Announcement **USPS has recently changed shipping methods for mailing tubes. We used to be able to ship first class but now are only able to ship Priority 2-day which is an almost $4 increase in price!! I apologize for the shipping cost but the good news is you will receive your package a little quicker once it leaves our hands!!
**USPS has recently changed shipping methods for mailing tubes. We used to be able to ship first class but now are only able to ship Priority 2-day which is an almost $4 increase in price!! I apologize for the shipping cost but the good news is you will receive your package a little quicker once it leaves our hands!!
Heather Goodwin on Oct 6, 2016
This tree is PERFECT!!! So excited to use it on our big day!
Rachel Greshler on Sep 15, 2016
Even though their site says tree that fits 160-220 guests I told the artists that I only needed a tree for around 140. They adjusted the sizing of the tree and branches and even shaved off some of the price. Talk about custom made! I was very pleased. I can't wait to use it on my big day for my fall theme wedding. I highly recommend.
Accepted payment methods
- Accepts Etsy gift cards
HersandMineDesigns is happy to ship anywhere in the world! Our thumbprint pictures are shipped within a month of receiving payment (usually sooner). We ship from the United States so most international orders take about three weeks to get to the doorstep. Please account for this when you make your purchase.
We ship via USPS and pay for tracking on each of our packages to ensure it gets to the address you provided. We are not responsible for any wrong mailing information you may provide. We are also not responsible for any lost, stolen, or ruined packages. Once your item leaves our hands, it becomes the responsibility of the post office. We know how awful it is to not receive something you pay for or to receive it damaged, but when we mail it out it is in perfect condition and anything that happens after that is beyond our control.
Refunds and Exchanges
Please make sure the information you provide is correct. Read it, re-read it, and re-read it again before submitting your order. Make sure you put the correct spelling of the names and the correct date. If you provide incorrect information, we can redraw the item for you at a 10% discount. If you provide the correct info and we make the mistake, we will redraw your item at no extra charge.
Additional policies and FAQs
We do not provide "proofs" for you to view before mailing your item out. We listen to and follow every request you make and then use our creativity to make it come to life. We hope you will trust our talent and enjoy the piece of art we have created for your special day!