HillCountrySilver

♥Sterling Silver Jewelry & Unique Charm Holders♥

Auburn, California 5091 Sales On Etsy since 2009

5 out of 5 stars (1678)

HillCountrySilver

♥Sterling Silver Jewelry & Unique Charm Holders♥

Auburn, California | 5091 Sales

All Items

Cindy Preis

Contact shop owner

Cindy Preis

Announcement    Welcome to Hill Country Silver! I have a great selection of sterling silver charm holders that are made to order and some one-of-a kind styles that are ready to ship. Thanks for checking out my little slice of handmade, high-quality mostly sterling jewelry and Personalized items for mothers and grandmothers, sisters and friends, along with very cool and unique jewelry and a medical ID line in sterling and copper. I love wire wrapping the most, but it is time consuming and difficult for me to price.
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Most of my items require about 1 week to create. I try really hard to ship more quickly, but my day job schedule (plus really hot or cold weather!) has some periods where it is not possible, thus the 2 week guarantee. Need something ASAP? I have lots of handmade gifts, including unique one of a kind charm holders from the heart READY TO SHIP and many that can be made to order if you plan ahead. Search "RTS" in my shop if you are in a rush for a last minute gift and request Priority Mail, which I prioritize and bump to the top of my daily To Do list.
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NEW!!! Free shipping on orders over $35!!! That is usually two charm holders. One for you, one for a friend! If you order more than 1 item within a week and I have not shipped, I will bundle them into the same package to save shipping costs on my end and to keep prices down on your end.

Thanks for shopping HillCountrySilver.etsy.com ! You can also find me on Facebook. My page is https://m.facebook.com/pages/HillCountrySilver/141176119262589?id=141176119262589. Stop by and see what new things I'm working on, and what inspires me! You will also find a coupon code for 10% off if you dig around!
=)Cindy

Announcement

Last updated on Aug 23, 2019

Welcome to Hill Country Silver! I have a great selection of sterling silver charm holders that are made to order and some one-of-a kind styles that are ready to ship. Thanks for checking out my little slice of handmade, high-quality mostly sterling jewelry and Personalized items for mothers and grandmothers, sisters and friends, along with very cool and unique jewelry and a medical ID line in sterling and copper. I love wire wrapping the most, but it is time consuming and difficult for me to price.
¨¨¨¨¨°º♥º°¨¨¨¨¨
Most of my items require about 1 week to create. I try really hard to ship more quickly, but my day job schedule (plus really hot or cold weather!) has some periods where it is not possible, thus the 2 week guarantee. Need something ASAP? I have lots of handmade gifts, including unique one of a kind charm holders from the heart READY TO SHIP and many that can be made to order if you plan ahead. Search "RTS" in my shop if you are in a rush for a last minute gift and request Priority Mail, which I prioritize and bump to the top of my daily To Do list.
¨¨¨¨¨°º♥º°¨¨¨¨¨
NEW!!! Free shipping on orders over $35!!! That is usually two charm holders. One for you, one for a friend! If you order more than 1 item within a week and I have not shipped, I will bundle them into the same package to save shipping costs on my end and to keep prices down on your end.

Thanks for shopping HillCountrySilver.etsy.com ! You can also find me on Facebook. My page is https://m.facebook.com/pages/HillCountrySilver/141176119262589?id=141176119262589. Stop by and see what new things I'm working on, and what inspires me! You will also find a coupon code for 10% off if you dig around!
=)Cindy

Reviews

Average item review
5 out of 5 stars
(1678)
See reviews that mention:
quality 145 shipping 225 customer service 259

About

Unique Handmade Sterling Silver Jewelery

Inspired by a bead lanyard at work, I thought the kids might enjoy beading, so I bought them some basic beads and tools for Christmas in 2006.

They got bored after two days, but I was addicted from the first minute! It got so intense over the next month that my mess was spilling into several rooms. My husband cleaned out a small shed on the back of our property with a little a/c unit in it and kicked me and my growing disaster out of the house. I had never been so happy! It was awesome to have all this space to myself! As my collection of beads and skills grew, I moved on to torching, incorporating more and more silver into my work, and discovered wire-wrapping and artisan lampwork (which I hope to someday add to my list of skills).
My California studio is a section of my non-insulated barn in which I spend countless hours every month with the dogs and horses just feeling creative and enjoying the freedom I find there.

