Announcement
Hello! My name is Claudia and I'm a professional Wedding and Lifestyle Photographer based in Portugal. As I lived for over 10 years in Lisbon and now I live in between the beach and the woods, my work on this shop reflects both charming details of Lisbon, as well as other travels, nature details, such as flowers and coastal landscapes.
My work has been featured/sold in wonderful stores, blogs and magazines such as:
* Nordstrom
* Urban Outfitters
* Decor8
* Gathering Spriggs
* Spoonful Magazine
* Flow Magazine
* Destinations Magazine
* Flydoscope
Read the POLICIES for a good customer experience: https://www.etsy.com/shop/hellotwiggs/policy?ref=shopinfo_policies_leftnav
Feel free to go through my INSTAGRAM for more photos that can be made available per your request.
SHIPPING: Please take note that prints take 3 business days to be ready for shipping and are shipped from Lisbon or the US (depending on where you're located) in the fastest service available for your country, at affordable rates, therefore maintaining the promise of free shipping for the client.
Orders will be printed out of carefully chosen labs located in Europe and US. Prints may take up to 4 weeks to arrive outside of Europe/US, mainly due to COVID-19 different border rules. Please be aware that I'm not responsible for eventual delays by Customs in your country. Also be aware that larger sizes and canvas may take longer to be printed. Email me if you have any doubts!
INSTAGRAM * http://www.instagram.com/aplacefortwiggs
PINTEREST * http://www.pinterest.com/hellotwiggs
Thank you so much for being here!
Hello Twiggs
All rights reserved - Hello Twiggs
2010 - 2021
Items
All Items
Reviews
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Mardi Clay-Mutz on Feb 4, 2023
5 out of 5 starsHigh quality print and very fast shipping. Will definitely be getting more prints from them in the future.
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Natasha on Mar 23, 2023
5 out of 5 starsMy print arrived super quickly and is exactly what I ordered. Currently getting it framed and cannot wait to have it hanging in my apartment!
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Laura on Mar 18, 2023
5 out of 5 starsSuch a lovely print! We love what it adds to our gallery wall.
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Emily on Feb 20, 2023
5 out of 5 starsI LOVE THIS!! Beautiful, realistic, dark and moody. Thank you
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About HelloTwiggs
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Hello! This is me, behind the camera as per usual, but this time you can actually see me! -
This is Kobe, my assistant since I became a freelance photographer back in 2011! He’s the reason for my daily walks! -
Living by the water is crucial to me and definitely one of my main sources of inspiration! -
Traveling and framing pictures from those travels are one of my favorite ways to be surrounded by beautiful memories. -
Gothenburg was the place I explored back in November 2019 and I miss traveling so so much! Can’t wait to hop on a plane!
The Charming Light
Shop members
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Claudia Casal
Owner
Hello! My name is Claudia, also known as Twiggs, and I'm a photographer based in Lisbon, Portugal! I work mainly as a wedding/lifestyle photographer, but keep shooting a lot beyond these assignments, and most of my fine art prints are born that way.
Production partners
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Professional Photography Printing Lab - Europe
Portugal
In the entire process they are responsible for one task, but a very important task - printing. They represent decades of dedication to photography, hence my trust on them since the beginning and it's been 10 years.
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Professional Photography Print Lab - USA
Minneapolis, MN
This professional photography print lab was carefully chosen due to its high-standards of excellence and quality. Due to the fact that I'm located in Europe and most of my customers are in the US, I chose a partner to print/ship those orders. This way I ensure that your order arrives faster.
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Professional Photography Printing Lab - AU
Brisbane, QLD
This professional photography print lab was carefully chosen due to its high-standards of excellence and quality. Due to the fact that I'm located in Europe and part of my customers come from Australia, I chose a partner to print/ship those orders. This way I ensure that your order arrives faster.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
WHERE DO YOU SHIP FROM?
I'm located in Portugal, but to make things easier for you, avoid surprise Custom fees and more environmentally conscious (with much less CO2 emissions) I have partnered with several professional photography labs across the globe:
- United Stated
- Canada
- United Kingdom
- Portugal
- Australia
So depending on where you're located, I will ship from the closest lab I have partnered with.
CAN I RETURN OR EXCHANGE ALL PHOTOGRAPHY PRINTS?
You can return or exchange photography prints, except prints of any size larger than 16x20". This is because larger prints traveling across countries often arrive damaged and that would mean that you would not be able to get a proper refund and I would not have any use for the damaged print.
HOW DO I PROCEED TO RETURN OR EXCHANGE MY ORDER?
Though I accept returns and exchanges, please consider that I'm located in Portugal, and I have partnered with professional photography labs in the US, Canada, UK and Australia. These labs are not able to receive your prints again, nor storage them for me.
This means that whenever a return/exchange takes place, the customer needs to ship the order to my office in Portugal. The customer is also responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
WHAT IF MY ORDER ARRIVES DAMAGED?
In that case, please contact me via Etsy message to inform me of the damage, preferably with photos that will showcase the damage. Returns/refunds are not accepted for damaged items, however, I will send a replacement order free of charge.
I'M THINKING ABOUT PURCHASING A DIGITAL FILES. WHAT SIZES ARE AVAILABLE?
After your purchase you will receive a pdf document with instant access to your print in the following size ratios, as well as detailed information on printing the files:
Ratio 2:3 suited for printing:
Inches: 4x6 | 6x9 | 8x12 | 10x15 | 12x18 | 16x24 | 20x30 | 24x36
Ratio 3:4 suited for printing:
Inches: 6x8 | 9x12 | 12x16 | 15x20 | 18x24 | 24x32
Ratio 4:5 suited for printing:
Inches: 4x5 | 8x10 | 12x15 | 16x20 | 20x25 | 24x30
ISO (International Standard Size) suited for printing:
A5 | A4 | A3 | A2 | A1
11x14 suited for printing:
Inches: 11x14