTOMERS: HelenSilverSmit accepts payment through PAYPAL
► SOUTH AFRICAN CUSTOMERS: Please e-mail me (firstname.lastname@example.org) before placing your order. Local prices are available (i.e. in South African Rands) and payment is much easier as a direct bank transfer (EFT).
RESERVING AN ITEM:
As each item is an unique piece of history, please do not hesitate to request the item to be reserved for yourself.
I will keep items as reserved for you for a maximum of 10 working days, unless otherwise discussed or confirmed with me. If not bought within 10 working days, please note that I will have to relist the item as unreserved.
Upon completion of making your ordered item, I will post the item within 48 hours after receipt of payment. If the proof of payment is received on a Friday or over a weekend / public holiday, I will ship the parcel on the Monday or the first working day.
► LOCAL: South African orders are delivered with local Courier services or via the South African Post Office (Counter to Counter service). Please inquire about available options.
► INTERNATIONAL: All international orders are posted as registered small parcel Airmail delivery service through the South African Post Office. Orders are delivered within 4 to 20 working days and have a tracking number. Should you wish to use another delivery service, please inquire and note that additional shipping costs could be applicable.
► UNDELIVERED PARCELS: Please note that all items are sent as registered airmail and have a tracking number. Do message me if the item has not arrived after the stipulated 20 working days and I will assist with the tracking procedure.
► POSTAL ADDRESS - CONFIRMATION: Please ensure that your postal information is correct and current - unfortunately I cannot be held responsible for items which are not received due to incorrect shipping / postal details.
NOTE that I POST parcels ACCORDING to your ETSY ADDRESS.
► DUTY AND IMPORT TAXES: For international postage, please note that the duty/import taxes are the responsibility of the customer.
Refunds and Exchanges
Should an item not be according to your desired standard, please contact me within 5 working days of delivery of the item, whereupon we can assess the possibility of an exchange.
All postage for exchange items will be at the cost of the buyer.
Please note that HelenSilverSmit does not issue refunds. Credit with HelenSilverSmit will be assessed.
For lost parcels, HelenSilverSmit will assess the terms and conditions of the individual case (correct address, time frame, etc) and, together with client, work out possibility of store credit.
There will be no refunds or exchanges on silver plated jewellery.
Refunds or exchanges will only be done if item is received back in original, unused condition. Terms and conditions apply.
► HANDMADE, UNIQUE ITEM: Each item is hand made using vintage silverware / metal and is therefore a once off creation. Utmost care is taken to ensure final product is within design brief discussed.
Size and shape of item will be in accordance to design brief. Should item not fit, although being made according to size requested, resizing will be charged for.
When customer-owned item is used in the jewellery making, no responsibility can be accepted for breakage / loss thereof. Utmost care is taken to prevent breakage / loss thereof.
No refunds or exchanges on custom orders.