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hmbstudios' Shop Announcement

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hmbstudios' Shop Policies

Welcome

Welcome HMB Studios is the glass studio of Heather and Harry Boardman. We create high quality artisan glass beads from our home glass studio situated in the woods of PA.

Creating quality items to use in your jewelry is our passion!

Quality:
We use a variety of glasses to create unique, high quality, functional qlass beads that will add a splash of sparkle to your jewelry. All of my beads are kiln (digital controlled) annealed directly after I make them (they are not batched annealed at a later time).

Made to Order:
Any sets marked made to order, which means I make them after your order is placed and payment is received. Please allow 3 business days for your beads to be made and then 1 business day for shipping.

Payment

We accept PayPal, checks, and money orders.

Shipping

Shipping US Shipping:
I ship items with USPS first class mail. Priority mail is available upon request and will be an additional charge.

US Tracking and Insurance:
All US orders are shipped with delivery confirmation through PayPal. This is a nice feature because you can easily track the status of your package. Free USPS insurance is included on orders over $100 (available for US mailing addresses only).

Shipping Address:
We ship using PayPal and will ship to your default PayPal address. Please add a note during checkout if you need the package shipped to a location that is different than your PayPal address.

International Tracking and Insurance:
Tracking and insurance on international orders can be added to your package upon request. You will need to contact me to get a quote as these extra services can be quite expensive if they are available for your country.

International Customs:
We declare all purchases as Merchandise and put the purchase price on the customs slip. Customs fees and import duties are the responsibility of the buyer. We can ship your order in multiple packages so the declared value is less, however, additional shipping charges may apply.

Refunds and Exchanges

Refunds and Exchanges:
All my items are covered under my 100% satisfaction guarantee policy. You can return items purchased from me for any reason and I will offer a full refund of the purchase price. Just contact me within 30 days of purchase.

Last Updated January 24, 2015