HobbitHouse

Satisfaction guaranteed. If you are unsatisfied with your purchase, you may return it in the condition in which it was purchased for a refund. If you feel your purchase is not as represented, please contact me.

All returns must be postmarked within 5 days of receipt of purchase. To return/exchange an item, please contact me. If you live in the EU, contact must be made within 14 days for return/exchange.

Please be aware that the appearance of colors on the pictures can vary based upon your monitor & display settings. We always try to photograph & describe colors to the best of our ability. If you have additional questions/concerns, please contact me.


Customer is responsible for postage/tracking/insurance on returns.

PayPal, credit cards, and Etsy gift cards accepted.

I will combine shipping if you are purchasing more than one item. Request a rate, and I'll post it for you. Overages of more than $4.00 will be refunded.

Your purchase will be sent by US Postal Service or FedEx using the most economical method. All packages are insured and tracked. Need it faster? Let me know.

US shipping estimates are for the contiguous 48 states. If you live in Alaska or Hawaii, rates may be higher. Please contact me for a more accurate shipping quote.

If you are outside the US, any Customs amounts due or other charges at your end of the transaction are the buyer's responsibility.

Books and educational items may be sent by Media Mail unless another method is more economical. Media mail takes 2-8 days for delivery. Shipping upgrade will be available at checkout.

Metric measurements are to the nearest tenth of a centimeter.

Recycled materials for packaging used when available.

HobbitHouse privacy policy
General Data Protection Regulation (GDPR) May 2018 compliance

This privacy policy sets out how HobbitHouse uses and protects any information that you give HobbitHouse when you shop at this shop. It exists only as a shop on the Etsy.com platform.

HobbitHouse is a shop located on Etsy.com. All information you disclose under normal circumstances to complete a purchase from HobbitHouse is officially given to Etsy.com.

HobbitHouse does not have access to your financial information in any way. You supply your shipping information when you sign up on Etsy.com and use the site to make a purchase.

HobbitHouse uses this automatically generated information that you supplied Etsy.com for the sole purpose of shipping you goods that you have ordered through Etsy.com. (you can protect this information by ONLY using Pay Pal for these transactions.)

While HobbitHouse is committed to ensuring that your privacy is protected, it should be understood that we cannot be responsible for the information YOU give Etsy.com or how Etsy.com uses that information.

HobbitHouse will NOT ask you to provide information by which you can be identified beyond what you freely give Etsy.com to facilitate making and completing a purchase from Etsy.com

What we (HobbitHouse) DO NOT collect:

We DO NOT collect or independently store any of the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

NOTE: Etsy.com MAY collect and/or store this information for their own use.

We, HobbitHouse, do not gather information or require your information for any of the following:

We require NO ADDITIONAL information and DO NOT seek to collect any data to understand your needs and provide you with a better service: It is not necessary for any of the following
• Internal record keeping.
• Improve our products and services.
• We do NOT send promotional emails about new products, special offers or other information using the email address which you have provided when registering for Etsy.com. All conversations will be handled through Etsy “Convo”
• We will NEVER contact you for market research purposes. We have NO reason to contact you by email, phone, fax or mail.

Security
We are committed to ensuring that your information is private by simply not collecting or storing it! Any storage or collection of information is done by and through Etsy.com.

How we use cookies
HobbitHouse will NOT actively deal with cookies in any way. As you are searching and purchasing on a retail platform, Etsy.com, Etsy.com will be responsible for their policies in this regard.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information on Etsy.com by NOT giving that information out. You can further protect your financial information, by using your Pay Pal account to complete all financial transactions.

We will not sell, distribute or lease your personal information to third parties, PERIOD.

You are welcome to request details of personal information which you feel we may hold about you, but the answer will ALWAYS be “HobbitHouse neither collects nor holds any information independent to that collected by the Etsy.com platform; and, further, has no control over the collection and or use of information collected by Etsy.com.”