HillSideStory

Handpicked Vintage Treasures

Cambridge, United Kingdom 160 Sales On Etsy since 2011

0 out of 5 stars (49)

HillSideStory

Handpicked Vintage Treasures

Cambridge, United Kingdom | 160 Sales

Shop owner

Contact

Aliya

Contact shop owner

Aliya

No items listed at this time

    Announcement    🌺 Featured on Frankie magazine blog
    http://www.frankie.com.au/blogs/vintage/hill-side-story-vintage
    🌺 FB: facebook.com/hillsidestory
    🌺 IG: Instagram.com/hillsidestory

    Find items in your SIZE (xxs, medium, etc) or preferred COLOUR (cream, purple, etc.) via the search box below.

    Hill Side Story is an online store (established in the Perth Hills of Western Australia) based in England offering vintage apparel and accessories. These items are high in quality and versatile in design.

    Lets create an eco-sustainable environment by buying vintage!

    Announcement

    Last updated on May 19, 2019

    🌺 Featured on Frankie magazine blog
    http://www.frankie.com.au/blogs/vintage/hill-side-story-vintage
    🌺 FB: facebook.com/hillsidestory
    🌺 IG: Instagram.com/hillsidestory

    Find items in your SIZE (xxs, medium, etc) or preferred COLOUR (cream, purple, etc.) via the search box below.

    Hill Side Story is an online store (established in the Perth Hills of Western Australia) based in England offering vintage apparel and accessories. These items are high in quality and versatile in design.

    Lets create an eco-sustainable environment by buying vintage!

    Reviews

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    See reviews that mention:
    quality 6 shipping 4 customer service 22

    About HillSideStory

    Sales 160
    On Etsy since 2011

    Hey there!

    I truly am an old soul stuck in this new world. I spent a great deal of time with my grandparents growing up. My childhood thus involved listening to grandpa's 50's and 60's chart-toppers on vinyl and raiding grandma's jewellery boxes and button collection (oh! the bakelite buttons she had!). My mum introduced me to the wonderful world of theatre and MGM movies/ musicals early on as well and I'd watch my favourites such as National Velvet and Shall We Dance over and over again till the VCRs of those recorded-off-telly movies gave up on me.

    My adoration of all thing vintage, especially vintage clothing and musical styles, would grow over the years. Remembering an early lesson I learnt from the three wise ones mentioned: something good becomes something great when shared - I began selling selected mid-century clothing from my collection, spreading awareness of the importance of reusing+reducing through shopping secondhand. The move from a little market stall in the flea markets of Singapore and Perth, Australia to the world wide web meant I could share my love of vintage with well, more of the world, and encourage many more people to reduce their carbon footprint.

    If you're curious as to how the name of the store came about, read on!
    Firstly, I live(d) in the Perth Hills of Western Australia and secondly, I LOVE music and the theatre so the second part of my shop name comes from the name of a certain musical. I'll give you a hint, it begins with 'West' and ends with 'Story'!

    Around the web

    Shop members

    • Aliya

      Owner, Curator

    Shop policies

    Last updated on May 19, 2019
    Hill Side Story is an online store based in the Perth Hills of Western Australia offering vintage apparel and accessories. These items are high in quality and versatile in design.

    Hill Side Story’s stock is sourced from markets, vintage and antique stores as well as garage and car boot sales around the world.

    Lets create an eco-sustainable environment by buying vintage!

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    • Other Method
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 21 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    Returns and exchange details
    REFUND POLICY
    At Hill Side Story, we try to represent our items as accurately as possible - please note that colour tints and shades may differ due to difference in monitor displays.

    If you are unhappy with your purchased item however, feel free to drop us a message within 14 days of receipt of it. We will work something out :) You may return your purchase in it's shipped condition and packaging within 21 days of receipt of your purchase for a refund. This refund will not include the original shipping costs, and the cost of your return shipping unless the item has been grossly misrepresented.

    Hill Side Story will not be responsible for any additional costs (country import taxes, VAT fees, etc.) that may be incurred, or for the loss of items in the mail.
    _________________________________________

    INCORRECT ADDRESS DETAILS
    In the event an incorrect address is given, and an item ends up being returned to us, we will not be responsible for any additional shipping charges.
    _________________________________________
    Payment
    We accept payment by Paypal and Etsy Direct Checkout.
    (You don't need to have a PayPal account to pay with PayPal - you can use a credit/ debit card.)

    If you need help with the checkout process, feel free to drop me a message or see: figuring out the checkout process, see: www.etsy.com/help_guide_checkout.php

    Please let us know if you'd like an item reserved - We'll work something out together!
    _________________________________________
    Shipping
    Shipping costs are based on weight (and in some cases, size) after consultation with Royal Mail UK:

    UK SHIPPING:
    Shipping within the UK is free. All packages are shipped by Royal Mail Signed For® 2nd Class, ‘proof of delivery’ recipient's signature included. (delivery in about 3 days). You may opt for Royal Mail Signed For® 1st Class (delivery in about 1 day) or Express Post (next day delivery by 1PM) at an additional cost.

    INTERNATIONAL SHIPPING:
    Packages are sent by airmail using Royal Mail International Tracked & Signed, tracking in the UK and overseas included. (5 – 7 working days delivery). You may opt for faster shipping options at an additional cost or cheaper shipping options with no tracking and/or signature required 'proof of delivery' for a lower cost.

    We do combined postage so get shopping!


    Please specify if you would prefer to receive the item ordered mailed to a different address. You will receive an email notification once item is mailed.

    Hill Side Story will not be responsible for any additional costs (country import taxes, VAT fees, etc.) that may be incurred, or for the loss of items in the mail.
    Once an item has been mailed, it is out of Hill Side Story's control and becomes the responsibility of Royal Mail UK. We strongly recommend you pick our default settings of signature required 'proof of delivery' (UK orders) and tracking included (international orders) shipping methods, at the very least, to be safe. It's up to you though so just let us know your preferences :)
    _________________________________________
    Additional policies and FAQs
    SIZING & FIT:
    All measurements are taken straight across while item is laid flat.
    Length: from shoulder to hem
    Shoulder: from seam to seam
    Bust: armpit to armpit (to double)
    Waist: at narrowest (to double)
    Hip: at widest (to double)
    Sleeve Length: from shoulder to end

    Please note: Vintage sizing differs from modern day sizing. Please compare measurements to items you own.

    CONDITION:
    We take great care in listing any noticeable flaws our vintage items for sale may have in their descriptions. If you have any additional questions, please don't hesitate to send us a message.

    We work closely with our customers, and want to make sure that you have a pleasant and informative experience with Hill Side Story!
    xx
    Privacy
    This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy or its related sites and services.


    YOUR INFORMATION AND HOW I USE IT

    To fulfill your order, you authorise Hill Side Story to be in possession of certain information, via Etsy, such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. In a custom order, you may choose to provide us with additional personal information, if you contact us directly.

    Hill Side Story retains your personal information only for as long as necessary to provide you with our services. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce any shop policy agreements.

    INFORMATION SHARING AND DISCLOSURE

    Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
    • Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
    • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
    • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
    • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

    YOUR RIGHTS

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
    • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
    • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
    • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
    • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

    HOW TO CONTACT ME

    For purposes of EU data protection law, I, Aliya Roberts of Hill Side Story, am the data controller of your personal information. If you have any questions or concerns • you may contact me at: aliyaroberts [at] gmail [dot] com OR • you may drop me a message on Etsy (which would probably get you a reply quicker).