HelenkaWhiteDesign

Helenka White Design

Cardiff, United Kingdom · 2 Sales

HelenkaWhiteDesign

Helenka White Design

Cardiff, United Kingdom 2 Sales On Etsy since 2012

0 out of 5 stars
(1)

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Helen White

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Helen White

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No reviews in the last year
litecolumn

litecolumn on Oct 9, 2015

5 out of 5 stars

I love the necklace, and dolphins. In some of my energy work, I work with an adult Golden dolphin, and a pink baby dolphin. This is perfect, and the Rose Quartz Heart is great. I also use that in my work, so this necklace is perfect. Love it.

Shop policies

Last updated on March 28, 2016
Welcome to Helenka White Design – thank you for visiting.

I am a jewellery designer based in Cardiff, Wales, and create unique, contemporary jewellery using a variety of materials and techniques. I also specialise in animal-themed jewellery and handcrafted polymer clay pendants.

My inspiration comes from all sorts of sources, sometimes just playing around with different types of beads, doodling in my sketch book and also from our gorgeous cat Bobby.

I aim to create pieces that you can treasure for life and no two items are the same.
I love learning new techniques and experimenting with different materials such as Swarovski Elements, semi-precious stones, copper sheet, silver sterling, wire, polymer clay and PMC .

Favourite Materials: polymer clay, semi-precious beads, copper, silver, PMC and wire.

Important: Please see my shop policies for shipping information and returns.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Currently I accept Paypal only and ask for payments to be completed within three days of ordering. On receipt of cleared payment I will post your purchase within two days during the week or three days over the weekend.
Shipping
I ship items using recycled packaging materials wherever possible to reduce my carbon foot print. I package your items securely so they arrive in the same condition as they were shipped.

I also offer gift wrapping free of charge - please convo me if you would like this option.

Within the UK I send all items up to the value of £50 with second class recorded delivery. This is because the Royal Mail has increased its prices and I am trying my best to keep postage posts down. However if you wish your items to be posted with first class you can convo me and I can change the postage. Items costing more than £50 will be sent with special delivery.

I send items outside the UK to the following countries with tracked shipping only: USA, Canada, Australia, New Zealand and European Union.

The buyer is responsible for all customs charges. I will inform the buyer using the Etsy system, when I have dispatched the item and would appreciate feedback once you have received the item.
Refunds and Exchanges
You are purchasing the item as seen on the website. I am happy to refund you if an item is clearly damaged. Please contact me first (within 14 days of receiving your parcel), before you leave any feedback and would like a refund on your purchase or if you are unhappy.

In case of a return I will issue a refund of the item plus postage costs. Please keep proof of postage when you return an item, in case your returned item gets lost in the post. You should also mark the customs form as ‘returned goods.’ In case of international shipping I will allow up to 6 weeks of agreeing the return.

Exceptions:
Custom made orders are non-refundable. Earrings are also non-refundable due to hygene reasons.
Additional policies and FAQs
I also am happy to offer custom made items. Please convo me if you're interested.
Please note that my items are hand-crafted, so no two items are identical. Please allow for slight variations from what is shown in photos for made-to-order items.