Handknit, hand crafted, handmade & hand embroidered

Winter Springs, Florida

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Shop policies

Last updated on April 29, 2022

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Welcome to Her Hands, My Hands!

Do have a look--in my store you will find:

* A range of quality hand-crafted knit wear for adults, children, babies and, occasionally, pets. Many of these items are unique because I am still using vintage yarn from my late grandmother's stash.
* Handknit bookmarks and miscellaneous specialty items
* Hand embroidered table linens in a variety of colors, styles and combinations.
* Cross-stitched bookmarks and miscellaneous specialty items
* Handmade greeting cards, gift tags and other miscellaneous paper goods..

All items offered at Her Hands, My Hands are made in a smoke free but cat and dog friendly environment--while I make every effort to keep my yarn free of pet hair, if you have strong allergies, you may want to wash your new hand-knitted item before wearing it for the first time.

Accepted payment methods

Returns and exchanges
I want my customers to be happy with any and everything they purchase at Her Hands My Hands. Please double check the sizes in the item description before placing an order--many of my products are unique not just because they are handmade, but often knit with vintage yarn. Once I run out of a type of yarn, I cannot offer to make an item in a different size using the same yarn.

Refunds will be granted on a case-by-case basis, for items that arrive damaged. Buyer must notify Her Hands, My Hands of damage upon receipt* (please, attach photograph). After an agreement has been reached, the buyer must ship the item back to me within 4 business days. I will refund the payment upon receipt of the merchandise.

Please note that refunds only cover merchandise price, not shipping costs, nor Etsy and PayPal fees.

* I will not offer refunds if notified more than 10 days after shipping.
I accept PayPal or Money Order.

Items will be shipped the next business day once your payment has cleared.
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There is no shipping charge for a second item in the same order sent to the same address. In fact, since I ship my items via priority mail, I will be happy to ship the third, four or more items in the same order together free of charge, as long as I can fit them in a flat-rate box.

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Unless otherwise stated for an individual listings, items will be shipped after payment, via USPS Priority Mail, with confirmation receipt.

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Shipping costs apply only to the United States; if you live outside the US and are interested in any of my listings, please contact me through Etsy's conversations to see what can be arranged. ( http://www.etsy.com/conversations/new?with_id=8311313 )
Thank you!
Additional policies and FAQs
To clarify the matter of the tags I use in my items:

1) When I use the word "vintage" to describe either yarn or a button, I mean that it is, indeed, well over 20 years old, not simply that it has been discontinued or some such. In fact, a lot--if not most--of the yarn in my grandmother's stash is easily over 30 years old. I do not tag "vintage" anything that isn't, to my personal knowledge, less than 20 years old.

2) When I specify that an item is handmade, it means handmade by *me*--not mass produced somewhere else and shipped to me for re-sale.

3) In cases where I use already made items--such as my placemats and napkins sets--the handmade part is in the HAND embroidery. I have, in fact, embroidered them with my own two hands.

If you still have any doubt about any of the items in my store, please contact me via Etsy's conversations, and I'll be happy to answer any questions you have.

Thank you.