I sold lots of items through my work (RNs like jewelry it turns out!), and then realized that MAYBE I could actually support my hobby when I discovered Etsy in 2009. I did not hesitate to open a shop, and proudly posted my first (horrible) photos of my work. I got a sale the first week and had about 40 that first year. My photography skills improved, I found some wonderful regular customers who encouraged me to work outside of my comfort zone, and my jewelry skills also improved and continue to evolve to this day.

My shop gets busier and busier every year, so I have to close up every once in a while, take some deep breaths, dip my feet in the ocean, and psych myself up for whatever comes next.

I now also work part-time at my day job, and my jewelry income contributes not only to feed my silver addiction, but also to the household budget as long as I spend every spare minute hammering and wrapping. And promoting. And taking care of little things I omitted in my dreams of entrepreneurial creativity like taxes, obtaining shipping and packaging supplies. And replying to LOTS of inquiries. It has been a wild ride, getting wilder, and I never want to get off!

I love Etsy and the personal connections I have made here. The teams are supportive and helpful (I never would have heard of SEO if not for the Etsy Success Team!) and inspiring (especially the Wire Goddess Team!).

Please contact me if you are looking for a particular stone or item and I'll do my best to make your vision a reality.

Thanks for wondering about me! I read EVERY single bit of feedback I receive, cherish those quick notes and photos when a customer loves that little box in the mail, and enjoy peeking at your profiles, too! Happy shopping!
=) Cindy

Around the web

Shop members

  • Cindy

    Customer Service, Maker, Designer, Curator, Photographer, Manager, Mother Of Four

    When I'm not working as anICU RN, taking care of kids, or gardening, I'm hammering or playing with fire. I take beach or crystal hunting vacations as well...and I am spending more and more time traveling now that the kids are more self-sufficient.

  • Shane

    Box Maker Extraordinaire

    My son helps with packaging and getting my jewelry boxes ready before I need them. But he is 15, so I sort of have to make it worth his while!

  • Roger

    Shipper, Cheer Leader, Travel Companion

    My husband makes all the daily trips (sometimes twice daily) to the mailbox and post office so I can focus on making jewelry! He also helps with packaging when I get busy.

  • My kids: Connor, Shayla, Shane, and Drake

    Support System

    These great kids help whenever they are asked, and do a great job cheering me on when things get busy! Love them all.

  • Shayla

    Creator

    Shayla makes the game themed pendants and is an extremely creative soul. She also keeps me company in our shared studio.

  • RIP Flint

    Love And Support Expert

    Our old border collie kept me company in my remote studio. He has gotten hard of hearing so my hammering doesn't bother him like it used to. Sadly, he now only keeps me company in spirit and is chasing frisbees in the great Beyond.

  • Zora

    Creativity Companion

    So sad from the loss of our beloved Flint, we added a new family member. She is still bewildered by the hammering, but makes me smile constantly.

Shop policies

Last updated on March 20, 2019
This page is an attempt to condense my wordy-and-wordier home page: Read it ALL before you buy, and pay particular attention to the sections you are interested in...shipping, custom orders, refunds, etc. If you have a question, please just send me a convo! I check those way more often than is healthy.

***Quick notes:***
♥I have HUGE hands
Seriously-I can palm a basketball. Keep this in mind when looking at my jewelry displayed in my hands! My feet are huge, too, but no photos of them =) Too confusing!

♥PROMOs:
Occasionally offered to reward my wonderful and growing base of return customers and incentives for new buyers! These will be listed on my main page.

♥I'm very convo-friendly!
Just drop me a line and before you know it, we'll be having an iced tea on the back porch (on the phone)! Do it now: http://www.etsy.com/convo_new.php?to_username=HillCountrySilver . If you convo me from the item you're inquiring about's page, I'll have a record and a visual, though...

