HelloPosh

live the posh life

Tustin, California On Etsy since 2015

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

HelloPosh

live the posh life

Tustin, California | 3,025 Sales

Items

 

All Items

Heidi and Jason

Contact shop owner

Heidi and Jason

Reviews

Average item review
5 out of 5 stars
(625)
See reviews that mention:
quality 54 shipping 68 customer service 48

About HelloPosh

Sales 3,025
On Etsy since 2015

Shop members

  • Jason

    Owner, Head Of Fulfillment

    Husband & dad extraordinaire. During the day he works diligently at being the best program manager there is. In the evening, he uses his engineering skills to carefully wrap each HelloPosh order in the best packaging so it will arrive safe and sound.

  • Heidi

    Owner, All Of The Above

    Hi! It's nice to meet you. I love creating beautiful things. I can usually be found binge watching a TV show while working on the shop, practicing calligraphy, or learning a new craft. I love being outdoors and spending time with my family & friends.

Shop policies

Last updated on August 24, 2019
SHOP HAPPY STAY POSH ;D

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
✦ We pride ourselves on taking accurate photos of all the items we sell so you know exactly what you will be receiving. For this reason we will only apply refunds for items that arrive damaged or not as described. Feel free to message us if you have any questions or need more information regarding an item!

✦ A 10% restocking fee applies to all returns
Payment
✦ PAYMENT
We accept PayPal and credit/debit cards. Payment is due at time of purchase. Orders purchased via e-check will only be shipped after the e-check clears, which can take several days.
Shipping
✦ SHIPPING ADDRESS
Please ensure that your address is accurate and up to date at the time of purchase. Buyer is responsible for shipping errors due to incorrect information saved to your PayPal or Etsy account.

✦ SHIPPING & HANDLING TIME
We try to ship all orders within 5 business days. Keep in mind that once we have shipped an item, shipping time is out of our control and will depend on the efficiency of the postal service being used. Please allow up to 2 weeks for domestic orders and 4 weeks for international orders. Keep in mind that USPS does not deliver on Sundays or holidays.

✦ SHIP IT FASTER
We now offer more shipping options including priority and express overnight shipping. Please keep in mind however, that current processing times still apply. Selecting a faster shipping option will not affect these timelines. Message me if you need an item by a certain date BEFORE purchasing any upgrades.

we ship from area code 92782. Use the following map to see how fast priority mail will reach you: https://www.usps.com/priority-mail/map/

✦ INTERNATIONAL CUSTOMS TAXES
Your parcel may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will apply vary by country and it is the obligation of the consumer to obtain information concerning these taxes and pay them if necessary. You can usually obtain this information by contacting your postal office or customs office. Please do not request for me to falsify any information on the customs forms.