HiMissCupcake is taking a short break
CJ on Aug 10, 20215 out of 5 stars
This is the second time I have worked with MissCupcake and it will not be the last! I appreciate her attention to detail, the way she really works with you to understand your needs, and most importantly the end quality cannot be beat. This will be such a special and unique addition to our wedding!
Christina on Feb 20, 20205 out of 5 stars
Loveee our family portrait! Would HIGHLY recommend!!
Shea on Jun 22, 20195 out of 5 stars
My wife absolutely loved this portrait! She liked that the images of us and the pets were realistic enough to recognize, but not like a picture. You were very flexible, responsive and completed the work in the time frame requested! I would definitely recommend your work to EVERYONE!!!
Laurel on Mar 2, 20195 out of 5 stars
Love it! Not only did the artwork turn out adorable, Grace went out of her way to make sure I got it by my friend’s birthday (it was a gift). Definitely recommend!
Karen on Feb 25, 20195 out of 5 stars
My cousin is going to love this! Beautiful and arrived very quickly!
Darrell on Jan 22, 20195 out of 5 stars
If you are looking for a gift for friends or loved ones, this is an excellent way to go. Two of my beat friends got engaged and this "magical" present brought both of them to tears. Grace is very easy to work with and the whole process took less than a month from order to arrival. I only needed 1 revision to clarify some coloring and features, but other than that, the portrait was spot on. I highly recommend this store!
Hi Miss Cupcake is an Atlanta based creative studio that focuses on creating darling & delightful designs.
Owner, Illustrator & Curator
Hi! I’m Miss Cupcake, an educator, artist, and designer who has always loved creating lovely things that bring a smile :)
Personal Therapist + Art Director
Helllo there, I'm Lucky, a furry little bichon frise :)
Customs and import taxes
Returns & exchanges
Frequently asked questions
❥ WHAT TO SEND? (CUSTOM ORDERS)
Choose 3 photos of each person, with a clear view of their features. If you chose “full-size portraits”, please be sure to send a photo that shows an overall silhouette of the person.
* Personal Attributes (Skin tone / hair color / eye color / hair style -> please refer to a photo)
* For Pets (height reference / breed / eye color / fur color)
* Clothing (Top/Bottom/Shoes): Please refer to a photo
* Accessories, if applicable (Special jewelry/Sunglasses/Glasses/etc)
* Quotes/Names/Dates you'd like to include in the portrait
* Desired Due date (if applicable)
Since Etsy convo only lets you send 3 photos per message, you can send me the photos + description via email at yay[at] himisscupcake.com if you prefer :)
❥ TURNAROUND TIME (CUSTOM ORDERS)
Latest turnaround time:
- 1st proof: 2-3 weeks from the date you sent the email w/photos+details.
- Revision: 3-4 business days for revision rounds
- Printing & Production: 4-5 business days
- Shipping (first class): 3-5 business days (expect delays from USPS)
✿ Please note that failure to maintain communication in regards to your purchased custom work will cause delay in the delivery of the final product. ✿
❥ REVISIONS & ALTERATIONS (CUSTOM ORDERS)
Client will be given one (1) original illustration, then two (2) rounds of revisions of the chosen illustration. At this stage, the client can request minor changes, such as changes in colors, font, composition, simple facial details, banner, or any text. If further revisions are requested after the initial two rounds, Hi Miss Cupcake will make modifications at a fee of $20 per revision rounds.
For any major changes that were not discussed during the initial pre-illustration process, for example, changing person’s pose, changing hairstyle, etc., will be charged an additional fee of $10 per revision.
✿ Please note that revisions, extensive alterations, or a switch in design may result in a delayed completion date. ✿
❥ CANCELLATION (CUSTOM ORDERS)
Due to the customized nature of my work, Hi Miss Cupcake does not accept returns or offer refunds.
Colors depicted on your screen may be slightly different from the actual print due to monitor/calibration.
❥ CUSTOM ORDER COMMUNICATIONS
Getting to know the needs of my customers & keeping in contact during the custom order process is very important in creating the darling piece of portrait you deserve! I do my best to communicate during with each customers during every phase of the custom order process.
If you have any questions/concern before/during/after the custom order, please don't hesitate to contact me via Etsy convo.
Please note that upon purchase, failure to maintain communication in regards to your products will result in a cancelled order with a refund, less 20% to cover the lost time contacting the buyer.
❥ RIGHTS OF OWNERSHIP
The rights to all design, illustration, and artwork remain with Hi Miss Cupcake. Unless a purchase of “All Rights” is negotiated with Hi Miss Cupcake and/or the company’s authorized representative, you may not use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated.
If you wish to use the design and/or images within it for another purpose or project, you must contact Hi Miss Cupcake to arrange the transfer of rights and any additional fees before proceeding.
Hi Miss Cupcake reserves the right to photograph, distribute, or publish any work created for you for the company’s promotional and marketing needs.
COMMUNICATION DURING CUSTOM PORTRAIT PROCESS
My usual response time is 24 hours during the weekdays, and 48 hours on the weekends/holidays.
I give ample amount of reminders and time for you to review your proofs and get back to me. However, please note that upon delivery of the digital proof(s), failure to communicate back to me regarding the proof within 1 week of the communication will be considered as "Approved for Final Release As-Is" and no further changes can be made without additional fee to reopen the order.
Thank you for your cooperation :)