RainvilleDesigns

Paul Rainville Designs

23 Sales

RainvilleDesigns

Paul Rainville Designs

23 Sales On Etsy since 2011

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Paul Rainville

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Paul Rainville

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Shop policies

Last updated on August 13, 2013
Welcome to Rainville Design.
All of my products are produced by me in my shop in Rhode Island, USA. All of my items are made by hand with the greatest care and craftsmanship. I first design an item in CAD to achieve exact dimensions, then print it out full size, producing a high precision blueprint to build from. I purchase only top quality materials and maintain high standards.

Accepted payment methods

Payment
PayPal is my preferred method of payment.

Be certain to check your shipping address. I ship only to the address approved and supplied by Paypal included with payment. I am not responsible for incorrect shipping addresses.

Payment is due in full at the time of purchase. I will contact you at that time to confirm your order and delivery. If for any reason your order cannot be fulfilled as requested you will be offered an opportunity to change your order or a full refund will be issued at that time. I will also offer you options available for your item and you may choose should you wish to modify your order.

Delivery times are based upon work flow at that time. At the time of purchase conformation I will inform you of the expected delivery time. All orders are prioritized by date received and will be completed inn that order. Normal build time is 10-30 business days + shipping time to your location.

I reserve the right to extend the delivery time to 60 days if needed but this is only in an extreme case,

Once an order has been confirmed, materials will be purchased and the project committed. Once begun cancellations are not accepted.
Shipping
Be certain to check your shipping address. I ship only to the address approved and supplied by Paypal included with payment. I am not responsible for incorrect shipping addresses.

All items will be shipped UPS ground (with the exceptions made prior to order) with insurance based upon item value. In the event of damage or nondelivery, contact me immediately and I will contact the shipper and begin the claim process. I will keep you informed as the claim progresses.

If you write to me in advance, I will be happy to inquire about a exact shipping quote to your address.

International shipping beyond the Continental US 50 States is available upon request.
Refunds and Exchanges
All products are built to order. Due to the nature of building custom products, all components are special ordered and or built at the time of request. Custom made products are nonreturnable and payments are nonrefundable.

See shipping policies for damages and losses.

Be certain to check your shipping address. I ship only to the address approved and supplied by Paypal included with payment. I am not responsible for incorrect shipping addresses.
Additional policies and FAQs
I warranty all products against material or manufacturing defects. I stand behind my products and will work with you to make things right. All claims are subject to my approval.

My products are constructed with fragile materials (glass and cut glass) so care is

Be certain to check your shipping address. I ship only to the address approved and supplied by Paypal included with payment. I am not responsible for incorrect shipping addresses.