HobbsCeramics

Handmade Ceramic Gifts made in Bicester, Oxfordshire

Bicester, United Kingdom On Etsy since 2015

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

HobbsCeramics

Handmade Ceramic Gifts made in Bicester, Oxfordshire

Bicester, United Kingdom | 75 Sales

Announcement    Welcome to Hobbs Ceramics! Home to lovingly crafted table and home ware. Everything here is made by Ceramic Artist James Hobbs in his home studio in Bicester, England.

I specialise in rustic and unique tableware with a modern twist on traditional glazing. Each and Every piece is unique and lovingly handmade.

Announcement

Last updated on Jun 4, 2020

Welcome to Hobbs Ceramics! Home to lovingly crafted table and home ware. Everything here is made by Ceramic Artist James Hobbs in his home studio in Bicester, England.

I specialise in rustic and unique tableware with a modern twist on traditional glazing. Each and Every piece is unique and lovingly handmade.

Items

75 Sales
 

All Items

James Hobbs

Contact shop owner

James Hobbs

Reviews

Average item review
5 out of 5 stars
(20)
See reviews that mention:
quality 3 customer service 2

About HobbsCeramics

Sales 75
On Etsy since 2015

Hobbs Ceramics By James Hobbs

Our unique, rustic, handmade pottery is authentically made here in Oxfordshire, England. Each piece is expertly crafted to ensure a long-lasting piece of art which can be used, displayed or gifted! We focus on a select few handmade glaze combinations to ensure a lovely aesthetic for any home.

Around the web

Shop policies

Last updated on December 13, 2019
Welcome to Hobbs Ceramics, Home to Ceramic objects, crafted with joy by Artist James Hobbs, Each piece is lovingly made for you, the user to enjoy. A wonderful selection of Mugs, Jugs, Bowls, Plates and decorative works are available to order and please do get in touch for anything you can't find here.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Items at Hobbs Ceramics are crafted with the utmost care and attention and you, the user in mind. If for whatever reason you feel you are unhappy with a purchase or shipment, then please contact us.

Breakage:

Although every effort goes into ensuring that all items are packaged tightly and securely breakages or losses can occur. If an item has arrived damaged or broken please contact within 7 working days for a full refund with images of the breakage within the packaging.

International Orders:

Unfortunately International Orders cannot be exchanged, they may be returned but the buyer must pay the return shipping to the UK and goods must be received in pristine condition

Custom Orders:

Unfortunately custom orders and bespoke pieces cannot be refunded due to the cost of materials and time which are placed and planned into customised work, Please contact us directly within 2 working days of purchase to cancel any customised work.
Payment
All major credit and debit cards are accepted along with paypal, Payment must be received prior to all custom works being started and all custom work is to be dispatched within 5 weeks of purchase.
Shipping
UK Delivery:

Hobbs Ceramics aims to ship items within 1 day of orders being placed with delivery to the UK Mainland within 7 days,

International Delivery:

We distribute using Parcelforce worldwide and all parcels should be received within 21 days, if duties or taxes are payable within your country you are liable for these fees.

Custom Orders:

Custom and Bespoke Works generally take 4-5 weeks from design to product. Extra time may be needed during peak trading periods such as Christmas, The 5 week time frame is an estimate only and dispatch time will be on top of this.
Additional policies and FAQs
FAQ:

How do Custom Orders Work?

The Listing should have an image of what the custom work may look like, Please use this as a guide to decide and contact for any further information on select custom items. We will send images of a design once purchased to give you an idea of what will be on the base of the final piece and work to get it the way you want it. Once approved we aim to finish the piece within 5 weeks.

How long to Custom Orders Take?

Depending on the piece 1-5 weeks is the usual due to drying and firing times. It takes a minimal amount of time to produce a mug yet it usually takes 1-2 weeks to dry and a total firing time of around 30 hours across two firings!

What Can I put on a Custom Order?

We use a standard typeset to imprint into the base of pieces requiring customisation, small messages are able to be imprinted depending on the size of the piece. We recommend 8 to 12 letters as a standard.

I haven't received my Purchase?

Please get in touch if your item hasn't arrived, We send everything via Royal Mail 2nd Class which takes around 3-5 days to the UK Mainland.

I live in the US But would like to ship to a UK Address, is this possible?

Yes of course, send us a message and we can arrange a custom listing for you to enjoy free of charge delivery to a UK mainland address.

The Colour is a different Shade?

All items are handmade and glazes vary greatly, if purchasing a listed piece it will be exactly as shown in the images of the listing, if purchasing a custom order colours will vary slightly due to the heat work of the kiln.
Privacy
Hobbs Ceramics Privacy Policy

This Privacy Policy describes how and when I James Hobbs collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How Long I Store Your Information

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, James Hobbs, Trading as Hobbs Ceramics, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hobbsceramics [!at] gmail.com