♥Social Media: I have a neglected FB page called HillCountrySilver. I can't even find it half the time! Darn FB upgrades!
I also love Pinterest and post new items there if I really love them. HillCoSilver is my avatar there. Warning: I also post some inappropriate content if it makes me laugh.

♥ My other shops:
HillCountryIDeology.etsy.com is closed and I do not intend to reopen it. Not enough time to address all the inquiries and still make stuff, which is much more fun! I also have an Artfire.com shop with the same name. When I close this shop, I generally keep my much slower and less - stocked Artfire shop open.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Buying jewelry is very personal. I want you to be happy with your new purchase. If you are dissatisfied for any reason, I will make it right.

I will customize my bracelets, rings, etc to your requirements.

Please check out my SOLD items for examples of custom creations and REVIEWS for Feedback on these items =). Below you will find specific issues and see how I address them, even if I haven't had to...yet!

SHIPPING ISSUES:
I cannot control the post office, nor do I wish to! But OCCASIONALLY something goes awry and packages do not arrive on time, at all, or arrive 3 weeks later totally mangled. I love the tracking feature and I use it! Just check your invoice and you will find it there. Insurance is available. If you still have not received your order thirty days AFTER SHIPPING, I will follow up with the post office. They will not even talk to me until 30 days have gone by! Please make sure your Etsy address is entered correctly. Your order may be delayed for clarification if I go to print a shipping label and the address is rejected.

International shipping charges just increased (TRIPLED OVERNIGHT!) so I've had to change my shipping charges. I lost a lot of money that first month! I ship a lot of international orders, and generally go to the post office only once a week. This will either speed up or slightly delay the shipping date, as I try to plan on bulk shipping to save gas.

JEWELRY ISSUES:
Wear and Tear.
Medical IDs are items that generally get a lot of wear and tear, as they are often worn 24/7. Bracelets, in particular, have to withstand a lot of abuse. Stamping, especially if done on the inside of a bracelet, will eventually wear off. I will send a kit with all bracelet purchases that will help you refresh text until it gets too worn to repair. Personal hygiene, body pH, sweat, etc may affect wear and finish of your fine jewelry item, particularly copper. I cannot control this, and cannot be responsible if my pure copper ID plate turns your wrist green. (I have heard of that, even experienced it in the past, but have not yet had a complaint about my jewelry...but I'm sure I will eventually!) or if copper turns silvery when you wear it (which it does on me...hmm? maybe I handle so much silver that my sweat silverplates copper? Weird but true story.)

Bracelets and Toggle Clasps.
I love toggle clasps! I have a huge selection and do not hesitate to use them for my own jewelry. But I cannot guarantee that they will not fall off or fail unless I have YOUR EXACT WRIST CIRCUMFERENCE! I will ask for this, usually several times during the course of working out the details for your personalized, OOAK bracelet, and often the closest I get is the length of your favorite bracelet. This does not work, as the size of stones, chain, clasp length, etc affect the inner diameter of the bracelet. I repeat: I NEED THE EXACT measurement to guarantee your bracelet. I made this mistake once. The bracelet, a gift for someone with "large" wrists, fell off within an hour and was never seen again. Turns out that the wrists were not too big, just that the recipient of this awesome gift was well-nourished. I replaced the bracelet at my own expense (ouch$$$), and changed my policy.

I have lots of lobster and trigger clasps as well, and my handmade hook clasps are equally if not more awesome!

WHAT IF YOU HATE IT?
Fortunately, this has never been an issue! (Okay, a couple of times) If you hate it, return it and I will issue a prompt refund unless it is customized. If customized and I can reuse it, no problem! If not, perhaps you can keep the "Plate" and I can refund the rest at my discretion. Again, I am not perfect. And I hand stamp everything myself. So it likely will not be perfect, either.

