Due to the very personal nature of handbags and where they might have been before a return, for the protection of other customers, we regret that we can no longer except returns.

Payment
I accept PayPal (easiest & preferred), credit cards & e-checks through PayPal or your personal check or postal money order and RME.
Paying by PayPal or e-checks/credit cards through PayPal. Receipt of your payment is due within 72 hours of purchase.
~ Paying by personal check or postal money order ~ Receipt of your payment is due within 10 days of purchase.
~ If I have not received your payment or had response within 48 hours from my attempts to contact you after the sale, the sale will be voided & I will re-list the item.

We are alway delighted to combine shipping for multiple purchases both here and in our SurrenderDorothy shop!
We're changing our Shipping Procedures
Due to problems with machines and pickups a the house we've decided to only deal with real live humans when mailing our packages. This means I will be shipping out orders twice a week. If your item is a gift or there are special circumstances, just contact me and we will make special arrangements.

Canadian Buyers:
I will continue to offer shipping to Canada, as their postage ships by truck, and has stayed fairly reasonable. However due to the drop of the American Dollar, there has been an huge increase in packages coming through Canadian customs. Please be prepared to wait up to 30 days for your package to arrive although most of the time it still takes about 5 days to arrive.

International Buyers:
SurrenderDorothy will happily ship overseas. If you are interested in an item please send me a conversation with your postal/zip code. I need to box and weigh your items at the P.O. to get a shipping quote and will get back to you. It could take a day or two so please be understanding. Some heavy items may cost more to ship then the actual item itself, so be prepared for a shock! I won't pressure you to buy an item that has outrageous shipping costs. I just want you to be prepared.

Where is my package?
If you think you should have received your purchase by now, please contact me first. Most likely it's waiting at your post office. May times postmen do not leave notices and if you do not pick up your package at the P.O. within 30 days it will be returned to me.
I'll be happy to contact your post office for you, and track it via a tracking number.