Close

Shop Owner

Central Coast, California, United States

Have a question?

Contact Shop Owner

hidesign's Shop Announcement

GENUINE GEMSTONE JEWELRY, GIFTS <{{{><
We Bring You Affordable Genuine Gemstone Jewelry. Celebrating Nature's Gift of Genuine Gems. Fashion Necklaces, Classics, Cultured Pearls- freshwater and saltwater Akoya pearls. Charm Bracelets, Charms, Lasting meaningful gifts for you or someone you love. Custom Orders. We make Awareness Jewels-Cancer and other Awareness Bracelets in genuine gemstones- Show Support for your special cause. Facet grade, versatile pieces and Vintage Fresh Flowers Collection, Crystal Enamel pieces, whimsical watches, mixed metals, Our designs are on trend yet always wearable. Casual Genuine, upscale. New items, supplies,specials, kits !

hidesign's Shop Policies

Welcome

Thank you for stopping in. Welcome to HI Design~ Celebrating nature's gift of genuine gemstones. We are diligent to provide as detailed a description as possible with accurate photos of each item. Please send us any questions via etsy convo.

Payment

PayPal only.

Shipping

You receive reduced shipping. That is, the shipping you pay is thirty percent or more below our actual shipping cost. We want to provide not only excellent jewelry items but also excellent service. To ensure that your order is received , please contact us with any questions prior to purchase. Upon receiving your order, we ship next business day via USPS Priority mail, or other carrier, insured with tracking. Generally, once your package is in route you can expect it in about two days. Allow up to 14 days per custom item.

Refunds and Exchanges

Upon payment, we are happy to customize, re-size whenever possible, at your request. Hand strung items are guaranteed against breakage of stringing material for a period of one year from date of purchase. We use only jeweler's grade stringing materials and wires. Be advised that item appearance may vary due to computer monitor. To Return: email service [!at] hisaac.com for return authorization code. Returns must be insured, shipped with tracking at buyers expense. Replacement parts are not available on most items as they are one of a kind. If an item is repairable we will make every effort to assist you. We do our utmost to ensure customer satisfaction as a seller that you can trust. For regular priced items, earrings excluded, if buyer is not happy for any reason, unused, unworn item may be returned if the following conditions are met: Buyer must contact us upon receipt of item, state reason for return and obtain return authorization number. Buyer is responsible for shipping item; Return must be unused, not worn in original package with receipt; shipped at buyers expense via insured carrier with tracking and must be shipped within 72 hours of return authorization. No returns accepted on sale items, earrings, vintage, jewelry making supplies, or kits. Watch Battery: If your HI Design watch battery stops within one year of purchase, replacement is free. Shipping and Handling fee is $3.00. Return your HI Design watch for battery replacement at anytime. Watch batteries are replaced for $7.00 plus Shipping and Handling. We use the utmost diligence in material selection for HI Desgin Jewelry, and follow AGTA ethics and guidelines as to professional jeweler standards and practices. Except for fine jewelry that includes gemological laboratory certification, there is no guarantee on gemstone mineral content or warranty expressed or implied on any component parts such as clasps.
Safety: Use caution around children and animals. Choking Hazard.

Additional Policies and FAQs

Please feel free to contact us via the etsy convo system or e-mail us with any questions.

Last Updated February 1, 2012