WRONG SIZE:
Please provide the information requested with your order and this should not be a problem. If no size is requested, I will send 7.5" bracelets (see above note) and 18" chains on the Mommy Necklaces. If you do not provide the size and you do not like it, you can return it and pay shipping both ways (an extra $3.10 will be billed to you on my end), and I will adjust the length. No Problem! Note that the size of stones and beads will alter the "inner diameter" of a bracelet, so a 7.5" bracelet with 1-inch beads may not fit an average wrist even though a simple chain bracelet of the same length will. I have a special mandrel I use to assure a custom fit if you give me your EXACT wrist circumference and how you like the bracelet to fit (snug, loose, standard "in-between"). This is critical for a custom fit.

STAMPED WRONG (or wrong birthstone):
The first thing I do is check our convos and your notes to seller at checkout. If you made a typo on your child's name (yes, it happens more frequently than you might expect), I will gladly make you a new tag at your expense for the current going rate plus shipping. If I screw up (yes, I do that occasionally as well!), I will make you a new tag promptly and ship at my expense. I apologize in advance, as it happens occasionally (well, twice so far). Please return the tag only (in the case of mommy necklaces) or the entire item (in the case of bracelets) in a BOX* or it will get crushed! so that I can fix it and return it to you.
*If returning a broken chain or a single tag, it can be returned in a sandwich bag inside a regular envelope.


Mommy Necklaces.
Yes the chains are petite. That is one way I actually make any money at all selling jewelry! Upgrades are available at prices lower than stated on my shop listings. Etsy will not let me list "upgrades" without making the price the same to non-customers, but I figure you have already paid for the small chain, so you should get a better deal. Please contact/convo me if you would like a different chain. I have dozens of styles available and only a few listed.

Additional stamped name tags are available without the chain ONLY IF YOU HAVE ALREADY PURCHASED a necklace from me! People keep having babies (I have four kids, I know how it happens!), so I keep making jewelry. I do not list individual plates because my markup is too low to justify. But I am happy to make them for my valued and valuable existing customers.

Jump Rings on Bracelets and Necklaces.
Should you wish to remove a link on a bracelet, add a name tag to a mommy necklace, exchange the birthstone, etc, care should be taken to not distort the jump rings. Please contact me and I will send instructions on how this is best accomplished. I use mostly 16-gauge, heavy rings, so they are unlikely to distort or come apart without a pair of pliers or two involved!


Thanks so much for checking before you buy! I truly appreciate it!
♥Cindy
Payment
I currently accept PayPal, Credit Cards, money orders, and personal checks. If you pay via credit card, it takes a full business day for me to receive payment. PayPal is immediate.
If you order something and do not pay for it at checkout, your purchase will be reserved for a week, and re-listed if payment is not received (unless we have made prior arrangements), maybe sooner if I don't get any replies to emails and/or convos.

There will be no REFUNDS for PERSONALIZED ITEMS for obvious reasons. The stamping is all hand-done and will not be perfect! If you want perfect, go to the mall and get it engraved. I will begin stamping only after payment is received in full! If there is a problem with your order, please let me know so that I can fix it...(and I will in most cases)...before feedback is placed. Please see REFUNDS Policy below. My customer service is very important to me! I want happy customers who return again and again!

CUSTOM, non-personalized orders may require a nominal down payment and the balance when ready to ship, and generally can be made and shipped within 1-2 weeks of your order. If I make a mistake in the stamping (please double check your notes to seller at checkout!), I will pay for any further shipping costs to correct your order. Most of my business is return customers, so please don't ask for an additional discount. My prices are fair, even downright low sometimes, and I always take care of my great customers in some way!

I value my time and my money, so I naturally expect that you value yours. But sometimes I see something out of my price range that I just MUST have! LAYAWAY is perfectly respectable. Let me know if you would like to split up payments and I will relist the item for you with divided payments. If items are not paid in full within 60 days, all payments are forfeit and I will withdraw your listing(s). Unless we make other arrangements. Please communicate with me. I prefer that payment is made in full within 30 days, but of course, I am open to other possibilities. Once again, items will not be shipped nor will custom items be started until payment is received in full.
Shipping
I ship all items First Class USPS, which I have found is quick and inexpensive, often as fast as Priority Mail. Faster shipment options and shipping insurance are, of course, available for an extra fee. If you are a local buyer, let me know and we can work out delivery/pick-up for no fee in most cases. I'll refund via the means with which you paid.

