hellolovetoo's Shop Policies
Hello & Welcome! Hello Love Too is OPEN FOR ORDERS 24/7! All orders are INSTANT DOWNLOAD. You will receive an email instantly (within 5 minutes) after purchase with your link to download. I am a teacher too, so we are TEACHER FRIENDLY!
~Customer Service Hours*~
Monday - Saturday: 8 am - 8 pm
Sunday 2 pm - 7 pm
Hours may vary.
(*Customer Service Hours are when all emails/convos will be answered.)
~Jenifer, owner hello love too
I accept PayPal and Direct Checkout payments ONLY.
If you choose to pay using ECheck through Paypal, it can take 3 -5 business days for the transaction to clear, so please be aware that the digital products can't be emailed until after the check clears PayPal.
If I do not receive your payment within 7 days of purchase, and I cannot make contact, the transaction will be cancelled.
THERE IS NO SHIPPING COST FOR DIGITAL CARDS/PRODUCTS. The high resolution digital files are emailed to the email address you have listed with Etsy.
Refunds and Exchanges
THERE ARE NO REFUNDS OR EXCHANGES. Because of the digital nature of Hello Love Too products, I cannot accept refunds or exchanges of the digital products after payment has been made and item(s) have been delivered. Please convo or email me if you have any problems or concerns. My email address is hellolovetoo [!at] gmail.com.
ALL SALES ARE FINAL.
Additional Policies and FAQs
By purchasing any digital products made by hello love too, you are agreeing to the terms listed below. Terms may change with or without notice.
Hello love too offers a Personal and Small Business License ONLY with purchased products. At no time does this license transfer copyright to you, regardless of downloaded content.
~TERMS OF PERSONAL & SMALL BUSINESS USE~
● MAY use digital products for personal use, such as personal scrapbooking (paper and/or digital), personal stationery, business cards, wall decor, etc. that you print yourself or have professionally printed.
● MAY use digital products for small business only use to make items for resale, such as stationery and other paper goods like cards including invitations and announcements, jewelry, and other crafts as long as the finished items are sold as a flattened file or printed.
● MAY use digital products to resell on handmade craft sites only such as Etsy.
● MAY use digital products for church, charitable and/or non-profit projects.
● MAY use digital products to create items for resale on education related craft sites such as teacherspayteachers.com and teachersnotebook.com as long as the graphics are part of a design and not simply resold in the same manner that they were purchased.
You MAY NOT:
● NOT claim any purchased digital products as your own. Hello love too owns the copyright, and the copyright is not transferred to you upon purchase.
● NOT re-distribute, resell or share digital graphics AS IS, regardless of size, under any circumstances, NO EXCEPTIONS!
● NOT COPY any card design layout from hello love designs using hello love too's digital products. If you copy a hello love designs layout, I will ask your design to be removed. If your design is not removed in 48 hours, I will report your shop to Etsy. Please be creative in your own design layouts and do not copy.
● NOT use any graphics for business branding such as a business logo, marketing materials or on business websites. I do not offer a logo or branding license.
● NOT use on your PERSONAL or BUSINESS blog headers, avatars, etc. You cannot use graphics for your Etsy banner, avatar, etc. I do not offer a logo or branding license.
● NOT sell digital graphics as a collage sheet, in clipart collections, etc.
● NOT use digital products for "scrap-for-hire" business
● NOT use digital graphics to make rubber stamps, embroidery patterns or mass production. Mass production is not allowed under any circumstances.
● NOT sell on sites such as cafe press or zazzle.
● NOT "digitize" and resell the graphics for embroidery patterns, etc.
● NOT print on fabric for resale
● NOT use digital graphics for app design
● NOT use digital graphics for photography backdrops (large or small format canvas)
Last Updated November 8, 2013