HelloPetitePaper

Hello Petite Paper - hand-drawn planner goodies

Lisbon, Portugal On Etsy since 2015

100,113 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

HelloPetitePaper

Hello Petite Paper - hand-drawn planner goodies

Lisbon, Portugal | 100,113 Sales

5 out of 5 stars

Shop owner

Contact

Announcement    Due to the current COVID-19 global pandemic, international post is experiencing undetermined shipping delays that are unfortunately out of our control. At this point, we do not have an estimate on how long packages will take to arrive, as it depends on how each country is handling mail in response to the pandemic. Although delayed, orders are still being delivered.

We are processing orders within 7 to 14 business days, unless otherwise stated (we are a made to order shop).

The Portuguese postal services are dispatching international packages regularly and packages are leaving Portugal within a few days of acceptance.
We recommend that you use CTT website to track your order, especially if you are in the USA, as USPS is not updating their tracking as usual.

We're so sorry about the inconvenience! We really appreciate your patience and understanding during this time. Thank you for supporting small businesses!

_________________________________________________

Welcome to Hello petite Paper - exclusive hand-drawn stickers and stationery! Items made to order and ship from Portugal - please read policies before ordering. Thank you!
*feel free to visit our new website*

Social media:
Facebook: https://www.facebook.com/HelloPetitePaper/
Instagram: https://instagram.com/hellopetitepaper
Youtube: https://www.youtube.com/channel/UCEaFw5JKDLOWcTcqxqxJkbw

Announcement

Last updated on May 22, 2020

Due to the current COVID-19 global pandemic, international post is experiencing undetermined shipping delays that are unfortunately out of our control. At this point, we do not have an estimate on how long packages will take to arrive, as it depends on how each country is handling mail in response to the pandemic. Although delayed, orders are still being delivered.

We are processing orders within 7 to 14 business days, unless otherwise stated (we are a made to order shop).

The Portuguese postal services are dispatching international packages regularly and packages are leaving Portugal within a few days of acceptance.
We recommend that you use CTT website to track your order, especially if you are in the USA, as USPS is not updating their tracking as usual.

We're so sorry about the inconvenience! We really appreciate your patience and understanding during this time. Thank you for supporting small businesses!

_________________________________________________

Welcome to Hello petite Paper - exclusive hand-drawn stickers and stationery! Items made to order and ship from Portugal - please read policies before ordering. Thank you!
*feel free to visit our new website*

Social media:
Facebook: https://www.facebook.com/HelloPetitePaper/
Instagram: https://instagram.com/hellopetitepaper
Youtube: https://www.youtube.com/channel/UCEaFw5JKDLOWcTcqxqxJkbw

Items

Contact shop owner
100113 Sales
24268 Admirers
 

All Items

Vanessa Gomes

Contact shop owner

Vanessa Gomes

Reviews

Average item review
5 out of 5 stars
(24984)
See reviews that mention:
quality 1368 shipping 484 customer service 218

About HelloPetitePaper

Sales 100,113
On Etsy since 2015
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Hand drawn paper goods

Hello Petite Paper started out of my planning/stationery obsession, matched naturally with my background on design and illustration.

I make and design everything, with a focus on watercolor illustrations, my favorite medium!
Being a perfectionist (hey, I'm a Virgo!), makes it a personal challenge to come up with great designs - I only publish collections that spark joy and that I hope inspire others :)

Since the first day, I've got nothing but awesome feedback from planner girls alike and that is what ultimately keeps me going - thank you for your support!

Shop members

  • Vanessa

    Owner, Designer, Shipper

    Hi! My name is Vanessa and I live in Lisbon, Portugal, a beautiful southern European country. I'm the creator behind Hello Petite Paper, addicted to all things planner!

  • Pedro

    Shipper, Assistant

  • Rita

    Assistant

Shop policies

Last updated on March 15, 2019
Welcome to Hello Petite Paper, I hope you enjoy your stay :)

Please read through the following information - by placing an order you are agreeing with these policies.

Welcome to Hello Petite Paper, I hope you enjoy your stay :)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact me anytime, if you have questions, concerns or feedback!


- ORDERS ARE ONLY CONSIDERED LOST AFTER 6 WEEKS OF SHIPPING DATE, DUE TO THE NATURE OF INTERNATIONAL MAIL. Severe delays may occur from time to time, which is unfortunately out of our control.
We highly recommend that you contact your local postal authorities before contacting us.

Lost orders will be replaced/refunded, after postal claims are filled with both sender and receiver postal services and declared lost by those authorities.

Damaged, faulty or incorrect orders can be refunded, replaced or exchanged - please contact me immediately - I'm happy to help!

Shipping is non-refundable.

Sales are final.

If you wish to cancel your order please do so in 48h.
Payment
I accept Paypal and Credit Cards.
Cancellations must be requested in 48 hours.
Shipping
*ESTIMATE PROCESSING TIME: 1 to 3 weeks (items are made to order) unless otherwise stated. Please check your invoice for the estimate shipping day, as it varies depending on demand.

*DEFAULT SHIPPING: Orders are shipped from Portugal, Europe, by priority mail with tracking, for a flat rate fee unless otherwise stated. You can see this fee before checking out. Shipping to Europe includes VAT

*SHIPPING UPGRADES: Registered mail with signature required (+$3). Some countries will ship by registered mail by default (UK, France, Greece, Italy, Russia, Cyprus, Brazil, India, New Zealand, Philippines, Singapore, Thailand, Hong Kong, China, Mexico).

*ESTIMATE SHIPPING TIMES: 3-10 business days to Europe; 2 to 3+ weeks worldwide.

*HEAVY ITEMS: such as papers, TN kits, notebooks, notepads, etc, will have a higher shipping cost that increases with additional items purchased (you can preview at checkout). Notepads have a limit of 2 units per customer/order. Due to how the Etsy shipping calculator works, if your order is over a certain weight, further fees might be charged before we can ship the order.

PLEASE NOTE:
Due to the nature of international postage, shipping times can vary (up to 6 weeks or more). Please be patient while your stickers are on the way and feel free to contact me anytime.
Additional policies and FAQs
All the designs are created by me, Vanessa, and you won't find them anywhere else. Occasionally, I use clipart from lepaperhouse.etsy.com (who is my partner) but that will always be mentioned.

ABOUT THE PAPER:

Matte paper is very thin and smooth - it won't bulk up your planner!
Glossy paper is slightly thicker and shinny, colors show slightly brighter - WE ARE CURRENTLY CHANGING GLOSSY PAPERS, SO YOU MIGHT RECEIVE 2 KINDS OF GLOSSY STICKERS. THE NEW PAPER WILL BE THINNER, BUT STILL SHINY AND VIBRANT!

The stickers are not removable or repositionable, however, matte stickers can still be carefully removed after some hours.

Monthly kits are matte removable paper, so you can move them around.

Each sticker sheet is carefully created by me in small batches, in the best quality possible for a small production line. Please allow some room for color differences from computer screen and tiny imperfections.

Please do not re-sell, modify or copy my designs. Lets support original creations :)
Privacy
We do not have access to your financial info nor do we share your ordering information. We only use your name and shipping address for shipping purposes.

If you live in the EU you can use the Online Dispute Resolution - but you should alwyas contact us first to resolve any issues!
https://ec.europa.eu/consumers/odr/main/?event=main.home.show