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herbansupply's Shop Announcement

We offer 100% USDA Certified Organic ingredients, earth-friendly containers for bath and beauty, and candle-making.

If you're looking for delicious handmade bath and beauty products, check out our other etsy store, http://herbanlifestyle.etsy.com!

herbansupply's Shop Policies

Welcome

Welcome to Herban Bath and Beauty Supply, where you will find earth-friendly packaging and supplies to make and package your own bath and beauty products. This is a source of bulk supplies from our own handmade bath and body product store - check it out at herbanlifestyle.com.

All products are natural, organic when possible, and ethically produced. Packaging is always recycled or recyclable/compostable, and we encourage you to care for the earth as you use them!

If you have questions or concerns, please feel free to convo me, or email me directly at info [!at] herbanlifestyle.com.

Payment

I gladly accept PayPal. Because I like to avoid having transactions hanging out in limbo, I would appreciate it if you complete the payment process within 24 hours of your purchase. If for some reason you are not able to, please let me know so that your order does not get cancelled inadvertently.

In the event you do need to cancel your order, let me know as soon as possible. If your order hasn’t shipped yet, I’ll simply cancel the PayPal transaction.

All Virginia residents must pay the 5% sales tax.

Shipping

I will ship your order as quickly as possible after receiving your payment, and will convo you to let you know when I will ship it. Your order should ship within 3-5 business days, usually within 1-2 business days. Actual delivery time will vary depending on your location.

Shipping is done via USPS with delivery confirmation. If you would like insurance or a different shipping service, please let me know this at the time you place your order. There is an additional charge for these services.

If you do not receive your package within 10 days of the confirmation email PayPal sends you, please contact me and I will track your package. If it appears to have disappeared, I will send you a new order or refund your money.

For international customers, I will invoice you via PayPal for the difference between my posted shipping rate and the lowest possible rate for shipping to you.

Because I am committed to Green practices, I use recycled shipping materials whenever possible.

Refunds and Exchanges

If you are unhappy with your purchase in any way, return the item for store credit at Herban Bath and Beauty Supply (sorry, but credit is valid for products only and can’t be applied toward shipping).

Last Updated February 21, 2011