Hilary Kay

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Shop policies

Last updated on January 28, 2013
Welcome to *Handmade by Hilary*

You are always welcome to contact me with any concerns about your order. I will answer you as quickly as possible.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are unhappy with your purchase, you can return it for a refund or replacement. I want you to enjoy the items you purchase from my shop. *PLEASE give me a chance to work out the problem before you leave negative or neutral feedback.*
I expect payment at time of purchase. If you are unable to pay for any reason just let me know and I will cancel the sale.
I ship first-class. If you wish to purchase insurance, let me know. I will not be held responsible for packages lost or damaged by the post office. If you live in the US and have not received your item within a week, please let me know. I am willing to ship internationally, so just send me a convo if you would like to arrange that.