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Shop policies

Last updated on February 7, 2011
Welcome! Here at Hello Victory I offer unique vintage items that represent great style and functionality. The shop offers everything from danish mid-century designs to kitchy quirky finds. I am constantly on the hunt to provide you with a great selection of vintage finds, so please be sure to check back for weekly updates.

Hello Victory is also a firm believer in keeping our planet healthy. By purchasing vintage and restored items you are re-using valuable resources and promoting a healthy way of living in style without increasing product waste and energy. Hello Victory will also do its best to provide recycled packaging, and promote sustainablity in any way I can.

My banner and avatar were designed by Paul Connolly at:

Have fun shopping!

Accepted payment methods

Returns and exchanges
All household decor sales are final unless certain circumstances occur. Clothing can be returned within 10 days of purchase. Buyer pays return shipping. Please read each description carefully. I put a lot of time into taking pictures and writing accurate descriptions. All my items are vintage, therefore, not new. I try my best to point out items with wear. There is nothing in my shop that I would not proudly display in my own home.

**Please contact me if your item shows up damaged or if you are unhappy. I do not want you to be unsatisfied with any purchases, and I will do my best to make your experience a good one.
Hello Victory accept Paypal only. You do not need a paypal account for this, you can simply choose to use your credit card. Just follow the steps after you click "pay with paypal".

Here's a link that Etsy made to help those unfamiliar with paying by paypal. Just copy and paste it to your browser window: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Items will not be shipped until payment is made. Please pay the same day as purchase. If you have not paid within 24 hours, I will contact you.
Orders will be shipped between 2-3 days.

Most items are shipped USPS priority mail.

For larger or heavy items I usually ship parcel post. This can take 5-14 days. It usually takes only a week, but in rare cases I have sent things parcel that have taken 14 days. If you need something sooner, please contact me and I can express or priority ship it.

I DO ship international. Please contact me for international rates. I will refund you for shipping overcharges. International buyers are responsible for all charges and fees in regards to customs. Please do not ask me to mark it as a "gift".

Domestic rates will be listed on each item. I will glady combine shipping on items.

Insurance IS available only upon REQUEST. I recommend insurance on large items, international orders, or items that are easily breakable such as porcelain.

All items will be packaged with care, and come with a little thank you note. If you are sending something as a gift please let me know and I can make a little card for them.

I will try my best to use recycled boxes, bio-degradable packing peanuts, recycled peanuts, and other materials that promote sustainability. I hope you choose to re-use the packaging or recycle them once they're yours =)

****If you live in the state of MN, you will be charged an additional 7.5% sales tax.
Additional policies and FAQs
Please contact me with any questions you may have. I will do my best to respond as quickly as I can.

If you live in Duluth or surrounding area let me know and I can work out a pick-up/drop-off place.