I ship quickly and conveniently from my home. Ready-made orders generally go out around 10am Mon-Fri. I can now print International postage through
Etsy, so no more long-distance delays. I have an erratic work schedule with 14 hour days, which is why I list up to 2 weeks for custom orders. I always try to ship more quickly, but sometimes it cannot be helped. Let me know if you're in a real rush and I will do all I can to make sure your OOAK handmade jewelry gets out PDQ!

CUSTOM order shipping: My current shipping times vary depending upon the season, holidays, and current height of my order stack. I make every attempt to ship custom items within 14 days of payment, but this may be delayed if I do not get replies to requests for clarification, payment for gemstone upgrades, etc. Please check my front page announcement : hillcountrysilver.etsy.com and click on the "read more" in the text at the top for current shipping times.

Inernational Shipping: please note that some countries may charge import taxes and will collect these before releasing your package. I state actual purchase price on my customs labels. Only rarely have people requested that I alter that price for customs. Please don't. Transit time is generally 10-14 days to most countries, but once I had an order destined for Canada get routed through Mexico (and significantly delayed). Once it leaves me, it is out of my control and I cannot request tracking for 30 days. If your item is late, I will do everything in my power to track it down. Update 3/2019: I just had another order to Canada that traveled all over the US, to Canada, and then to MALAYSIA before it ended up right where it was supposed to over a month later!

I am a bead addict, too, and I will make every effort to ship RTS purchases the same or next day. If I am unable to do so within 3 days, I will let you know in advance.

Please note-my items come in giftable hand-embellished, recycled kraft boxes. The envelopes, however, may not look so hot. I RECYCLE all my mailers if I can. If there are any little plastic bags in your order, be assured that I have not purchased them, but am re-using bags that I've received with gemstone purchases. Not necessarily pretty, but we might save a tree or two in the process! If you are a reseller, I am happy to send my items in plain boxes so that you can reuse them. Just ask...
Additional policies and FAQs
Other Services.
I also do light jewelry repair, tumble-polishing (super-shiny, but not all stones and metals can be polished without some risk!-please convo me with details first), and oxidation for a nominal fee, plus you pay shipping costs. It's usually simple and quick, but takes time away from creating jewelry, which is my love and my therapy every day.

As for custom orders, I love the challenges! Bring 'em! I have worked with several Buyers and made some pretty cool stuff. Check my sold items and my feedback to see what sold and what the buyer thought of the experience! I've had fun every time!

The best place to see custom items is in my "sold" section. Most of these items are identified by "reserved for" or "custom listing for". No guarantees, but I might be able to reproduce a fair copy of something I've already made if you see something you love...

♥Again, thanks for checking my policies before you buy! Have a wonderful day!
=)Cindy
Privacy
I will only use your information as needed to complete orders or to contact you regarding existing orders or to reply to inquiries. No emails ever, and I won't share your information. Rarely, I might send an Etsy conversation about a sale or promotion in my shop. If you have provided Etsy with personal information, they may treat your information differently as disclosed in their privacy policy. This is beyond my control and Etsy Admin must be contacted directly to change this.

More information

Last updated on Jun 5, 2019
Frequently asked questions
Care instructions

An occasional soak in warm soapy water (yes, except for soft/porous stones like turquoise, they are safe for showering, too!) will keep your item looking new, as will daily wear, which inhibits tarnish. For orders $25+ I also include a small polishing cloth which can be used on dry pieces until it is completely black.

For shiny jewelry, I use a silver dip product for polishing. Just dip and then rinse in water. This will not remove black lettering.

If the text lightens (common inside of bracelets), fill in the letters with a Sharpie. Best hack ever! Wipe off the excess ink while it is still wet and sand off remaining residue to make the lettering pop again. I include sanding paper in every stamped bracelet order.

Sizing details

Exact wrist size is important for my bracelets! A 7-inch bracelet only works on a 6.75 inch wrist if it is chain. One with 1-inch beads that is 7" long may only fit a 5" wrist. So please send your exact wrist circumference if you are ordering a bracelet and want to love it a long time!