hendersweet

wear your story

Bloomington, Indiana

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    FREE SHIPPING (within the US) ON ALL ORDERS! Current turnaround time for custom orders: 8-10 days + shipping time. Thanks for visiting! All communication about orders is done through etsy messages, so if you have any questions, just click "contact" under my photo above.
See http://www.facebook.com/Hendersweet for sales and promotions.
On instagram: @hendersweetjewelry

Announcement

Last updated on May 15, 2021

FREE SHIPPING (within the US) ON ALL ORDERS! Current turnaround time for custom orders: 8-10 days + shipping time. Thanks for visiting! All communication about orders is done through etsy messages, so if you have any questions, just click "contact" under my photo above.
See http://www.facebook.com/Hendersweet for sales and promotions.
On instagram: @hendersweetjewelry

Items

 
Amy

Contact shop owner

Amy

Reviews

Average item review
5 out of 5 stars
(3456)
See reviews that mention:
Quality 236 Shipping 465 Customer service 280

About hendersweet

Sales 16,552
On Etsy since 2011

changing purposes

Hi there. I'm Amy. Let me tell you how this all started...

In order to make a little extra, hendersweet started with old books and repurposed vintage jewelry (www.hendersweetvintage.etsy.com). Soon, I was seeing a little success and began creating new jewelry--inspired from styles that I personally loved and my childhood memories.

In 2011, my husband and I decided to expand our family through adoption. With the looming costs, hendersweet's purpose changed. I began saving all my earnings for our adoption. Through etsy, I "met" many adoptive mamas, had conversations with other fundraising shops, and was inspired by the stories of others.

Joyfully, we brought our son home in September of 2012. Now, hendersweet still exists so that I can spend more time at home. I also give a portion of my proceeds as gifts to adoptive couples and charities close to my heart.

Shop members

  • Amy

    Creator, Owner

  • Kim

    Market Helper

Production partners

  • Underground Printing

    Bloomington, IN

    Printing

Shop policies

Last updated on April 29, 2021
T H A N K Y O U for browsing through my items! This shop was started in an effort to help fund our domestic adoption. Now that we have our son home, the shop is my full time job. We will also continue to support adoptive families and funds as well as charities local to southern Indiana. See my profile for a list of donations. Much Love! -Amy

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I offer refunds or exchanges on a case by case basis. If there is any issue, please contact me.

1. If you need to cancel an order, please message me within ONE DAY of ordering. Otherwise, I cannot refund.

2. Custom orders CANNOT be returned. Leather Bracelets cannot be resized.

3. Make sure that you provide and double-check your shipping address, as I do not refund due to buyer's error in providing his or her address.

4. If for some reason you are unhappy with your product, please message me via etsy message before leaving negative feedback! I will work to correct the issue.

5. Unless there is a seller error with the items, the original shipping costs will not be refunded. On returned items, buyer is responsible for return shipping costs.

6. I use tracking numbers on all domestic packages. If you wish to return an item for ANY reason, an inquiry must be made within 7 days of delivery. After 7 days, a refund will not be issued.

7. At this time, I only ship to the US and Canada. Please remember that custom charges may incur. If you have a request to ship to another country, please message me to discuss.
Payment
I currently accept PayPal, Credit Card, and eCheck. If you pay via eCheck, your order will not be mailed until payment has cleared. Please do not select "other" at checkout unless you have a prearranged payment.
Shipping
Every item is packaged in either a little gift bag or box, depending on the item and the availability of my packing supplies.

All items will be shipped using USPS (first class) and will be marked "mailed" within 7 days of ordering. For personalized items, please allow up to TEN days before the item is shipped. If you need your item sooner, please message me and we will adjust price if necessary. Please note: shipping cost does not reflect actual postage cost; it includes other fees such as shipping materials.

I do NOT provide shipping insurance. If you would like insurance, please notify me before checking out and I will add the additional cost onto your shipping price.

If an item says it is "delivered" via the tracking system, has not arrived, and you did not purchase insurance, I cannot replace.
Additional policies and FAQs
Visit us on facebook at www.facebook.com/hendersweet for promotions and coupon codes.

Please note: As of January 1, 2014, hendersweet will no longer include paper invoices in packages shipped in a effort to reduce paper usage. If you require a paper receipt, please send me a message. Otherwise, refer to the receipt sent via email with all etsy purchases.