hensfeathers

Henseathers Vintage Boutique is having a Holiday Sale

1099 Sales

hensfeathers

Henseathers Vintage Boutique is having a Holiday Sale

1099 Sales On Etsy since 2011

5 out of 5 stars
(327)
Shop owner

donna

Contact

hensfeathers is taking a short break

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Note from shop owner Happy Holidays... Hensfeathers Vintage is moving and taking a break for the holiday season. See you in the New Year!

Note from shop owner

Last updated on Dec 19, 2015

Happy Holidays... Hensfeathers Vintage is moving and taking a break for the holiday season. See you in the New Year!

donna

Contact shop owner

donna

Shop policies

Last updated on January 4, 2015
Thank you for discovering *Hensfeathers Vintage*.

These treasures have been plucked from obscurity.
Rescued from the unknown to start a new life with you.

Hensfeathers' impeccable taste and eclectic selection is only matched by impeccable customer service.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I gratefully accept both Paypal payments, as well as, Visa, Mastercard, American Express and Discover directly though ETSY.

Sorry, I DO NOT, accept checks or money orders, at this time.
Shipping
Shipping Policy:
*Purchased item(s) will be shipped within 1- 4 business days of Paypal or ETSY Direct payment (or money order) being received, unless otherwise stated. Business days do not include Saturdays, Sundays or USPS holidays. Please Note: Items purchased after 5:00 p.m. eastern time on Fridays will not be shipped until AT LEAST Monday (unless we have discussed this in advance).

*Shipping prices reflect both shipping and handling costs. All items will be shipped with the utmost care, while always striving to re-use and recycle shipping materials in the most creative and secure way possible.

*Hensfeathers most often uses USPS and usually ships the most economical (yet, reasonably quick) way. I use First Class for smaller items, Parcel Select or Priority Mail for larger items and Media Mail for books and magazines. How I choose to ship depends on the weight, size and distance the package is going. If you are in need of expedited shipping, please contact me and we may be able to arrange additional payment to ensure you get your item in time, depending on the day of week and the distance.

*All of my items are available for international shipping. I use First Class International Parcel (USPS) always. If the item you are interested in does not have an international shipping rate listed, it may be because it is a larger sized item. Please contact me and I will quote you an exact rate to your country for that item. Please be sure to know that international buyers are responsible for any and all duties and customs charges that may be incurred.

PLEASE NOTE: My ability to track the item sometimes exists only until it leaves the US, depending on the region. I am unable to give estimates on ship times to international locations, due to varying factors. Shipments to Europe and Australia, for example, can vary in time greatly, depending on customs and other factors, anywhere from 7 to 10 business days to over a month. Shipments to other continents, such as South America, can take longer.

*If you are an international customer, and would like expedited shipping, please contact me prior to purchase so I can give you the correct Shipping & Handling price quote.

*PLEASE NOTE: For all domestic shipments can be tracked directly through ETSY and the USPS.

*Please be sure to provide your accurate mailing address OR if the item is a gift, the receiver's address and a notation that it is a gift. If a different address is not specified, I will use the address currently associated with your Etsy account.

*I respond to all inquiries in a timely manner, usually within 24-48 hrs, unless it is a holiday.
Refunds and Exchanges
I have taken great measures to both describe and provide detailed photographs of these treasures, ensuring that your discerning and discriminating eye will be pleased with the vintage item's current condition. Please remember these items have been used, in some cases for many, many decades. Vintage and antique items are rarely perfect, but I have done my best in most cases to restore them lovingly, unless otherwise stated.

RETURNS on Clothing:

*hensfeathers vintage* DOES accept returns on vintage clothing, in the unfortunate event that an item does not fit.

However, to avoid the inconvenience on your end (and the need for you to pay both initial and return shipping fees) please check the measurements carefully and compare to a similar item that fits you well.

Feel free to ask any questions prior to purchasing, regarding the fit and condition.

If there is a fit issue upon receive a clothing item, PLEASE CONTACT ME PRIOR TO RETURNING THE ITEM (and within 5 business days of receiving the item). I will not accept returns without prior notification. Once we have communicated about the return, I require that the item be shipped out within the next 5 business days.

The item must be returned safely, in its original condition. If so, I will then refund the full amount of the item minus the shipping, once I receive it.

As mentioned, the customer will be required to pay for return shipping, including tracking, as well. Tracking will be required. If an item is lost on it's way back to me, you, as the customer are responsible, and a refund will not be issued until I receive it in it's original condition.

The refund (for the item only) will be issued by the means paid and only once I receive the item in its original condition. The amount of time that it takes for the refund to post to your account will be determined by the payment service you used (Etsy Direct Checkout or Paypal.)

All other RETURNS:

All other returns will be handled on a case-by-case basis. I typically will work with the customer to meet their needs and leave them feeling satisfied.

Please contact me within 5 business days prior to shipping the item back. Again, as stated above, I will not accept returns without prior notification. Once we have communicated about the return, I require that the item be shipped out within the next 5 business days.

The item must be returned safely, in its original condition. If so, I will then refund the full amount of the item minus the shipping, once I receive it. The purchaser will be required to pay for return shipping, including tracking, as well.

Tracking will be required. If an item is lost on it's way back to me, you, as the customer are responsible, and a refund will not be issued until I receive it in it's original condition.

The refund will be issued by the means paid and only once I receive the item in its original condition. The amount of time that it takes for the refund to post to your account will be determined by the payment service you used (Etsy Direct Checkout or Paypal.)

I welcome questions prior to purchase to ensure there is no confusion about an items appearance. If an unfortunate issue does arise once you have received your shipment, please contact me as soon as possible, so the situation can be remedied!
Additional policies and FAQs
Please do not hesitate to contact *hensfeathers vintage* for combined shipping rates or with any questions regarding my treasures, shipping and policies. In most cases, I have stated a rate if an item is purchased among other items, but if you are intending on purchasing multiple items and would like me to assess a precise shipping total, please contact me prior to making your purchase.

Looking for a specific item? I often have more items than I can possibly list at any given time. Convo or email me and I may have a hidden treasure you have been searching for!

Happy treasure hunting!