HeritageCostumes
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement Our team of incredible, highly skilled humans makes every effort to ship your order promptly in 1 to 2 business days. However, items purchased during high volume times may ship later (2 to 3 business days.)
Announcement
Our team of incredible, highly skilled humans makes every effort to ship your order promptly in 1 to 2 business days. However, items purchased during high volume times may ship later (2 to 3 business days.)
Items
All Items
Reviews
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Helene on Jan 27, 2022
5 out of 5 starsThick material, soft to the touch. Good quality for the price. Item arrived very quickly.
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Kane on Jan 27, 2022
4 out of 5 starsitem wasn't exactly what the first photo showed but the concept was still what I needed! the rest of the photos still showed the actual product. The quality of the fabric and stitching is solid so I'm still happy with it 👌👌
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THERESA CORNELL on Jan 26, 2022
5 out of 5 starsWonderful cloak for the price especially and extremely quick shipping considering it was the holiday season.
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Elgin on Jan 22, 2022
5 out of 5 starsReally nice texture, great fit. Can't wait to wear these out in full costume.
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Roxy on Jan 28, 2022
5 out of 5 starslovely shirt, good fit and great customer service and shipping
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Kimmie on Jan 27, 2022
4 out of 5 starsnice shirt, shipped fast. fit is still on the small side. ordered a 4x (normally wear a 2x shirt)
About HeritageCostumes
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept exchanges and cancellations
I don't accept returns
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
1.) Cancellations are accepted within 24 hours of the order being placed as long as the order has not shipped.
2.) Once shipped, orders become subject to our exchange-only policy.
3.) The buyer has three days to notify us of exchanging from the day they receive their items. The buyer must place an order for the new item and then return the exchange to us at their expense. The buyer then has seven (7) days for us to receive the item in New and Unused Condition; once we receive it, as long as there are no pet hairs, faint odors, smells of perfume, body odor, or dirt marks. IF THERE IS ANY TRACE OF DANDER, INCLUDING PET DANDER, YOUR ITEMS WILL NOT BE EXCHANGED OR RETURNED FOR STORE CREDIT.
Payment
Shipping
1.) Once an item has shipped (delivered to the carrier) and a tracking # provided, it is no longer under our control. We cannot make any changes or delivery upgrades.
2.) Once an item has shipped, if there are any service delays, please contact:
USPS - https://tools.usps.com/go/TrackConfirmAction_input
Or call your local Post Office and ask for the local carrier supervisor. Provide them with your tracking # to see if they can locate your package.
UPS - https://www.ups.com/us/en/services/tracking/information.page?WT.mc_id=VAN700490
3.) Please note we are not responsible for costs, or delays in shipping due to the wrong address being provided.
4.) Please make sure your address is correct before placing your order. We will not offer any cancellation or refund once an order has shipped due to the wrong address being provided, with no exceptions.
5.) If a shipping upgrade is needed or if you need your items sooner than the estimated arrival date, please let us know before your order is processed and a shipping label created. We will be able to upgrade shipping before your order has been processed and shipped.
6.) If an item is delivered late due to severe weather, natural disasters, and other conditions beyond the carriers' control, we can not refund your order. Please check your area if there are service interruptions before placing an order. Due to Covid 19 and carrier staffing, shipping delays can occur. Service Alerts are posted on the carrier's website.