hellojenuine - Illustrated things by Jen Collins
This little space on the internet is where you'll find prints, zines, stationery & other things illustrated, printed & created at my occasionally tidy desk in my home-studio in Glasgow, Scotland.
My work is inspired by people real and fictional, good ol’ nature and every day occurrences, no matter how insignificant.
You can find out more at www.hellojenuine.com
You'll find a selection of things I’ve made in my shop, be it prints, cards, badges or otherwise. See more of my work at www.hellojenuine.com
If you have any questions or queries, don’t hesitate to contact me. You can do so by sending me a message via Etsy, or by sending an email to hellojenuine[@]gmail.com.
Accepted payment methods
I post out orders with five working days of payment, though I usually post them sooner. If you need your items shipped out sooner then let me know, & I'll do my best to accommodate this.
If, for some reason, I'm unable to post your item within five working days (I'm just one tiny person after all) I'll get in touch & let you know.
Please note that I try to cover postage, packaging, plus my fees in my shipping costs. I do my best to keep postage as low as possible whilst providing a good service.
Refunds and Exchanges
International customers should note that I live in the UK, which is where all my items are posted from.
If, after 28 working days, you haven't received your package, please get in touch & let me know. In the event of your order getting lost in the post, I will re-send your order or issue a refund - if your order was for a one-off item, I will issue a refund.
Items are sold as seen and described as accurately as possible. If you're unhappy with an item, I will supply a refund upon the item's return, provided the item is in the same condition it left me in.
Additional policies and FAQs
Purchase does not transfer copyright ownership. Please do not use my work for anything without permission, or claim it as your own.