HmacdoPaperCo

Greetings From the Sound Shore, Rye, N.Y.

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Get a discount on your 1st order! Grab your discount code here ---> http://eepurl.com/cUbVNj

Welcome to H.macdo Paper Co. on Etsy and thanks for stopping by! My name is Heather and all of my cards are designed by me, handmade in Rye, New York.

Announcement

Last updated on Dec 1, 2020

Get a discount on your 1st order! Grab your discount code here ---> http://eepurl.com/cUbVNj

Welcome to H.macdo Paper Co. on Etsy and thanks for stopping by! My name is Heather and all of my cards are designed by me, handmade in Rye, New York.

Items

 

All Items

Heather Kellie Freeman

Contact shop owner

Heather Kellie Freeman

Reviews

Average item review
5 out of 5 stars
(886)
See reviews that mention:
quality 158 shipping 149 customer service 99

Updates

jack_o_lantern Boo cards! 15% of proceeds go to support SOUL RYEDERS. SOULS RYEDERS is a volunteer driven organization in Westchester, NY providing services to those affected by cancer. Thanks for your support!
2 maple_leaf picks going out this week. With each card purchased from the H.macdo Fall collection, 15% is donated to SOUL RYEDERS now - November. SOUL RYEDERS is a volunteer driven organization in NY dedicated to providing support to those affected by cancer. ribbon
View all 26 updates

About HmacdoPaperCo

Sales 4,057
On Etsy since 2010

Holidays are here and sending cards is a healthy activity

There's no denying that 2020 has been a difficult year. While it might be harder to travel and see loved ones in person this year, we invite you to cozy down with a hot cup of cocoa, your favorite songs on the radio and a stack of holiday greeting cards from H.macdo Paper Co. Writing and sending a card is a healthy and heart felt way to reach out this year and it will make you feel better too.

About Products:
Each card, featuring original illustrations, hand lettering and design is handcrafted and shipped from our home studio in Rye, NY. Sending an artisan card makes a unique statement and shows your true appreciation for everyone who receives them.

My Paper:
I am crazy for beautiful paper! All note cards and stationery sets are printed in my studio on premium 80lb textured card stock sourced right here in New York from Mohawk Paper Mills. All papers are environmentally friendly.

Customer Love:
Read what other customers have said about hmacdo paper studio:
http://www.etsy.com/your/shops/hmacdo/reviews

Please connect with me on Instagram to get the most current updates on what's happening in our shop and home:
http://instagram.com/hmacdo

Shop members

  • Heather Kellie Freeman

    Owner, Maker, Designer, Artist, Illustrator

    Heather Kellie Freeman is the Graphic Designer and Illustration artist behind hmacdo studio. All artwork and paper goods are designed and created by Heather in Rye, New York.

Production partners

  • CatPrint

    Rochester, NY

    CatPrint is an online short run digital printing company. I have hired CatPrint to produce the gold foil version of my thank you note cards.

  • A print shop

    ID, United States

    Print production assistant

Shop policies

Last updated on September 9, 2019
Welcome to H.macdo Paper Co. on Etsy and thank you for stopping by! I am an illustration artist and graphic designer. Each card is lovingly handcrafted by me at my tiny home studio in Rye, NY.

Providing a quality product and customer service is important to me. Please read through the frequently asked questions below and contact me with any additional questions. Thank you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
In order to receive a full refund on your qualifying item: All items must be returned in the original packaging and shipped to:
Heather Freeman
42 Tyler Circle
Rye, New York
10580

Once I receive the returned item and determine that all pieces are present and in good condition, I will issue the full refund.

What if I need to cancel my personalized order?
If you purchase a custom order that requires a digital proof to be approved by you before going to print (personalized thank you notes, invitations, save-the-dates, all custom orders) and you decide that you want to cancel your order AFTER the digital proof and a unique custom design has been presented to you, upon request I will refund the cost of your shipping.

Once you have approved your digital proof for custom/personalized orders and your custom order goes into production, no refunds will be issued.

No refunds on personalized, customize size or custom quantity orders once shipped and delivered.

Lost/ Delayed packages: I purchase USPS tracking with each of my packages which allows tracking from Rye, NY to your destination (within the US). I send you the tracking number with shipping notification. If it has been CONFIRMED that your package is lost through proper mailing authority, upon request I will resend your order within 30 days, since the item may need to be made over.
Payment
I accept credit card payments through Etsy using Etsy Direct Checkout and Paypal.

FAQs for Personalized Cards:

Q:
How does the order process work?

When applicable, each listing has specific instructions on how to order personalized and custom cards under the "item details" tab. Please read the item details carefully before placing your order. Once I have received your order and custom requests, I will contact you to confirm and begin working on your set.

Q:
How long does it take to receive personalized orders?

Personalized note card orders typically ship 1-2 weeks from the order date. This depends upon the complexity of your personalized requests and the quantity of your order. Once your order has been placed, I will contact you to confirm and give you an approximate shipping date. You can also contact me before placing your order to get a better idea of my current processing time.

Please note, I run all aspects of this small business. You're more than welcome to contact me via Etsy convo any time and I do my best to get back to you as soon as possible. For the quickest response, my studio business hours are Mon-Fri 8am-6pm US Eastern Standard Time.

Q:
Where do I submit my wording?

During check out include the following information In the message to seller box:
1. A list names to personalize
For example: 1. Jen Smith

Q:
Will I see a proof?

Yes! For cards personalized with individual names, a digital proof will be presented to you via Etsy convo for approval in 2 business days of purchase. This important step allows the opportunity for both parties to double check personalized names for errors on-line before I print your entire set. I am willing to work with you to make necessary adjustments to the digital proof at no additional cost, until you are completely satisfied. Each round of revisions on the proof may take an additional 1-2 business days. VERY IMPORTANT NOTE ABOUT PROOFS: You MUST approve your proofs. I will not proceed with your order until you have approved your proof for print and production. Once you have approved your proof for print, I can no longer make changes or be held responsible for errors in the print. Please take the time to review your digital proofs carefully before giving me the final thumbs up to print and produce. Once you have responded with your "OK" on the proof, I will send you an estimated shipping date.

Q:
What kind of paper do you print on?

I am crazy for beautiful paper! All note cards and stationery sets are printed in my studio on premium 80lb Mohawk felted paper in natural white. All papers are environmentally friendly.

Q:
Do you ship International?

Yes! I love international customers and happy to ship globally. Please note, hmacdo paper studio is not responsible for customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you.
Shipping
Your card sets will come to you carefully packaged with a shipping note

Standard shipping costs for each item in my shop include, USPS shipping, packaging materials and tracking number for domestic US packages. If you prefer to have your purchase shipped another way, please notify me for appropriate shipping charges. I offer Express Over-night shipping at an additional cost.

For International Shipping, I ship USPS International First-class. Please allow 6-10 business days for international shipping. Please be sure to check with your countries customs policies for receiving international packages. I can not be held responsible for any additional custom fees once your package has been shipped from the US. There is no way for us to know IF the duties will be charged or how much they will be when the item arrives.

Please read more here:
http://www.hmrc.gov.uk/customs/post/internet.htm
Additional policies and FAQs
When you purchase a listing from my shop, you are also acknowledging that you have read and understand the process for ordering custom and personalized cards from H.macdo Paper Co. Thank you for your business!