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hoffeeandanuffin's Shop Announcement

CLOSED FOR ORDERS at this time.

For those with open orders: Your stamps are on the desk and will be on their way to you very soon. If you have any questions or concerns, please feel free to contact me, but keep in mind that the more time I spend returning messages is less time I'm spending at the carving desk. Remember that it can take up to 14 days from the date of ordering for your hand carved stamps to ship. I appreciate your patience and look forward to you receiving your handmade stamps!

I am not away! There's a lot happening over here and some necessary changes need to be made. You may follow me on Instagram and Facebook for behind-the-scenes peeks at works in progress and be among the first to know when the shop is open again.

As always, thank you for following along on my handmade journey!

hoffeeandanuffin's Shop Policies

Welcome

It is important to me to exercise high standards in customer service, and your shopping experience here should be a positive one! If you have any questions, feel free to ask via 'conversation' and I'll reply promptly.

The stamps I have listed are original designs created by myself and inspired by my children and life as it happens around me.

Payment

CHECK YOUR ADDRESS! Your order will ship to the address on file with Etsy. Failure to confirm delivery address may result in a delay in shipment.

Payment should be made via Paypal AT THE TIME OF YOUR PURCHASE . If paying with an Echeck - please be advised that your order will not ship until the payment clears.

Work on "Made To Order" items will not begin until payment for the item has been received. Once an order has been paid for, the order will be placed in the queue for production.

Need to CANCEL an order? Please contact me to do that for you.

Shipping

***June 2015 UPDATE***

Due to the increase in shipping charges by USPS, larger sock monkeys with packages weighing over 1lb 1oz will reflect a higher shipping cost in the listing. Thank you for understanding.

RUBBER STAMPS:
Because each hand carved rubber stamp is made to order, orders will be shipped out within 14 days of payment received.

Large items (monkeys/gift sets)shipped within the UNITED STATES are sent via USPS-PRIORITY Mail (2-3 days.) Smaller items (cards/stamps) are sent via USPS-FIRST CLASS (3-5 days)

Items sent EVERYWHERE ELSE (International) are sent via USPS- First-Class Mail International Package. (The estimated delivery VARIES. Typically 10-14 days.) Please note that I will not mark "gift" on customs forms and that the buyer is responsible for any additional fees requested by the postal services in their country. Contact me with questions regarding delivery to your area. Any expedited deliveries will result in an increase in shipping fees and a price quote will be made available upon request.

***LOST and DAMAGED ITEMS****
I take every measure to make sure items are packed well to prevent damage upon delivery. Shipping costs include insurance.

Refunds and Exchanges

All sales are final.

I strive to provide detailed descriptions with clear photographs and measurements of items so you know exactly what to expect when your order arrives.

In the event that you are completely dissatisfied with your order, you MUST CONTACT ME IMMEDIATELY. Requests made after 7 days (U.S.) or 14 days (EVERYWHERE ELSE) of shipment will not be allowed. Returned orders will be handled on a 'case-by-case' basis in exchange for In-Store Credit. Items returned will be at the buyer's expense and must be received in original condition.

Additional Policies and FAQs

PRIVACY POLICY
All personal information provided to 'hoffee and a nuffin' will remain strictly confidential. I do not sell, trade, or share any personal information.

SOCK MONKEYS:

CHARACTER SOCK MONKEYS - Character Sock Monkeys will never be duplicated making them completely One Of A Kind. (Character Sock Monkeys start at $120)

SOCK MONKEY CUSTOM ORDER REQUESTS - If you have something specific in mind or like an item that has previously sold, send me a message and we'll work together to create your treasure. Orders are subject to availability of supplies on hand. Please allow 10 days for the completion of your order before the item is ready for delivery. A pricing "rule of thumb" for all sock monkeys/animals: BASIC SOCK MONKEYS size SMALL, $32.00; BASIC SOCK MONKEYS size MEDIUM-EX LARGE, $37.00; knitted hats and basic sewn skirts, an additional $7.00 ea; anything with HAIR, an additional $10.00; tutus & tiaras (princess), an additional $14.50. Keep in mind that several hours (and lots of love and attention to detail) go into making each animal. A $5.00 NON-REFUNDABLE deposit is required on all orders with PERSONALIZATION (names/dates, etc.)


RUBBER STAMPS:

I've been carving since February 2012 and I'm having loads of fun creating stamps from my drawings. I hope you enjoy the stamps I'm able to make for you and I'm always thrilled to see what you are able to do with them. Have fun and be sure to send me pictures!

All of the stamps you'll see here are original designs and illustrations and are property of 'hoffee and a nuffin'. They may not be used as part of your logo or represented as your own design without prior consent from the artist. You are encouraged to use your stamps on items you make for personal use or for sale, however I ask that images from the stamps not be reproduced or copied in any form.

CUSTOM ORDERS - I am no longer accepting requests for Custom Order rubber stamps.

Please do not ask me to design graphics or logos for you. I am not a professional graphic artist/designer. My prices do not include charges for these services. There are many artists on Etsy that would appreciate your requests for custom logos and graphic designs.

KEEP THEM CLEAN - It's really easy to care for your hand carved stamps with a few simple tips. Keep a wet paper towel handy. When you're finished stamping, press your stamp onto the wet towel a couple of times until the ink is removed, then blot dry. It is not necessary to 'rub and scrub' your stamp, and it will actually erode the surface. Handmade rubber stamps are more sensitive than those you would buy in the store and should be treated with care. When you're finished with your stamps, return them to their cloth bag and store in a bin away from heat and sunlight.

WHOLESALE
I do not make items for wholesale purchase.

***All items are from a smoke-free, pet-friendly home.***

Last Updated June 15, 2015