HelloThereV

Premium Vintage Store🛒

Bucharest, Romania

Announcement    💛Thank you for shopping small
🌍WORLDWIDE SHIPPING

Announcement

Last updated on Feb 22, 2021

💛Thank you for shopping small
🌍WORLDWIDE SHIPPING

Items

868 Sales
 
Mara, Dennis and Ozi

Contact shop owner

Mara, Dennis and Ozi

Reviews

Average item review
5 out of 5 stars
(204)
See reviews that mention:
Quality 28 Shipping 49 Customer service 43

About HelloThereV

Sales 868
On Etsy since 2013

🤳 A few words about us

🎬 Set amidst today’s landscape of mass market sameness, we’re a delightful oasis of unique, one-of-a-kind and must-haves. We offer a selection of home decor pieces, a small collection of rare sneakers and apparel, plus other memorabilia and collectibles. Each piece of our fabulous finds has been hand-picked with an eye on design and a taste for style. The result is an ever-changing and affordable selection of inspired classic, historic and well designed discoveries that will add a special touch, value and pleasure to the place you call home, to your collection, or (obviously) to your wardrobe.

👾 For any information please convo us. To be constantly updated with news from us you may follow our shop on Etsy and make sure that once you like our Facebook page and follow us on Instagram @HelloThereVintage — you subscribe to get news and notifications from us.

By buying from us you're supporting directly a couple based in Bucharest. And we thank you sooo much for that! 💛

Mara, Dennis & Ozi (our 🐶 happiness manager)

Production partners

  • Skins Co.

    Germany

    manufacturer / supplier

Shop policies

Last updated on January 5, 2020
Please take a minute and have a look at our policies regarding Returns & Exchanges, Payment, Shipping & other important info.
You can always drop us a line if you have extra convos.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
1. All items are vintage (pre-owned or deadstock/new old stock) with some evidence of use/storage conditions which we describe with great care.
All items are sold in "as it is" condition and all sales are final.
Please look very well at the object you are buying: colors, shape, condition and size.
Please ensure you are happy with the written and photographic description prior to purchase and ask for further information, if required.
If you are unhappy with your purchase we can work out to a solution, but in general, we DO NOT accept refunds.
We DO NOT accept refunds for wrong sizing. Please read the item description carefully.

IMPORTANT:

Due to the vintage nature of most goods we have for sale (most of them are 20+ years old), durability of the items is NOT guaranteed. Because of the materials and age, some items (especially shoes) get damaged due wear — especially sneakers.
We are not responsible for old items getting damaged due to wear — even if we mention that the items are wearable (because we consider the materials we see on them; example: leather, flexible rubber, etc).
But sometimes, we can be wrong, and this is the reason why YOU WILL WEAR EACH PAIR OF SHOES AT YOUR OWN RISK! We cannot be held responsible for further damages.
When we mention that certain shoes/sneakers are just for COLLECTING, this means that THE PAIR(S) ARE NOT WEARABLE.

Therefore, we cannot be forced to accept a return, unless the item arrives back to us in exactly the same condition, as sold.

2. We wrap our items very carefully to make sure they arrive in perfect condition for you to enjoy. However, even the most carefully wrapped item can be damaged if not handled with care by the shipping company - we cannot accept responsibility for damage during transit and recommend shipping with insurance, particularly for delicate items.

3. If you receive an item that has been damaged in transit, please contact us immediately and we will do our best to assist.

4. It is important to us that we offer the level of customer service that we ourselves would wish to receive and we will always look for a mutually agreeable solution to any problems that may arise.

5. Please write us prior to leave any kind of bad review/feedback.
Payment
We accept payments both with Paypal and Direct Checkout — multiple debit & credit cards are accepted.
To complete a transaction, simply follow the instructions on the screen during the purchase process.
Shipping
1. The purchased item(s) will ship within 1 working day after payment clearing.

2. We use recycled materials for packing, for reasons well known, free of charge.
It is our priority to pack all the items very carefully, in order to arrive to you safely.

3. Orders within Europe are shipped PRIORITY/AIRMAIL with out national postal service - Posta Romana (www.posta-romana.ro), while all the orders (up to 2kg weight) for the rest of the world are shipped EXPRESS with DHL Express (www.dhl.com). Packages/orders with a weight higher than 2kg will be shipped ECONOMY/PRIORITY with Posta Romana (www.posta-romana.ro).

4. Combined shipping can be arranged and is very unpredictable, please convo us for a custom listing and more precise quotes.

5. All shipments are provided with the tracking numbers so you can track your item and estimate the arrival time. Tracking number is not optional and it is provided, always.

6. We normally send all the items as gifts with €10 value, so you can avoid your own country import fees and taxes. If for some reasons any customs or duty fees may occur is the responsibility of the buyer and is not included in the price.

7. Please note transit time of shipment to the following continents for:
a) Standard Shipping — Posta Romana
— 2-4 working days within Romania
— 7-12 working days within European Union/Europe
— 15-30 working days to Asia, America, Australia and/or everywhere else

b) Express Shipping — DHL Express
— 2-6 days Worldwide
Additional policies and FAQs
If you need any further information and confirmation on the item due to specific needs, we encourage you to contact us prior to the purchase.

All items are stored in a non-smoking, pet-free environment — even if we do have a happiness manager labradoodle dog.

We are more than happy to assist you if you need more information or questions regarding the items you are interested in.

If you'd like to reserve a particular item, just drop us a line. We're happy to hold pieces for up to 3 days, after which they will be returned to the shop for sale.

If you are looking for a particular item in Europe, we are willing to assist you in finding it. Just drop us a line, please.

More information

Last updated on Jan 20, 2018
Frequently asked questions
Sizing details

Each of the unique items we're selling come with a detailed sizing description.
Please look for it in the auction description.

Gift wrapping and packaging

We use recycled materials for packing, for reasons well known, free of charge.
It is our priority to pack all the items very carefully, in order to arrive to you safely.

We can wrap beautiful gifts for free, just let us know if you need it. :)