Commissioned portraits & print reproductions

Newcastle, Australia | 8 Sales


Commissioned portraits & print reproductions

Newcastle, Australia 8 Sales On Etsy since 2010

heleneruma is taking a short break

Helene Ruma

Contact shop owner

Helene Ruma

Shop policies

Last updated on September 3, 2014
Welcome all to my shop. If there is anything that isn’t covered here, please don’t hesitate to contact me on my email helene[at]createdbyruma.com.au

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
A complete refund will be given for all items, provided they are returned in the same condition that they were received. Shipping costs are the responsibility of the buyer and it is recommended that all items being returned are re-wrapped in plastic to ensure their safety and a full refund to you. If on the small chance that a refund is required due to the purchase being damaged in transit to you, then a full refund will also be given.

Please feel free to contact me to organise shipping if a refund is required for a framed print as I may be able to offer a better freight cost.
Payments are made by paypal only.
For larger orders or commissioned portraits, please email me at helene[at]createdbyruma.com.au for prices on bulk purchases and commissions.
Most items will be sent 2 days after and order is made. Framed prints will be sent between 2-6 working days after and order is made. Actual transit times can vary.
Additional policies and FAQs
All commissioned portraits have a 100% satisfaction guarantee.

For a complete gallery of completed portraits go to my website